SQ Saver award - second stopover for $100?
Apr 23, 2017, 5:35 pm
#61
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
Posts: 2,361
Hello,
I got 2 phone SQ agents recently tell me that you can not have a stopover even for $100 on a star alliance one-way award booking. That stopover option is only available when flying entire itinerary on SQ flights. So, I can not fly GIG-FRA on LH F, have a stopover and continue on FRA-SIN on SQ F (wanted to avoid YQ this way ex-Brazil). No go. Is it in accordance with the rule or I may have luck calling again?
I got 2 phone SQ agents recently tell me that you can not have a stopover even for $100 on a star alliance one-way award booking. That stopover option is only available when flying entire itinerary on SQ flights. So, I can not fly GIG-FRA on LH F, have a stopover and continue on FRA-SIN on SQ F (wanted to avoid YQ this way ex-Brazil). No go. Is it in accordance with the rule or I may have luck calling again?
I think there's somewhere on SQ's site that does specify that this isn't allowed but I don't recall. It was well buried last I found it.
edit: here it is. G/2/e. http://www.singaporeair.com/en_UK/pp...conditions-kf/
Apr 23, 2017, 9:35 pm
#62
Original Poster
Join Date: Nov 2013
Posts: 17
I've tried to add a stopover to a one-way partner award and have never been successful. Not sure I've ever read about *anyone* being successful in that scenario.
I think there's somewhere on SQ's site that does specify that this isn't allowed but I don't recall. It was well buried last I found it.
edit: here it is. G/2/e. http://www.singaporeair.com/en_UK/pp...conditions-kf/
I think there's somewhere on SQ's site that does specify that this isn't allowed but I don't recall. It was well buried last I found it.
edit: here it is. G/2/e. http://www.singaporeair.com/en_UK/pp...conditions-kf/
2. Additional conditions for Star Alliance Awards
f. One complimentary en route stopover is permitted for round-trip awards, unless otherwise stated below. Up to three additional stopovers are also permitted at USD100 each, regardless of class of service.
i. Complimentary stopovers are not permitted for one-way awards.
It is still unclear from this if according to f) 3 paid stopovers are only allowed on round-trip or one one-way as well and if i) prohibits just COMPLIMENTARY stopovers on one-ways, whereas paid stopovers may be permitted.
Apr 25, 2017, 1:41 am
#63
Join Date: Nov 2013
Posts: 86
Apr 25, 2017, 1:48 pm
#64
Original Poster
Join Date: Nov 2013
Posts: 17
Oh ok. Good to know. But you had a round-trip *A award. They didnt allow me that on one-way - because it's *A award - whereas on entirely SQ award I was allowed to make a stopover in BCN last year flying from GRU to SIN, for $100. Dont know if its worth trying calling back again and again to argue with them.