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Problem booking a SQ F Flight

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Old Apr 24, 2015, 12:17 pm
  #1  
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Join Date: Mar 2014
Posts: 51
Problem booking a SQ F Flight

Hi,

I want to book 2 one way ticket from Sydney to Hong Kong in SQ F on March 30th. My problem is that there is absolutely no availability change. For two weeks now I have checked everyday and there is only availability on March 26th and no seats from March 27th on. This hasn't changed at all

And not only for F class but for every class I checked. Can you explain this problem to me, should I maybe call SQ? Or is it possible to book seats for you?

Hopefully you got an answer. Thanks
elgato is offline  
Old Apr 24, 2015, 12:21 pm
  #2  
 
Join Date: Aug 2001
Location: SFO
Programs: United 1K 2MM / Marriott LTP
Posts: 5,071
Awards are capacity controlled so it's one of those things that you just have to keep checking unfortunately.
kluau88 is offline  
Old Apr 24, 2015, 2:37 pm
  #3  
 
Join Date: Jan 2014
Location: yyz
Posts: 1,611
^^^ what kluau 88 said.

I think something must have happened to their system recently. For a while there, the availability calendar was "stuck" on March 26th, 2016. Days that showed as available in the calendar (i.e. they were "colored" dates) would come up as "no flights available" even on a paid basis. Then something happened and the 355 days out rule was working again, but I noticed that availability wasn't as good as before, or at least as predictable. A lot more blanket "waitlist".

A few things to consider (info gathered from the SQ board, so a mix of things I've noticed and gathered from others):
1) Availability ex-SIN seems better. At least going to the U.S., I've noticed
2) There is some availability post March 30th. Like April 2nd, for example. Maybe waitlist the 30th and book the 2nd if you're flexible.
3) SQ is cutting the F cabin on 777s in half. Could be factoring into their inventory management...then again I noticed the SIN-HKG leg (on the A380) aren't available either on the 30th
4) Keep monitoring the date obsessively. I read reports of people waitlisting and subsequently seeing the availability open up (while not being notified by SQ).
grandgourmand is offline  
Old Apr 24, 2015, 11:55 pm
  #4  
 
Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 7,738
In addition to the above, you are looking at Easter weekend 2016 so SQ may have reduced the usual slim supply in F even further.
demue is offline  
Old Apr 25, 2015, 2:20 am
  #5  
 
Join Date: Nov 2011
Posts: 224
Give them a call.

I couldn't find award seats available either via the website, but when I called, there were still plenty of saver seats left.

The website has been wonky.
redvelvetmartinis is offline  
Old Apr 25, 2015, 5:35 am
  #6  
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Join Date: Mar 2014
Posts: 51
Thanks guys, will call tomorrow and let you know what happened.
elgato is offline  
Old Apr 25, 2015, 8:24 pm
  #7  
 
Join Date: Nov 2008
Posts: 121
Originally Posted by elgato
Thanks guys, will call tomorrow and let you know what happened.
I had the same issue trying to book F from Tokyo to LAX. Was stuck on March 26th for a long time. Just opened up on Wednesday the 22nd of April and grabbed the 2 award seats. Very happy. Be patient and vigilante.
calguy77 is offline  
Old Apr 26, 2015, 7:17 am
  #8  
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Join Date: Mar 2014
Posts: 51
Seats were now available this morning so I got my 2. Now only 11 months left to wait
elgato is offline  


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