Skyteam Feedback
Sep 9, 2012, 7:24 am
#1
Original Poster
Join Date: Mar 2010
Location: FRA
Programs: FB Plat & DL KM, Le Club Plat, GHA Plat, HHonors Diamond
Posts: 1,591
Skyteam Feedback
Did anyone experience this?
After the main meal service on my recent TATL all pacs in J were handed a scratchcard that gave you a unique number to enter a survey on www.skyteam.com/yourfeedback with the chance to win 2 round trip tickets to a Skyteam destination of my choice. The detailed rules can be consulted here.
Interestingly, when I entered it, the survey knew which flight I was in! The questions dealt with - who operated my flights prior and after this particular flight; the overlap of my values with ST's values; image of ST; inflight experience; experience on the ground (lounges, skypriority); and a couple more.
At the end two questions were asked in order to be eligible for the prize - one trivial aviation questions and second required taking a guess about the number of participants in the survey.
After the main meal service on my recent TATL all pacs in J were handed a scratchcard that gave you a unique number to enter a survey on www.skyteam.com/yourfeedback with the chance to win 2 round trip tickets to a Skyteam destination of my choice. The detailed rules can be consulted here.
Interestingly, when I entered it, the survey knew which flight I was in! The questions dealt with - who operated my flights prior and after this particular flight; the overlap of my values with ST's values; image of ST; inflight experience; experience on the ground (lounges, skypriority); and a couple more.
At the end two questions were asked in order to be eligible for the prize - one trivial aviation questions and second required taking a guess about the number of participants in the survey.
May 10, 2015, 9:33 am
#4
Join Date: Jun 2012
Location: the Netherlands
Programs: AF/KLM FB Plat, Marriott Bonvoy Gold
Posts: 84
"Customer Experience Survey"
I did actually did get a skyteam branded card once which invited me to enter the "Customer Experience Survey", this was on my flight in J with Aeroflot from Moscow to Hong Kong in 2014. No unique code needed and I could win 2 round trip tickets to a Skyteam destination of my choice (did not win). Card was both in English and Russian. I had to log on http://www.skyteam.com/yourfeedback
May 13, 2015, 11:38 am
#5
Join Date: Oct 2011
Programs: FB Platinum for Life
Posts: 1,019
I did actually did get a skyteam branded card once which invited me to enter the "Customer Experience Survey", this was on my flight in J with Aeroflot from Moscow to Hong Kong in 2014. No unique code needed and I could win 2 round trip tickets to a Skyteam destination of my choice (did not win). Card was both in English and Russian. I had to log on http://www.skyteam.com/yourfeedback