SWA Resolves Class Action Suit - Old drink Coupons
Dec 13, 2012, 12:19 pm
#1
Original Poster
Join Date: May 2004
Location: Night Vale
Posts: 1,872
SWA Resolves Class Action Suit - Old drink Coupons
And it is ok if like me you tossed your old coupons..
I know there are other threads on drink coupons, but this is welcome news.
"Southwest Airlines learned a costly lesson about taking free drinks away from fliers last week, reaching a class-action settlement that's potentially valued at $58 million.
The dispute involves the airline's decision in 2010 to cancel unused alcoholic drink vouchers.
Filed last year in Chicago's federal court, the lawsuit alleged Southwest breached its contract with customers who received the $5 drink vouchers as part of purchasing a plane ticket. The vouchers did not list an expiration date.
The settlement agreement says any customer holding one or more of the estimated 5.8 million unredeemed vouchers can receive a replacement. Depending on how many vouchers actually remain unused, that could cost Southwest free drinks valued between $29 million and $58 million, the settlement says.
I know there are other threads on drink coupons, but this is welcome news.
"Southwest Airlines learned a costly lesson about taking free drinks away from fliers last week, reaching a class-action settlement that's potentially valued at $58 million.
The dispute involves the airline's decision in 2010 to cancel unused alcoholic drink vouchers.
Filed last year in Chicago's federal court, the lawsuit alleged Southwest breached its contract with customers who received the $5 drink vouchers as part of purchasing a plane ticket. The vouchers did not list an expiration date.
The settlement agreement says any customer holding one or more of the estimated 5.8 million unredeemed vouchers can receive a replacement. Depending on how many vouchers actually remain unused, that could cost Southwest free drinks valued between $29 million and $58 million, the settlement says.
Dec 13, 2012, 4:58 pm
#7
Join Date: Feb 2008
Programs: SWA RR, CO One Pass, TAM Fidelidade, HA Miles, DL Skymiles, KLM Flying Blue
Posts: 1,165
Dec 13, 2012, 5:40 pm
#8
Join Date: Mar 2011
Posts: 6,286
More info here: http://www.stollberne.com/ClassActio...-class-action/
This doesn't make any sense really; the BS coupons were always good only on the day issued. Depending on what the actual settlement says, looks like most customers who had tan coupons are screwed.
Lets hope "or otherwise" is a catch all that opens this up to everyone.
Class Members of the Southwest drink coupon class action settlement include all Southwest customers who received an eligible drink voucher through the purchase of a Business Select ticket or otherwise prior to August 1, 2010 and did not redeem it.
The Class does not include Southwest customers who obtained drink vouchers or drink coupons through the Southwest Rapid Rewards program unless those customers separately purchased, but did not redeem, vouchers through the purchase of a Business Select ticket or otherwise.
The Class does not include Southwest customers who obtained drink vouchers or drink coupons through the Southwest Rapid Rewards program unless those customers separately purchased, but did not redeem, vouchers through the purchase of a Business Select ticket or otherwise.
Lets hope "or otherwise" is a catch all that opens this up to everyone.
Dec 13, 2012, 5:52 pm
#9
Join Date: Jul 2001
Posts: 3,975
This doesn't make any sense really; the BS coupons were always good only on the day issued.
Beginning today, Southwest Airlines will only accept Business Select drink coupons on the day of travel which allows Customers to use the coupon for the flight it was purchased . This has always been the intent of the coupon, but starting today, August 1, 2010 we’ll begin universally enforcing it.
Dec 13, 2012, 6:04 pm
#10
Join Date: Feb 2008
Programs: SWA RR, CO One Pass, TAM Fidelidade, HA Miles, DL Skymiles, KLM Flying Blue
Posts: 1,165
And to recoup all that money lost in the lawsuit, Southwest will just increase the cost of a purchased drink to maybe $7-8 and then start charging for bag fees, non-alcoholic drinks, etc. 
Southwest is not stupid. They will find a way to make up for the money lost.
Southwest is not stupid. They will find a way to make up for the money lost.
Last edited by SDCA; Dec 14, 2012 at 10:00 am
Dec 13, 2012, 6:10 pm
#11
Join Date: Mar 2011
Posts: 6,286
Going back to the 8/1/2010 announcement at http://www.blogsouthwest.com/blog/a-...-drink-coupons :
So, everyone with a stack of unused tan coupons is probably just SOL.
It will be interesting to see what the settlement website actually says.
Dec 13, 2012, 8:24 pm
#12
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
A lot of us here said that we should be able to collect the unused ones and mail them in for booklets of 1-year expiration coupons, exactly what the settlement does, except it seems that you really do not have to produce the unused ticket.
Dec 13, 2012, 8:52 pm
#13
Join Date: Dec 2005
Posts: 401
First, here is what the actual settlement document says about those eligible, although the document doesn't allow cutting and pasting:
The class of the class action is defined as "all Southwest customers who purchased an Eligible Drink Voucher through the purchase of a Business Select ticket or otherwise during the time period before August 1, 2010, but who did not redeem the Eligible Drink voucher. ... The class does not include Southwest customers who obtained drink vouchers or drink coupons through the Southwest Rapid Rewards program ...."
So the attorneys are congratulating themselved on a deal that probably affects only a small number of the coupons. Not only were the RR coupons around years before BS fares, but we can all see in the boarding lines that BS usually does not fill the A1-15 slots.
By contrast, the case as originally filed covered all unredeemed coupons, but the lawyers quickly retreated from that.
Paragraph DD notes that the replacement coupons will have an expiration date, but does not specify how that will be determined.
Section X says that Southwest will pay attorneys fees ranging from $1.75 million to $7 million, subject to a later application, and "costs" of as much as $30,000. In cash, course, not coupons. So valuing this deal at $28 million to $56 million is just a way for the attorneys to justify a weak result for a weak case. Why am I not excited by this?
The class of the class action is defined as "all Southwest customers who purchased an Eligible Drink Voucher through the purchase of a Business Select ticket or otherwise during the time period before August 1, 2010, but who did not redeem the Eligible Drink voucher. ... The class does not include Southwest customers who obtained drink vouchers or drink coupons through the Southwest Rapid Rewards program ...."
So the attorneys are congratulating themselved on a deal that probably affects only a small number of the coupons. Not only were the RR coupons around years before BS fares, but we can all see in the boarding lines that BS usually does not fill the A1-15 slots.
By contrast, the case as originally filed covered all unredeemed coupons, but the lawyers quickly retreated from that.
Paragraph DD notes that the replacement coupons will have an expiration date, but does not specify how that will be determined.
Section X says that Southwest will pay attorneys fees ranging from $1.75 million to $7 million, subject to a later application, and "costs" of as much as $30,000. In cash, course, not coupons. So valuing this deal at $28 million to $56 million is just a way for the attorneys to justify a weak result for a weak case. Why am I not excited by this?
Dec 14, 2012, 4:54 am
#14
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,189
Really curious as to how exactly much the lawyers will get. "To be determined later," after the attention has faded away. Nice system they got.
But WN brought all this on themselves with their idiot policies.
Dec 14, 2012, 8:23 am
#15
Join Date: May 2007
Location: DFW
Programs: WN A+, AA, HYATT DIAMOND, SPG
Posts: 1,125
Yeah, if you value a 60-cent beer at $5, maybe. Subtract the people who won't even bother and this is virtually nothing. So nothing, in fact, that I wonder why WN fought it for a year+.
Really curious as to how exactly much the lawyers will get. "To be determined later," after the attention has faded away. Nice system they got.
But WN brought all this on themselves with their idiot policies.
Really curious as to how exactly much the lawyers will get. "To be determined later," after the attention has faded away. Nice system they got.
But WN brought all this on themselves with their idiot policies.
I'm telling you this right now. No f no.