Booking mixed class awards - possible online?
May 9, 2012, 1:41 pm
#1
Original Poster
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Booking mixed class awards - possible online?
Trying to book IAH(DME)-SIN-MLE online with IAH-SIN in F and SIN-MLE in J (as there is no F on the SIN-MLE route)
Looking at individual segments I have availability on the dates I want, but I can't find a way to let the award engine book mutli-class awards. If I select F it just say cabin not available, rather than default it to J
Any way round this?
Looking at individual segments I have availability on the dates I want, but I can't find a way to let the award engine book mutli-class awards. If I select F it just say cabin not available, rather than default it to J
Any way round this?
May 9, 2012, 10:50 pm
#2
Ambassador: Air New Zealand
Join Date: Dec 2006
Location: Wellington NZ
Programs: NZ Elite, EK Gold, Qatar Gold, Amex Plat, Accor Gold, Hilton Gold
Posts: 1,424
You will need to call the Call Centre. I have also been able to do it with the local SQ office in New Zealand. They will honour the 15% discount.
May 10, 2012, 5:44 am
#4
Join Date: Apr 2011
Location: Singapore / India
Programs: SQ QPP, Hilton Diamond, IHG Platinum, Taj Inner Circle Gold
Posts: 639
Depends on the agent. Some inexperienced ones insist you book 2 separate itineraries to keep the 15% discount (means he/she will ask you to do online yourself ), which is utter rubbish.
Just keep calling till an agent is willing to do. never a problem for me.
Just keep calling till an agent is willing to do. never a problem for me.