Krisflyer Award Ticket with LH F Segment During Strike
Nov 13, 2015, 6:02 pm
#1
Original Poster
Join Date: May 2006
Posts: 1,913
Krisflyer Award Ticket with LH F Segment During Strike
Hello,
next month I was planning on perhaps changing my FRA-JFK F ticket on SQ to LH when it becomes available. However, with all these LH strikes that have been going on I am not too sure of the stability o the airline. I wanted to try LH F for the first time and the FCT. My general question is in these situations how does SQ re-accommodate passengers in these circumstances? For example can they put me on any carrier of my choice in F? How would this work? That would be no bueno if they put me on UA for example and I had no choice in the matter.
next month I was planning on perhaps changing my FRA-JFK F ticket on SQ to LH when it becomes available. However, with all these LH strikes that have been going on I am not too sure of the stability o the airline. I wanted to try LH F for the first time and the FCT. My general question is in these situations how does SQ re-accommodate passengers in these circumstances? For example can they put me on any carrier of my choice in F? How would this work? That would be no bueno if they put me on UA for example and I had no choice in the matter.
Nov 13, 2015, 6:07 pm
#2
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Hello,
next month I was planning on perhaps changing my FRA-JFK F ticket on SQ to LH when it becomes available. However, with all these LH strikes that have been going on I am not too sure of the stability o the airline. I wanted to try LH F for the first time and the FCT. My general question is in these situations how does SQ re-accommodate passengers in these circumstances? For example can they put me on any carrier of my choice in F? How would this work? That would be no bueno if they put me on UA for example and I had no choice in the matter.
next month I was planning on perhaps changing my FRA-JFK F ticket on SQ to LH when it becomes available. However, with all these LH strikes that have been going on I am not too sure of the stability o the airline. I wanted to try LH F for the first time and the FCT. My general question is in these situations how does SQ re-accommodate passengers in these circumstances? For example can they put me on any carrier of my choice in F? How would this work? That would be no bueno if they put me on UA for example and I had no choice in the matter.
Nov 14, 2015, 5:40 pm
#3
Join Date: Nov 2015
Posts: 44
I called SQ and told them that I need my CPH-FRA to be changed from LH to SAS. First response that I get: 1) We didn't know your flight was cancelled, 2) Your flight isn't eligible for rebooking with SAS on CPH-FRA leg. My response was: 1) It is situation that require change due to strike, 2) I'm on J class, there must be something can be done including downgrade to Y.
After some assertive discussion, they changed by CPH-FRA with LH on J to SAS on C (economy but front row). I get to return just fine from FRA-SIN. I was a *G at the point of call. I wonder if they would do it differently for PPS or lower tier.
Nov 17, 2015, 12:47 am
#4
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Its usually the airline that is causing the pain will do your rerouting for you... eg LH. When I had a BD issued award ticket on LH, eg AMS-FRA-YVR a few years ago and that was when Northern Europe had that dreadful snowstorm.. LH simply rebooked everyone... I had mine rebooked as a revenue booking, AMS-YYZ on KLM, and YYZ-YVR on AC. Got miles for both sectors too! 