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Old Jun 27, 12, 12:23 pm   #1
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Solving the Line Cutting Issue?

Delta has tried out automated gates that scan the bp in a turnstile fashion.

It seems to me WN could benefit from this more than other airlines. Imagine, a machine that is properly programmed will never allow A53 to board with A17 .

http://www.startribune.com/business/160326795.html
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Old Jun 27, 12, 12:28 pm   #2
 
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It seems to me WN could benefit from this more than other airlines. Imagine, a machine that is properly programmed will never allow A53 to board with A17 .




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Old Jun 27, 12, 12:37 pm   #3
 
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Would never work with Southwest's generous cancellation and no-show policies. If A19 decides not to show up, but doesn't bother deleting his BP, after A18 goes through, the machine would expect A19. A20 wouldn't be able to get in, because he'd be "cutting". It'd require manual override. Once manual override is enabled, the entire system is shot to hell and it'd be no different than it is now, because no GA is going to spend half their day shouting in the terminal "A19? Is A19 here??" any more than they're going to spend half their day telling A50 to go away when he's lined up with A20.
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Old Jun 27, 12, 1:04 pm   #4
 
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Originally Posted by mritty View Post
Would never work with Southwest's generous cancellation and no-show policies. If A19 decides not to show up, but doesn't bother deleting his BP, after A18 goes through, the machine would expect A19. A20 wouldn't be able to get in, because he'd be "cutting". It'd require manual override. Once manual override is enabled, the entire system is shot to hell and it'd be no different than it is now, because no GA is going to spend half their day shouting in the terminal "A19? Is A19 here??" any more than they're going to spend half their day telling A50 to go away when he's lined up with A20.
It could work if the system allowed a +/- five boarding position allowance. Frankly, it's not a big deal if A20 boards in front of A18. Annoying, yes, but not the end of the world. It's when the schmuck with B30 tries to board ahead of A18 that all drama ensues.
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Old Jun 27, 12, 1:46 pm   #5
 
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And once you allow +/- 5, then A25 boards after A20, skipping 21-24. Then the system allows A30 to board, because it's 5 greater than the last guy, still skipping 21-24 in addition to 26-29. And then A35 could sneak in, still skipping 21-24 and 26-29, and also 31-34. Because the system has absolutely no way of telling whether 21-24 are still sitting there waiting to board or if they're a family of 4 who took a different flight and didn't bother telling anyone at Southwest.
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Old Jun 27, 12, 2:58 pm   #6
 
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it could still be setup so that the gate agent has to enter an override code each time a boarding card 5+ numbers from the expected or last scanned boarding pass was scanned. This could save/trigger an exception report would then be available for WN managemnet.

So this would allow A16, A21, A26, A31, A36 to be scanned with no error.

The gate agents often game the system anyway--holding them in a pile to scan in sequence/later...
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Old Jun 27, 12, 4:17 pm   #7
 
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Originally Posted by expert7700 View Post
The gate agents often game the system anyway--holding them in a pile to scan in sequence/later...
This.
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Old Jun 27, 12, 7:58 pm   #8
 
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Originally Posted by pinworm View Post
Delta has tried out automated gates that scan the bp in a turnstile fashion.

It seems to me WN could benefit from this more than other airlines. Imagine, a machine that is properly programmed will never allow A53 to board with A17 .

http://www.startribune.com/business/160326795.html
Stupid article. Doesn't address the obvious question of how the turnstile enforces boarding order.
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Old Jun 28, 12, 3:00 am   #9
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Originally Posted by mritty View Post
Would never work with Southwest's generous cancellation and no-show policies. If A19 decides not to show up, but doesn't bother deleting his BP, after A18 goes through, the machine would expect A19. A20 wouldn't be able to get in, because he'd be "cutting". It'd require manual override. Once manual override is enabled, the entire system is shot to hell and it'd be no different than it is now, because no GA is going to spend half their day shouting in the terminal "A19? Is A19 here??" any more than they're going to spend half their day telling A50 to go away when he's lined up with A20.
It could work if a "range" was programmed, then small out of order sequences would not be an issue, but if a person is more than 4 numbers out, it would stop them.
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Old Jun 28, 12, 3:03 am   #10
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Originally Posted by mritty View Post
And once you allow +/- 5, then A25 boards after A20, skipping 21-24. Then the system allows A30 to board, because it's 5 greater than the last guy, still skipping 21-24 in addition to 26-29. And then A35 could sneak in, still skipping 21-24 and 26-29, and also 31-34. Because the system has absolutely no way of telling whether 21-24 are still sitting there waiting to board or if they're a family of 4 who took a different flight and didn't bother telling anyone at Southwest.
No, not if it were programmed to allow out of sequence LOWER numbers...so after A25 boards, anything below A25 could board any time.
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Old Jun 28, 12, 8:38 am   #11
 
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Saying in a loud and authoritative voice: 'Excuse me sir, you board with the B group, this is for A16-30'. That usually solves the problem. If not, guess who with their 6ft, 300lb frame is going to park it in the middle seat next to the offender?
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Old Jun 28, 12, 10:27 am   #12
 
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Originally Posted by utdbear View Post
Saying in a loud and authoritative voice: 'Excuse me sir, you board with the B group, this is for A16-30'. That usually solves the problem. If not, guess who with their 6ft, 300lb frame is going to park it in the middle seat next to the offender?
Welcome to FlyerTalk utdbear!

I think the best solution would be to board by status.

After the legitimate pre-boarders are on then:

Board Business Select: if you are not BS, you do not board.

Board A+: If you are not A+ or BS, you do not board.

Board A-List: If you are not A-List, A+, or BS, you do not board.

Board EBCI: If you are not EBCI, A-List, A+ or BS you do not board.

Family boarding is after EBCI even if they are still taking A's.

Let everyone else find the people saving seats for them or fight over middle seats.

Out-of-order passengers within the group would be possible, but not with the vast difference in number of a B-20 slipping in behind BS.

Side benefit: A+ and A-list that have changed flights or purchased inside the 36 hour window could board at the end of their group even if they get C-5.
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Old Jun 28, 12, 11:36 am   #13
 
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What about basic limits same as the official boarding process:

turnstile allows A1-A30
A31-A60
B1-B30
etc

wouldn't solve A29 boarding after A2, but it would prevent the most egregious problems.

Or a really simple solution; if someone with a really incorrect position hands their boarding pass over, they're still allowed to go through so the line doesn't slow down, but a loud computer voices says "HEY YOU CUT THE LINE". Social ostracizing would work wonders!
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Old Jun 28, 12, 12:11 pm   #14
 
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Originally Posted by dagaetch View Post
Or a really simple solution; if someone with a really incorrect position hands their boarding pass over, they're still allowed to go through so the line doesn't slow down, but a loud computer voices says "HEY YOU CUT THE LINE". Social ostracizing would work wonders!
You are assuming they care.
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Old Jun 28, 12, 12:20 pm   #15
 
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You are assuming they care.
If they could simply walk away, then it wouldn't matter. But they'll be stuck on the plane with the other passengers for at least an hour. Maybe there could be a FA announcement: "Please note, the gentleman sitting in 7C cut the line and should have boarded much later. Feel free to stare and make him uncomfortable for the remainder of the flight, and thank you for flying Southwest!"
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