International Anytime/Bus Select: NON REFUNDABLE if modified in any way
Jul 23, 2014, 10:06 pm
#1
Original Poster
Join Date: Feb 2004
Location: USA
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International Anytime/Bus Select: NON REFUNDABLE if modified in any way
Pretty rotten to do this to customers. BE CAREFUL! Never, ever, change an International AT/BS fare. Cancel and rebook, to ensure your funds remain fully refundable.
Jul 23, 2014, 10:22 pm
#2
Join Date: Jun 2011
Location: MCI
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Posts: 2,007
This gyration appears to be the inverse/opposite of what is recommended on a Domestic reservation to generate an inverse/opposite reaction. Do we chalk it up to the becoming-more-consistent Southwest IT incompetence? Or has Random-Shena & her evil stepsister Intentional-Shena finally taken root over here?
Jul 23, 2014, 10:37 pm
#3
Original Poster
Join Date: Feb 2004
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If the IT dept took the time to make a graphic file, it was planned this way.
The scary thing is: Southwest is under contract to move their domestic flights to the same new reservation system.
To avoid another "hefty" Dept of Transportation fine, Southwest had better start changing fully refundable business select/anytime fare advertisements. What's more catchy? POTENTIALLY refundable? POSSIBLY refundable?
The scary thing is: Southwest is under contract to move their domestic flights to the same new reservation system.
To avoid another "hefty" Dept of Transportation fine, Southwest had better start changing fully refundable business select/anytime fare advertisements. What's more catchy? POTENTIALLY refundable? POSSIBLY refundable?
Jul 24, 2014, 2:34 pm
#5
Join Date: Dec 2006
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