Aeroflot - delayed luggage
#1
Original Poster
Join Date: Sep 2008
Programs: UA,NWA
Posts: 6
Aeroflot - delayed luggage
Our luggage was lost in a transfer from Delta (from MSP) to Aeroflot (to Moscow) in AMS back in June. It showed up 5 days later - by which time we had been forced to buy some clothes and supplies.
Aeroflot told us to submit a claim to [email protected], which we did. And did again and again to no avail. No response whatsoever.
Is there some higher instance we can turn to? Does Skyteam have a governing body?
Aeroflot told us to submit a claim to [email protected], which we did. And did again and again to no avail. No response whatsoever.
Is there some higher instance we can turn to? Does Skyteam have a governing body?