PPS coordinators?
#17
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,253
I am PPS based in Germany and don't fly a lot on SQ but just enough to be PPS.
I get invited to SQ events in Germany and have a private dinner with my PPS coordinator every year.
Also my coordinator has been able to re-open cheaper booking classes just for me in cases where for example only Z was available. Now I have asked him to help me upgrade a flight to F using my LH e-vouchers. So far no feedback on that case. Bottom line I find my coordinator has been useful to me and the yearly dinner we have is always nice. I can chose any restaurant.
Last time we had dinner he told me most of the PPS members in DUS are CEOs who always decline the dinner/lunch invitations.
The events they do here for us are always nice like private cruise ships on the Rhine or a cooking event with a Michelin star chef for example. Some times even KFG or KFS are invited to these events.
I get invited to SQ events in Germany and have a private dinner with my PPS coordinator every year.
Also my coordinator has been able to re-open cheaper booking classes just for me in cases where for example only Z was available. Now I have asked him to help me upgrade a flight to F using my LH e-vouchers. So far no feedback on that case. Bottom line I find my coordinator has been useful to me and the yearly dinner we have is always nice. I can chose any restaurant.
Last time we had dinner he told me most of the PPS members in DUS are CEOs who always decline the dinner/lunch invitations.
The events they do here for us are always nice like private cruise ships on the Rhine or a cooking event with a Michelin star chef for example. Some times even KFG or KFS are invited to these events.
#19
Join Date: Oct 2002
Location: SIN
Programs: SQ TPP, UA 1K MM
Posts: 518
Agreed, but then that does not track with the claim that people are being given F1 tickets, etc. Presumably those would be given to TPPs based here in SIN?
#21
Join Date: Dec 2000
Location: HKG
Programs: AA 3MM EXP, SQ Solitaire, LH SEN, CX DM, Hyatt CC, Marriott LT Titanium
Posts: 3,179
the PPS co-ordinator, which I think is the one girl who overseas all the PPS members here in HK emails me once in a while and invites me to events here about once a year..
#22
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
In SIN there are many many TPP, so may not get invited to an event each year. In some other markets, TPP are rare and so get more attention.
#23
Join Date: Dec 2001
Location: BRU, SIN, PEK
Programs: SQ TPP, LH SEN
Posts: 3,235
Frankly with the reserve system they now have in place, I have banked enough credit to stay Solitaire for the next 4 years.... I can totally expect there would be a behind the scenes tiering of the Solitaires in SIN.
#24
Join Date: Mar 2008
Programs: SQ TPP
Posts: 125
The TPPS benefits are excellent with a PPS Companion Card for your partner every year, around S$350 worth of Duty Free vouchers each 12 months, plus an on-board 15% discount and points, numerous invitations to Melbourne functions - usually something that SQ are sponsoring once or twice a year. The PPS call-back service anywhere in the world is also a benefit as well as a number that is usually answered immediately if you have more urgent questions.
Not to mention one of the best premium cabin crews in the world. I am a bit biased though having been a Solitaire member for 17 years now.
#26
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
#27
Join Date: Jul 2011
Posts: 1,158
#28
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
Sorry to bump an old thread, but does anyone know if there is still a PPS Coordinator in the UK?
I've been calling the number I have from when I qualified a few years ago for the last few (business) days, but it just rings out?
Thanks
I've been calling the number I have from when I qualified a few years ago for the last few (business) days, but it just rings out?
Thanks
#29
Join Date: Mar 2008
Programs: SQ TPP
Posts: 125
I think the Coordinators have been replaced by the PPS callback number - I could not find any Coord numbers in Australia or the UK with a quick search. If you txt 'PPS' and your PPS number to +6591848888, someone will call you back, usually within minutes. Hope this helps.
#30
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
I think the Coordinators have been replaced by the PPS callback number - I could not find any Coord numbers in Australia or the UK with a quick search. If you txt 'PPS' and your PPS number to +6591848888, someone will call you back, usually within minutes. Hope this helps.
In Ausrralia, there is still a dedicated PPS email in the same format as the UK used to have, but even the UK email has been taken off the website. Seems like they’ve cost-cut in this market, I cannot get on to anyone who is actually sitting in London.