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Aeroflot - delayed luggage

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Old Oct 3, 2016, 6:35 pm
  #1  
Original Poster
 
Join Date: Sep 2008
Programs: UA,NWA
Posts: 6
Aeroflot - delayed luggage

Our luggage was lost in a transfer from Delta (from MSP) to Aeroflot (to Moscow) in AMS back in June. It showed up 5 days later - by which time we had been forced to buy some clothes and supplies.

Aeroflot told us to submit a claim to [email protected], which we did. And did again and again to no avail. No response whatsoever.

Is there some higher instance we can turn to? Does Skyteam have a governing body?
bobhberg is offline  
Old Oct 5, 2016, 5:05 am
  #2  
 
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Nope, SkyTeam has no such thing.
I would suggest contacting the airline via other methods (e.g. Phone)
Ditto is offline  


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