Cancellation of all-business class flight to NY
#1
Original Poster
Join Date: Aug 2011
Programs: Krisflyer
Posts: 7
Cancellation of all-business class flight to NY
I was supposed to be on SQ21 all-business class flight from Newark (New York) to Singapore on 23rd August. Got the usual sms to check-in but shortly after that, received a call that the flight was cancelled with no reason given. When I did a dummy booking for that flight on the website, I found that there were only a handful of seats taken (the same as the outward flight to Newark about 20 days ago). I suspect that the flight was cancelled due to low bookings.
Is this very common?
I find this alarming because if I had made onward travel arrangements, then it will be very chaotic to sort things out.
This is an all-business class flight. It means premium passengers are being inconvenienced. I myself had been a PPS member for a number of years.
Anyone knows what is going on with SIA?
Is this very common?
I find this alarming because if I had made onward travel arrangements, then it will be very chaotic to sort things out.
This is an all-business class flight. It means premium passengers are being inconvenienced. I myself had been a PPS member for a number of years.
Anyone knows what is going on with SIA?
#3
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
I was supposed to be on SQ21 all-business class flight from Newark (New York) to Singapore on 23rd August. Got the usual sms to check-in but shortly after that, received a call that the flight was cancelled with no reason given. .. I suspect that the flight was cancelled due to low bookings.
Is this very common?
I find this alarming because if I had made onward travel arrangements, then it will be very chaotic to sort things out.
This is an all-business class flight. It means premium passengers are being inconvenienced. I myself had been a PPS member for a number of years.
Anyone knows what is going on with SIA?
Is this very common?
I find this alarming because if I had made onward travel arrangements, then it will be very chaotic to sort things out.
This is an all-business class flight. It means premium passengers are being inconvenienced. I myself had been a PPS member for a number of years.
Anyone knows what is going on with SIA?
East Coast airports stop operation, hold flights after earthquake
SQ has never in my experience, cancelled a flight due to 'low loads'. It would still make economic sense for SQ to carry cargo instead of passengers. I think however, this is a pretty good reason to cancel a flight. The phone operators probably didn't know the reason either and hence couldn't tell you.
But flights resumed today...
http://www.nj.com/news/index.ssf/201...ark_and_j.html
Last edited by Guy Betsy; Aug 24, 2011 at 1:05 pm
#4
Join Date: Dec 2007
Programs: Enough to travel better
Posts: 2,020
SQ has never in my experience, cancelled a flight due to 'low loads'. It would still make economic sense for SQ to carry cargo instead of passengers. I think however, this is a pretty good reason to cancel a flight. The phone operators probably didn't know the reason either and hence couldn't tell you.
But flights resumed today...
http://www.nj.com/news/index.ssf/201...ark_and_j.html
But flights resumed today...
http://www.nj.com/news/index.ssf/201...ark_and_j.html
#6
Original Poster
Join Date: Aug 2011
Programs: Krisflyer
Posts: 7
No, the cancellation was absolutely not due to the earthquake unless SIA is also in the business of predicting earthquakes!
The sms and cancallation was the day before that. I was precisely at lower Manhattan the afternoon of the earthquake because the flight was cancelled. (And yes, I was also outside the court where the demonstration against DSK took place). I suspect with the unexpectedly poor financial results, they could be cutting operating costs to the bone.
The sms and cancallation was the day before that. I was precisely at lower Manhattan the afternoon of the earthquake because the flight was cancelled. (And yes, I was also outside the court where the demonstration against DSK took place). I suspect with the unexpectedly poor financial results, they could be cutting operating costs to the bone.
#8
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
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To each your own.. take another airline then if you think SQ cancelled because of 'poor results'. SQ has consistently made profits wherever it goes and it has NEVER cancelled a flight due to low yields. If SQ wants to cut costs, they could have just stuck you on the JFK flight to SIN.
#9
Original Poster
Join Date: Aug 2011
Programs: Krisflyer
Posts: 7
To each your own.. take another airline then if you think SQ cancelled because of 'poor results'. SQ has consistently made profits wherever it goes and it has NEVER cancelled a flight due to low yields. If SQ wants to cut costs, they could have just stuck you on the JFK flight to SIN.
May I also know how do you know that management will never implement new policies?
I was simply inquiring here because it had never happened to me and I was curious because the flight was nearly empty.
And yes, they could have let me fly on the JFK flight. But that didn't happen.
Have I offended someone here?
Thank you for your time. Bye.
#11
Join Date: Dec 2007
Programs: Enough to travel better
Posts: 2,020
#12
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Join Date: Sep 2010
Location: Auckland NZ
Programs: SQ TPPS, EK Gold, IHG RA, Marriott Gold Hyatt Diamond, HHonors Gold, UA Premier Gold, TG Silver
Posts: 1,092
Oh, may I know how do you know that "it has NEVER cancelled a flight . . ."?
May I also know how do you know that management will never implement new policies?
I was simply inquiring here because it had never happened to me and I was curious because the flight was nearly empty.
And yes, they could have let me fly on the JFK flight. But that didn't happen.
Have I offended someone here?
Thank you for your time. Bye.
May I also know how do you know that management will never implement new policies?
I was simply inquiring here because it had never happened to me and I was curious because the flight was nearly empty.
And yes, they could have let me fly on the JFK flight. But that didn't happen.
Have I offended someone here?
Thank you for your time. Bye.
#13
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Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Oh, may I know how do you know that "it has NEVER cancelled a flight . . ."?
May I also know how do you know that management will never implement new policies?
I was simply inquiring here because it had never happened to me and I was curious because the flight was nearly empty.
And yes, they could have let me fly on the JFK flight. But that didn't happen.
Have I offended someone here?
Thank you for your time. Bye.
May I also know how do you know that management will never implement new policies?
I was simply inquiring here because it had never happened to me and I was curious because the flight was nearly empty.
And yes, they could have let me fly on the JFK flight. But that didn't happen.
Have I offended someone here?
Thank you for your time. Bye.
Well, you might as well disappear after that little outburst.
#14
Original Poster
Join Date: Aug 2011
Programs: Krisflyer
Posts: 7
Thanks for the slap on my left cheek. Here is my right cheek.
May god bless you.