Community
Wiki Posts
Search

Error on Krisflyer booking award suite

Thread Tools
 
Search this Thread
 
Old Sep 20, 2017, 11:28 pm
  #1  
Original Poster
 
Join Date: Sep 2017
Posts: 2
Error on Krisflyer booking award suite

So on krisflyer I am trying to book a round trip suite class saver award with a stopover. I'm attempting to fly from JFK to FRA and then on to Singapore for another week before my return trip to JFK. If I book with the standard award level it works, if I take the stopover off it works with saver award level also. The only thing that errors out is saver class with a stopover. Has anyone else experienced this? As soon as I click all three 240,000 saver bubbles for all three legs it goes to calculate my total and then I get this error at the top. I called in and was able to book one over the phone but with these saver awards I want to book a dozen to make sure I get one so any help getting the online search to work would be great.

The error message is just a red X at the top of the page that looks like this

X krisflyer
<my krisflyer number>
James E Lawrence is offline  
Old Sep 21, 2017, 12:56 am
  #2  
 
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Originally Posted by James E Lawrence
As soon as I click all three 240,000 saver bubbles for all three legs it goes to calculate my total and then I get this error at the top. I called in and was able to book one over the phone but with these saver awards I want to book a dozen to make sure I get one.
I don't understand what you're trying to do. If you've already managed to book the flight you want (and have your 240k miles deducted), then it's a confirmed booking. Why do you still need to book another 11?
shuigao is offline  
Old Sep 21, 2017, 5:32 pm
  #3  
Original Poster
 
Join Date: Sep 2017
Posts: 2
Originally Posted by shuigao
I don't understand what you're trying to do. If you've already managed to book the flight you want (and have your 240k miles deducted), then it's a confirmed booking. Why do you still need to book another 11?
No i have the 240,000 points in my account and I'm trying to waitlist several saver award level waitlist tickets. None are going to be confirmed till a month out but I want to waitlist several of them and get this error every time I go to waitlist with a stopover.
James E Lawrence is offline  
Old Sep 21, 2017, 6:15 pm
  #4  
 
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
- Delete - [Didn't read the question properly, doh!]
cowie is offline  
Old Sep 21, 2017, 9:48 pm
  #5  
 
Join Date: Feb 2017
Posts: 50
my experience with this is you have to call in
Nihar Shah is offline  
Old Sep 22, 2017, 5:39 am
  #6  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Didn't they eliminate the free stopover for saver awards? Even for the round trips?

IIRC, you can book it first as a saver and then call and change one of the flights (assuming availability amd no.married segment issues) to include a stop over and pay 100$ for that.

or just call straight away and try it that way. No more online booking discount anyways.
demue is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.