Timeframe for points return
#1
Original Poster
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,023
Timeframe for points return
Hello --
I have a SQ F booking from MEL-SIN-HKG-SFO. I want to waitlist several MEL-SIN-FRA-JFK F routings, but I can't do that without the necessary points in my account, from what I can tell. So my plan is:
1) Cancel my MEL-SFO booking.
2) Waitlist several flights.
3) Rebook MEL-SFO.
I just called in to process the cancellation, though, and was told that it may take three weeks for the points to return to my account. That seems crazy, so I wanted to ask SQ regulars: is this true given that I have no SQ status?
I have a SQ F booking from MEL-SIN-HKG-SFO. I want to waitlist several MEL-SIN-FRA-JFK F routings, but I can't do that without the necessary points in my account, from what I can tell. So my plan is:
1) Cancel my MEL-SFO booking.
2) Waitlist several flights.
3) Rebook MEL-SFO.
I just called in to process the cancellation, though, and was told that it may take three weeks for the points to return to my account. That seems crazy, so I wanted to ask SQ regulars: is this true given that I have no SQ status?
#2
Join Date: Mar 2005
Location: Sunny Singapore
Programs: TG*G, SQ, QF
Posts: 909
In my prior experience, online cancellation is usually instant, whereas cancelling over the phone will take some time however this is usually a few days, not three weeks.
I am assuming you are aware
1) There is a cancellation fee (fairly nominal) that can be paid either in cash or miles.
2) There is no guarantee of availability in re-booking your F redemption.?
I am assuming you are aware
1) There is a cancellation fee (fairly nominal) that can be paid either in cash or miles.
2) There is no guarantee of availability in re-booking your F redemption.?
#3
Join Date: Jul 2005
Location: SIN and wandering.
Posts: 1,549
Hello --
I have a SQ F booking from MEL-SIN-HKG-SFO. I want to waitlist several MEL-SIN-FRA-JFK F routings, but I can't do that without the necessary points in my account, from what I can tell. So my plan is:
1) Cancel my MEL-SFO booking.
2) Waitlist several flights.
3) Rebook MEL-SFO.
I just called in to process the cancellation, though, and was told that it may take three weeks for the points to return to my account. That seems crazy, so I wanted to ask SQ regulars: is this true given that I have no SQ status?
I have a SQ F booking from MEL-SIN-HKG-SFO. I want to waitlist several MEL-SIN-FRA-JFK F routings, but I can't do that without the necessary points in my account, from what I can tell. So my plan is:
1) Cancel my MEL-SFO booking.
2) Waitlist several flights.
3) Rebook MEL-SFO.
I just called in to process the cancellation, though, and was told that it may take three weeks for the points to return to my account. That seems crazy, so I wanted to ask SQ regulars: is this true given that I have no SQ status?