The Economy - Extend Everyone's Status through 2009?
Dec 18, 2008, 2:40 pm
#1
Original Poster
Join Date: Aug 2007
Programs: LT Marriott Titanium, AA Plat
Posts: 5
The Economy - Extend Everyone's Status through 2009?
Interesting idea - received the following email from the CEO of Lowes Hotels today thanking me for my business for this year, and as a "gift," he is extending my frequent stay status through the end of 2009 (no need to re-qualify for next year). What a wonderful idea - has anyone heard Starwood offering such a program in the past? Would be a great time for them to offer this. I know that my travel will be greatly curtailed next year, and making Platinum is going to be a challenge (I perfer Starwood over Loews anytime!).
______________________________________
Subject: Our Gift To You
FIRST AND FOREMOST, LET ME TAKE THIS OPPORTUNITY to sincerely thank you for your loyalty to Loews Hotels, especially during these challenging economic times. While we are always mindful of our commitment to provide you with the best experience possible, we understand that in today’s climate, it is more important than ever before.
Therefore, to say thank you to you, our most loyal guests, we will be extending your current YouFirst status through December 31, 2009, with the hope that the coming year allows us all to rest a little easier and travel a lot more.
We truly believe that “Value is the New Luxury,” so much so that we’ve made it the cornerstone of our brand messaging for 2009. It also represents our pledge to continue to provide you with the brand of hospitality you have come to value from Loews Hotels, whatever the future brings.
On behalf of all of us, we wish you peace, health, happiness and the time and space to enjoy it. We look forward to welcoming you back for many years to come.
Sincerely,
Jonathan Tisch
Chairman & CEO
______________________________________
Subject: Our Gift To You
FIRST AND FOREMOST, LET ME TAKE THIS OPPORTUNITY to sincerely thank you for your loyalty to Loews Hotels, especially during these challenging economic times. While we are always mindful of our commitment to provide you with the best experience possible, we understand that in today’s climate, it is more important than ever before.
Therefore, to say thank you to you, our most loyal guests, we will be extending your current YouFirst status through December 31, 2009, with the hope that the coming year allows us all to rest a little easier and travel a lot more.
We truly believe that “Value is the New Luxury,” so much so that we’ve made it the cornerstone of our brand messaging for 2009. It also represents our pledge to continue to provide you with the brand of hospitality you have come to value from Loews Hotels, whatever the future brings.
On behalf of all of us, we wish you peace, health, happiness and the time and space to enjoy it. We look forward to welcoming you back for many years to come.
Sincerely,
Jonathan Tisch
Chairman & CEO
Dec 18, 2008, 2:44 pm
#2
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
If this is a poll...I vote no. Main reason: competition for upgrades already too great and Starwood has already adjusted for the economy by extending so many double stay promotions.
Adjusted to add: Welcome to Flyertalk!
Adjusted to add: Welcome to Flyertalk!
Dec 18, 2008, 2:54 pm
#4
FlyerTalk Evangelist
Join Date: Oct 2005
Location: Los Angeles & Orange County, CA
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Posts: 23,822
No need to extend Elite status...
just lower some of your hotel categories
just lower some of your hotel categories
Dec 18, 2008, 3:23 pm
#5
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,766
No. Starwood is much more prestigious. It will just make platinum even better! Less people.
Dec 18, 2008, 3:38 pm
#6
FlyerTalk Evangelist
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Location: Sacramento
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Dec 18, 2008, 5:07 pm
#7
Join Date: Mar 2008
Location: Toronto, Canada
Programs: Aeroplan, Bonvoy, Alaska, Avios
Posts: 1,290
The economy gets worse by the day, so it's a race to the bottom right now to keep/get business. My wife got a 0% finance on her car while other carmakers were 6%, 7%, 8%. They didn't make a sale because they were not working hard enough.
Dec 18, 2008, 5:33 pm
#8
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Location: Point Place, Wisconsin
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What would have been the price of all competitors if you had paid in cash with a negotiated discount ?
It is like asking how long a piece of string is ?
But back to the topic: I vote NO for extension of status just because the economy is bad.
Hotel prices will fall overall so that is the appropriate weapon to compete.
Dec 18, 2008, 5:47 pm
#9
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Hard to say if you really got a good deal with 0% ?
What would have been the price of all competitors if you had paid in cash with a negotiated discount ?
It is like asking how long a piece of string is ?
But back to the topic: I vote NO for extension of status just because the economy is bad.
Hotel prices will fall overall so that is the appropriate weapon to compete.
What would have been the price of all competitors if you had paid in cash with a negotiated discount ?
It is like asking how long a piece of string is ?
But back to the topic: I vote NO for extension of status just because the economy is bad.
Hotel prices will fall overall so that is the appropriate weapon to compete.
Dec 18, 2008, 5:48 pm
#10
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,600
Interesting thread.. wasnt something like this done after 9/11?
Dec 18, 2008, 5:51 pm
#11
Join Date: Apr 2002
Location: Home
Posts: 1,910
If *wood really wants to keep us happy they would, as others have pointed out, lower room rates, upgrade plat amenities (breakfast) and lower redemption rates.
Maybe the prices at hotels will fall back so once again we can use 5,000 points a night at the St. Regis NY
.
Maybe the prices at hotels will fall back so once again we can use 5,000 points a night at the St. Regis NY
.
Dec 18, 2008, 6:58 pm
#12
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
I agree and upsetting the people who are still staying is the last thing you would want to do. I am waiting for everyone to finally add some benefits to the elite levels that are useful.
Dec 18, 2008, 7:16 pm
#13
Join Date: Jun 2007
Location: Wherever the airlines take me!
Programs: DL DM, SPG Plat, DL 0.8MM
Posts: 212
Vehemently Opposed!!
With all due respect, this is a horrible idea.
I don't care how bad things get - I won't be calling all of my best clients from the last year and saying:
"I understand the economy is tough - I tell you guys what, don't worry about paying me for anything in 2009!! I'll just bust A** for you this year and maybe in the future, things will turn around and you'll pay me for my efforts?? ...I gotta eat guys... Seriously..."
Starwood giving status without stays??? William - if you're reading this - please lurk elsewhere!!
I don't care how bad things get - I won't be calling all of my best clients from the last year and saying:
"I understand the economy is tough - I tell you guys what, don't worry about paying me for anything in 2009!! I'll just bust A** for you this year and maybe in the future, things will turn around and you'll pay me for my efforts?? ...I gotta eat guys... Seriously..."
Starwood giving status without stays??? William - if you're reading this - please lurk elsewhere!!
Dec 18, 2008, 8:58 pm
#14
Join Date: Jul 2000
Location: Manhattan NV
Programs: Hilton LTD, Hyatt Glob, Marriott LTTE, AA LTP, Avis PC, National EE, Seabourn DE
Posts: 3,027
No worries....everyone (USA only) is plat after January 20.
Dec 18, 2008, 9:33 pm
#15
FlyerTalk Evangelist
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What is it about America and the psychology of the recession? Is it because of all the gloom and doom media reports? In my world travels away from America, I still see pretty well occupied hotels and restaurants. But when I recently visited LA I was shocked at how so many people are afraid to spend or be seen spending. Mind you Beverly Hills was still busy.
I hope that Starwood marketing looks at the real global numbers and thinks before they do something ridiculous like give away free status or dilute in any way this great program. If anything, I would prefer they make it harder to reach Platinum.
I hope that Starwood marketing looks at the real global numbers and thinks before they do something ridiculous like give away free status or dilute in any way this great program. If anything, I would prefer they make it harder to reach Platinum.