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Award availability on individual segments but not direct flight

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Award availability on individual segments but not direct flight

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Old Jan 31, 2015, 9:41 am
  #1  
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Join Date: Jun 2005
Location: SFO
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Award availability on individual segments but not direct flight

I am looking for KF availability AAA-CCC and saver is WL only.

However, AAA-CCC is a "direct' flight that stops at BBB.

There is saver availability AAA-BBB and BBB-CCC that day, but not on the direct AAA-CCC. I would book the two segment separately, but it's more miles that way.

Any suggestions? If I call SQ can they fix?
chiph is offline  
Old Jan 31, 2015, 9:51 am
  #2  
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Originally Posted by chiph
I am looking for KF availability AAA-CCC and saver is WL only. However, AAA-CCC is a "direct' flight that stops at BBB.
There is saver availability AAA-BBB and BBB-CCC that day, but not on the direct AAA-CCC. I would book the two segment separately, but it's more miles that way.
Any suggestions? If I call SQ can they fix?
It's a married (or unmarried) segment thing and determined by the brilliant minds at SQ RM.

But, I have been able to get a KF agent to approve and ticket something similar: Recently booked AKL-SIN-LAX when only AKL-SIN and SIN-LAX were available on their own and despite SQ.com warning AKL-LAX "not allowed due to back-tracking". I'm assuming that you are looking at either SFO-ICN/HKG-SIN or LAX-NRT-SIN. I would certainly call the KF centre and try. As with most airline agents, some KF agents are better and more willing than others.
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Old Jan 31, 2015, 2:30 pm
  #3  
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Join Date: Jun 2005
Location: SFO
Programs: UA 1K/*G
Posts: 276
Thanks. I called and she issued AAA-BBB-CCC at the same mileage as AAA-CCC so I'm all set.
chiph is offline  


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