Cancelling award - time to redeposit?
Feb 11, 2017, 9:41 am
Original Poster
Join Date: Oct 2009
Posts: 53
Cancelling award - time to redeposit?
I have booked an award and need to cancel it. How fast will I get the miles redeposited into my account? And can I cancel the award online?
Feb 11, 2017, 4:47 pm
Join Date: Sep 2005
Programs: Lifetime *G (MP), Lifetime PE (Bonvoy)
Posts: 1,465
You have to call in to get the miles re-credited because you have to pay the re-credit fee. As I recall it's not instantaneous but a few hours
Feb 11, 2017, 6:33 pm
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by
RTWFF
You have to call in to get the miles re-credited because you have to pay the re-credit fee. As I recall it's not instantaneous but a few hours
That is my experience as well. If OP needs the miles for another trip they will hold the itinerary for him while his miles are redeposited.
Feb 12, 2017, 10:07 am
Join Date: May 2012
Programs: SPG Plat
Posts: 792
I just cancelled an award. Requested immediate redeposit and it was done.