All MDW Flights Grounded Due to Fire at Radar Facility 9/26
Sep 27, 2014, 10:17 am
#31
Join Date: Feb 2004
Location: USA
Programs: AC SE100K, F9 100k, NK Gold, UA *S, Hyatt Glob, Bonvoy Titanium
Posts: 5,187
[QUOTE=lougord99;2358925Yet another reason to avoid them this winter.[/QUOTE]
I disagree. another reason to FLY WN this winter and during irrops.
By cancelling flights proactively, they can work to get as many other flights operating normally, and avoid the bigger chance of more stranded cree/pax if issues like yesterday's ATC zero get extended (as they often do)
I disagree. another reason to FLY WN this winter and during irrops.
By cancelling flights proactively, they can work to get as many other flights operating normally, and avoid the bigger chance of more stranded cree/pax if issues like yesterday's ATC zero get extended (as they often do)
Sep 27, 2014, 11:40 am
#32
Join Date: Jul 2001
Posts: 3,973
Really? Southwest.com and FlightAware show that the first flight, 4506 at 7.15 a.m., operated with a delay (but I guess it was off the board by the time you saw it). We're on the first flight tomorrow, so far planning to go ahead with it.
Sep 27, 2014, 1:31 pm
#33
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
FWIW, there were also 3 HOU-MDW departures displaying "on-time" when I passed thru Hobby about 1145am.
Certainly have to give a lot of credit to the ATC pros for patching-together a plan to essentially cobble-up ZAU's airspace & divide it up between ZMP, ZID, ZOB, & ZKC.
It's ugly but it's working.
Sep 27, 2014, 7:22 pm
#35
Join Date: Feb 2002
Location: Austin, TX
Posts: 693
I disagree. another reason to FLY WN this winter and during irrops.
By cancelling flights proactively, they can work to get as many other flights operating normally, and avoid the bigger chance of more stranded cree/pax if issues like yesterday's ATC zero get extended (as they often do)
By cancelling flights proactively, they can work to get as many other flights operating normally, and avoid the bigger chance of more stranded cree/pax if issues like yesterday's ATC zero get extended (as they often do)
Sep 27, 2014, 8:46 pm
#36
Join Date: Oct 2003
Location: Evergreen Park, IL
Posts: 1,384
you got that right. All in all it did not go to bad, arriving about 30 hours later than expected. Free drinks due to the 2 hour delay. Did see a line of about 20 folks at a WN counter at SEA.
the flight
the flight
Sep 27, 2014, 10:11 pm
#37
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
you got that right. All in all it did not go to bad, arriving about 30 hours later than expected. Free drinks due to the 2 hour delay. Did see a line of about 20 folks at a WN counter at SEA.
the flight
the flight
The cost of this event has to be mind-boggling. Just the aggregated extra fuel consumption for the air carriers alone while flying at these restricted low altitudes to get out of ZAU so they can climb with another center is...huge.
Sep 28, 2014, 12:35 am
#38
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Portland
Posts: 11,569
Yeah, WN really dropped the ball on this one. It's unusual for us to have so many people coming in from out of town at once, but we did, and the ones who booked on WN largely didn't make it, while those who booked on AA, UA and DL did. It was a huge mess for WN flyers, and a minor inconvenience for everyone else.
Sep 28, 2014, 3:36 pm
#39
Join Date: Oct 2003
Location: Evergreen Park, IL
Posts: 1,384
A new wrinkle....WN claims my cancelled flight flew so I cannot get a refund. I look at point history and sure enough I got points posted for flight that never flew. Oh brother, now I get to call corporate. Perhaps I can get a refund and still have the posted points. Stay tuned.
Sep 28, 2014, 7:34 pm
#40
Join Date: Apr 2014
Posts: 121
I called to make sure they cancelled my entire trip yesterday because when I looked online it sure didn't look like they cancelled by flight back.
They cancelled both legs, and all my points showed up..
Now, let's just hope they let the birds fly tomorrow and I'll be a happy camper!
They cancelled both legs, and all my points showed up..
Now, let's just hope they let the birds fly tomorrow and I'll be a happy camper!
Sep 28, 2014, 8:48 pm
#41
Join Date: Jul 2013
Posts: 5,813
A new wrinkle....WN claims my cancelled flight flew so I cannot get a refund. I look at point history and sure enough I got points posted for flight that never flew. Oh brother, now I get to call corporate. Perhaps I can get a refund and still have the posted points. Stay tuned.
If your flight flew and you didn't then you shouldn't have gotten any points and depending on fare class you should either get a refund or lose you money.
Sep 29, 2014, 4:42 pm
#42
Join Date: Oct 2003
Location: Evergreen Park, IL
Posts: 1,384
Got hold of them today, and sure enough the system had me completing a cancelled flight. I had booked it with gift cards so I got screwed in the fact I will be getting a voucher and could not have the funds applied to my CC. Total time from dialing the number to closure was between 10 and 15 minutes. Voucher will be emailed within 10 business days. When I receive it I hope to see my 3,000 points still credited for the flight I was never on 
Sep 29, 2014, 4:49 pm
#43
Join Date: Aug 2000
Location: Chicago Burbs
Programs: SPG Gold, Hyatt Diamond
Posts: 223
Got hold of them today, and sure enough the system had me completing a cancelled flight. I had booked it with gift cards so I got screwed in the fact I will be getting a voucher and could not have the funds applied to my CC. Total time from dialing the number to closure was between 10 and 15 minutes. Voucher will be emailed within 10 business days. When I receive it I hope to see my 3,000 points still credited for the flight I was never on
I had used a voucher that expires in a couple weeks + some $ for my wife to travel on Saturday. That flight cancelled and nothing was available for 2 days, so she flew home on an AA flight (thanks BA Avios!). I hope to call in tomorrow and get a newly issued voucher that she (or I) can use for more than 2 weeks in the future.
And I checked- she didn't get any points awarded for the cancelled flight.
Sep 29, 2014, 10:41 pm
#44
Join Date: Jun 2011
Location: MCI
Programs: CBP Global Entry, WN A-List Preferred, WN Companion Pass
Posts: 2,007
Sep 29, 2014, 10:59 pm
#45
Join Date: Apr 2014
Location: Warren,MI
Programs: Southwest rapid rewards,United Airlines MileagePlus
Posts: 39
I decided to just change flights. My orignal plain was OAK-MDW-DTW. I changed it to SFO-PHX-DTW. WN didn't have any other flights that bypassed MDW that I liked out of OAK so decided to do SFO. Im arriving into OAK but will be departing SFO.
Last edited by lexmarks567; Sep 30, 2014 at 5:40 pm
