North American telephone sales people -- who are outsourced to India -- generally do not know about or understand these SQ RTW fares. You may have to argue with them to get them to even find the fare, much less get the rules straight. Or, work it through an SQ office or PPS desk.
In First, it's FEZSQ. No mileage limits or requirements; no minimum stay requirement; no minimum stopover requirement. NO backtracking: you cannot go through SIN to DPS, then back through SIN to SFO, for example.
Booking class is A: no good in Suites on the A380....
I do exactly what you do, Dorian: just buy separate tickets or take the train in Europe to close gaps, get to/from Indonesia or Malaysia, etc. Still lots cheaper than *A RTW in First.
The prohibition on A class in suites may turn out to be a pain if A-380s take over more 744 routes. On the other hand, the suites fly empty most of the time on some routes (SYD - SIN) so mebbe they'll relent.
Finally, perhaps Guy Betsy could show us the rules for the FEZSQ fare (hint, hint)? here's why I ask: CEZSQ isn't valid on 21/22 and 37/38. But if there's no such restriction in the rule for the FEZSQ fare, you could buy that, accept the voluntary downgrade, use the non-stops, and it's still cheaper than buying back-to-back regular C or J tickets from EWR to SIN, and again from SIN to LAX.
In First, it's FEZSQ. No mileage limits or requirements; no minimum stay requirement; no minimum stopover requirement. NO backtracking: you cannot go through SIN to DPS, then back through SIN to SFO, for example.
By backtracking, does this include transits through SIN as well? IE: YVR-CPT via SIN, and then CPT-FRA (again via SIN)? If so, it makes SQ RTW difficult to use since so many of their flights use SIN as the hub.
Yup -- that's exactly what the restriction means: you cannot transit SIN twice on the same itinerary, even if you're just connecting.
I have been through that discussion with managers at SQ several times, and the application of the no-backtracking provision is applied very consistently, so it's not a 'fone-sales person's mis-interpretation of policy.
That's certainly one reason the basic fare is low. It may also be a reason so few SQ telephone sales reps know about the fares: they may not get that many inquiries. Even the senior ticket agent at the San Francisco ticket office had to look it up -- I told her where to find it -- last time I was in the office.
If it's a North American ticket, the only thing you can do at SIN is acquire another RT ticket from SIN to XXX and back -- either by buying it separately, or by redeeming KrisFlyer miles.
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Quote:
Originally Posted by Jalinth
By backtracking, does this include transits through SIN as well? IE: YVR-CPT via SIN, and then CPT-FRA (again via SIN)? If so, it makes SQ RTW difficult to use since so many of their flights use SIN as the hub.
If you are trying to get to CPT, the SQ/VS RTW ticket works very well though it is more expensive.
I do exactly what you do, Dorian: just buy separate tickets or take the train in Europe to close gaps, get to/from Indonesia or Malaysia, etc. Still lots cheaper than *A RTW in First.
The prohibition on A class in suites may turn out to be a pain if A-380s take over more 744 routes. On the other hand, the suites fly empty most of the time on some routes (SYD - SIN) so mebbe they'll relent.
Finally, perhaps Guy Betsy could show us the rules for the FEZSQ fare (hint, hint)? here's why I ask: CEZSQ isn't valid on 21/22 and 37/38. But if there's no such restriction in the rule for the FEZSQ fare, you could buy that, accept the voluntary downgrade, use the non-stops, and it's still cheaper than buying back-to-back regular C or J tickets from EWR to SIN, and again from SIN to LAX.
I am flying SQ F RTW....but am not 21/22 nor 37/38.
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If you are trying to get to CPT, the SQ/VS RTW ticket works very well though it is more expensive.
I was planning more of a YVR-ICN-KUL-FRA-JFK routing and hoped I could "throw-in" at least one more stop. But the "single pass through SIN" is a problem even for KUL. I think that a policy of one stop (or stopover) and one transit through SIN would make this RTW much more workable.
