Can I book to/from different cities?
Apr 8, 2010, 3:22 pm
#1
Original Poster
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
Can I book to/from different cities?
Real quick question:
I'd like to fly into SFO, but out of OAK. Can I book this on the same reservation or not? If not, this is very incovenient...
I'd like to fly into SFO, but out of OAK. Can I book this on the same reservation or not? If not, this is very incovenient...
Apr 8, 2010, 3:40 pm
#4
Original Poster
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
So, the answer would be "no" then. I asked if I could do it in one reservation (like I can on every single other airline). I am traveling for business and it would be nice to keep everything on one reservation.
Apr 8, 2010, 3:47 pm
#6
Join Date: Aug 2001
Location: DFW/HOU/DAL
Posts: 611
book 2 ow trips online at wn. it's not hard or time consuming.
Apr 8, 2010, 3:50 pm
#7
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
This is a limitation of the online user interface that was not changed in the recent cosmetic overhaul. However the limitation may be more than skin deep, because I don't recall any reports that people have booked an open jaw trip by phone and gotten only one PNR.
Apr 8, 2010, 3:53 pm
#8
Original Poster
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
And regarding the previous posted that said I had to call to do it on other airlines, I do not. Every other airline gives you the "multi-city" search option. Southwest does not. Annoying.
Apr 8, 2010, 4:56 pm
#10
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
Apr 8, 2010, 6:57 pm
#11
Join Date: Oct 2008
Location: PIT/MDW
Programs: WN A-List, CP; EK Gold
Posts: 134
Apr 8, 2010, 7:05 pm
#12
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
There are two kinds of open jaw -
#1) A---> B, B--->C and #2) A----> B, C-----> A
The website will allow you to book #1 in a single reservation (single PNR). However, if you want #2, you will need two different reservations (two PNRs).
Your case falls into #2 and therefore requires two PNRs.
This is not the situation with most other airlines, only the oddity of the WN website.
#1) A---> B, B--->C and #2) A----> B, C-----> A
The website will allow you to book #1 in a single reservation (single PNR). However, if you want #2, you will need two different reservations (two PNRs).
Your case falls into #2 and therefore requires two PNRs.
This is not the situation with most other airlines, only the oddity of the WN website.
Apr 8, 2010, 8:32 pm
#15
Join Date: Apr 2009
Location: Phoenix, AZ
Programs: SW Rapid Rewards, Hilton Honors, Marriott, Avis First
Posts: 4,831
If your an RR member, just log in on the WN website and book two one ways under your RR number.
Then, both of your one-ways are under one number: your RR number.
Then, both of your one-ways are under one number: your RR number.