Error on Krisflyer booking award suite
#1
Original Poster
Join Date: Sep 2017
Posts: 2
Error on Krisflyer booking award suite
So on krisflyer I am trying to book a round trip suite class saver award with a stopover. I'm attempting to fly from JFK to FRA and then on to Singapore for another week before my return trip to JFK. If I book with the standard award level it works, if I take the stopover off it works with saver award level also. The only thing that errors out is saver class with a stopover. Has anyone else experienced this? As soon as I click all three 240,000 saver bubbles for all three legs it goes to calculate my total and then I get this error at the top. I called in and was able to book one over the phone but with these saver awards I want to book a dozen to make sure I get one so any help getting the online search to work would be great.
The error message is just a red X at the top of the page that looks like this
X krisflyer
<my krisflyer number>
The error message is just a red X at the top of the page that looks like this
X krisflyer
<my krisflyer number>
#2
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
As soon as I click all three 240,000 saver bubbles for all three legs it goes to calculate my total and then I get this error at the top. I called in and was able to book one over the phone but with these saver awards I want to book a dozen to make sure I get one.
#3
Original Poster
Join Date: Sep 2017
Posts: 2
No i have the 240,000 points in my account and I'm trying to waitlist several saver award level waitlist tickets. None are going to be confirmed till a month out but I want to waitlist several of them and get this error every time I go to waitlist with a stopover.
#6
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,739
Didn't they eliminate the free stopover for saver awards? Even for the round trips?
IIRC, you can book it first as a saver and then call and change one of the flights (assuming availability amd no.married segment issues) to include a stop over and pay 100$ for that.
or just call straight away and try it that way. No more online booking discount anyways.
IIRC, you can book it first as a saver and then call and change one of the flights (assuming availability amd no.married segment issues) to include a stop over and pay 100$ for that.
or just call straight away and try it that way. No more online booking discount anyways.