Formal Complaint Against Sixt in Paris CDG
Apr 11, 2008, 12:36 am
#1
Original Poster
Join Date: Dec 2004
Location: New York, Paris
Programs: AA ExPlat 4MM, AA Life Plat, Lufthansa FT, Delta Basic
Posts: 1,593
Formal Complaint Against Sixt in Paris CDG
Hi All,
For years now, I have rented Sixt cars at CDG, with a fuel gauge jumping from F to 7/8 or less within 10-20 miles, sometimes even not showing F at rental start though the contract mentioned it. Once, I even had to refuel 8 liters (2 gallons+) after a rental in which, due to a change of program, I drove less than 15 miles. A Sixt agent once mentioned the cause to me as the platform along the pumps being intentionally not horizontal.
Having numerously tried unsuccessfully to solve the problem amicably at return ("Sir, after you have refilled the car, we cannot do anything"), I have handed the matter over to the French DGCRF "Direction Generale de la Concurrence et de la Repression des Fraudes" (Competitive practices and Fraud Investigations Administration), which acknowledged the claim, found it receivable and launched a full investigation.
More later.
For years now, I have rented Sixt cars at CDG, with a fuel gauge jumping from F to 7/8 or less within 10-20 miles, sometimes even not showing F at rental start though the contract mentioned it. Once, I even had to refuel 8 liters (2 gallons+) after a rental in which, due to a change of program, I drove less than 15 miles. A Sixt agent once mentioned the cause to me as the platform along the pumps being intentionally not horizontal.
Having numerously tried unsuccessfully to solve the problem amicably at return ("Sir, after you have refilled the car, we cannot do anything"), I have handed the matter over to the French DGCRF "Direction Generale de la Concurrence et de la Repression des Fraudes" (Competitive practices and Fraud Investigations Administration), which acknowledged the claim, found it receivable and launched a full investigation.
More later.
Last edited by Cofyknsult; Apr 12, 2008 at 4:34 pm
Apr 12, 2008, 1:35 pm
#2
Join Date: Apr 2004
Posts: 14
Fantastic!
Great news, they deserve it! Sixt is the most dishonnest company I know - in any industry.
With 40+ rentals a year, I would have so many reasons to go to court with Sixt, if I had a little bit of courage... Please keep us updated!
With 40+ rentals a year, I would have so many reasons to go to court with Sixt, if I had a little bit of courage... Please keep us updated!
