Cancelling business saver tickets on SQ
#1
Original Poster
Join Date: Mar 2017
Programs: Singapore Airlines, British Airways, South African Airways
Posts: 14
Cancelling business saver tickets on SQ
I have a business saver ticket to Bangkok that I cannot use. It costs 150USD to change. Anyone know cost of cancelling?
#4
Join Date: Oct 2016
Programs: Krisflyer
Posts: 582
It should say on your ticket, look for the section headed 'Penalties'. On my D ticket it says "CANCELLATIONS ANY TIME CHARGE AUD 500.00 FOR CANCEL." but also "IN CASES OF NO-SHOW CHARGE NO SHOW FEE OF AUD270 FOR CANCEL"... I don't know why they would make it more expensive to cancel than to no-show, so maybe I am misunderstanding.
#5
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
Cancelling a ticket is more expensive than changing it, I do notice that most of the time it's double or triple the price so if changing is USD 150 then cancelling could be USD 300 or more.
Look at the 'Penalties' section of the fare rules where you would find the change fee, it should be right next to it. Not all Business Saver fares are created equally.
Look at the 'Penalties' section of the fare rules where you would find the change fee, it should be right next to it. Not all Business Saver fares are created equally.
#6
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,834
No show = preserve ticket value
If you cancel you pay money to get value of ticket returned. Typically only worthwhile if you haven't commenced travel. If you no show you pay money to preserve the rest of the ticket. So if you no show for first sector (without cancelling first sector) and want to cancel whole ticket you would have to pay both no show fee and cancellation fee.
Thats what I understand anyway.
#8
Original Poster
Join Date: Mar 2017
Programs: Singapore Airlines, British Airways, South African Airways
Posts: 14
Cancellation versus change
I established it is 150USD to change, 300USD to cancel and 250USD for no show then refund. So bizarrely it is cheaper to no show than to cancel!
#9
Join Date: Feb 2015
Posts: 539
Double check with them that if you no show you actually get a refund. Usually you have to pay the no show fee so you can maintain the amount paid as a credit for future travel. While the cancellation fee gets you the money refunded back to your card.