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Air Europa system not recognising Alitalia Elite Plus status

Air Europa system not recognising Alitalia Elite Plus status

Old Nov 24, 2015, 5:46 am
  #1  
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Air Europa system not recognising Alitalia Elite Plus status

Grateful for advice as I couldn't find anything when I did a search.

I have Elite Plus status with Alitalia and have booked a flight on Air Europa. I have tried to select seats for free but it will not allow me to do so. Air Europa have said that their system doesn't recognise my status and I can book for free 48 hours before departure. Alitalia can't suggest how it is resolved.

Is this normal for Skyteam that some airlines don't recognise the programme status and/or is their a workaround to be able to book the seats?
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Old Nov 25, 2015, 7:13 am
  #2  
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Air Europa system not recognising Alitalia Elite Plus status

I had a pretty mixed experience with UX as a DL Platinum (SkyTeam Elite+) on a business class ticket.

IIRC, you may be able to find your UX reservation via the KLM or AF websites, but I don't know if a seat selection there is possible or would stick. UX's website and internal systems seemed pretty bad...even their airport agents were having trouble getting anything status-related to happen.

Good luck!
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Old Nov 26, 2015, 1:11 am
  #3  
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Originally Posted by gooselee
I had a pretty mixed experience with UX as a DL Platinum (SkyTeam Elite+) on a business class ticket.

IIRC, you may be able to find your UX reservation via the KLM or AF websites, but I don't know if a seat selection there is possible or would stick. UX's website and internal systems seemed pretty bad...even their airport agents were having trouble getting anything status-related to happen.

Good luck!
Thanks. It didn't work so guess I will need to wait until 48 hours before or pay up for the seats.
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Old Nov 27, 2015, 11:19 am
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I heard wonders about the Garuda Homepage. Perhaps you should try it there
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Old Nov 28, 2015, 1:12 am
  #5  
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Originally Posted by Bjotr
I heard wonders about the Garuda Homepage. Perhaps you should try it there
Thanks - it worked!
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