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Old Nov 2, 2016, 8:15 pm
  #1  
Original Poster
 
Join Date: Feb 2008
Location: SFO
Programs: VS Gold
Posts: 1,178
Book The Cook not working?

I've tried selecting BTC on both J and F flights recently...

I get this message "Our meal selection is temporarily unavailable. Please contact your local SIA office for assistance. We apologise for any inconvenience caused"

Is it because the flights are too far in the future? Never had this issue before.
maxmin is offline  
Old Nov 2, 2016, 8:39 pm
  #2  
 
Join Date: Jul 2005
Location: SIN and wandering.
Posts: 1,549
Just used it on Sunday and Monday. No issues and meals were loaded on my flight.

How far in advance are you BTC-ing? I wouldn't think about my meals on board until a few days before.
SQ319 is offline  
Old Nov 2, 2016, 9:26 pm
  #3  
Four Seasons Contributor BadgeShangri-La Contributor Badge
 
Join Date: Feb 2010
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I did it recently for early March flights.
United747 is offline  
Old Nov 2, 2016, 10:13 pm
  #4  
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Join Date: Feb 2008
Location: SFO
Programs: VS Gold
Posts: 1,178
Oh about 7 months

I'll just check again nearer the time. I normally do it at time of booking in case I forget.
maxmin is offline  
Old Nov 2, 2016, 10:24 pm
  #5  
 
Join Date: Jul 2015
Posts: 973
You can do it over the phone as well.
Phaze is offline  
Old Nov 6, 2016, 1:06 am
  #6  
 
Join Date: Jul 2010
Location: Perth, Australia
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Pretty sure they will only let you Book the Cook 6 months out from flight.
Sethor is offline  
Old Nov 20, 2016, 10:17 pm
  #7  
Hilton Contributor BadgeHyatt Contributor Badge
 
Join Date: Jul 2014
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Same issue, but about 11 months out. Will try again as it gets closer.
joecool1885 is offline  


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