Online seat select available for Int flights
Sep 10, 2008, 8:13 pm
#1
Original Poster
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Online seat select available for Int flights
Thanks for Kiwi Flyer who brought this to my attention in his latest trip report.
The NZ website now allows online seat select for international flights. I'm not sure if it is for all international or just Tasman and Pacific flights only. It worked for my AKL-BNE flight on the Boeing 777 and retained my original seat selection made via Air NZ contact centre.
Down the bottom of the NZ homepage where the "Manage My Domestic Bookings" box used to be is where you will find this new tool. It now just says "Manage My Bookings".
The NZ website now allows online seat select for international flights. I'm not sure if it is for all international or just Tasman and Pacific flights only. It worked for my AKL-BNE flight on the Boeing 777 and retained my original seat selection made via Air NZ contact centre.
Down the bottom of the NZ homepage where the "Manage My Domestic Bookings" box used to be is where you will find this new tool. It now just says "Manage My Bookings".
Sep 10, 2008, 9:16 pm
#2
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Thanks NZ_Flyer. I got called away before I could post it here. For those interested, here is my trip report.
Sep 10, 2008, 10:05 pm
#4
Original Poster
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Funny how there is no marketing about this feature that I can find as yet. Considering online seat select for international flights was part of NZ's "Changing the Way You Fly" campaign, I would have thought that a notice down the Current Highlights section would have been made to notify people of the new feature at a minimum...followed by an email (which will probably be sent out in the next few days).
Or do others think that they might wait until a few of the other changes are implemented before making an announcement?
Or do others think that they might wait until a few of the other changes are implemented before making an announcement?
Sep 10, 2008, 11:59 pm
#5
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,414
They have updated the info on this page.
http://www.airnewzealand.co.nz/manag...at_request.htm
Online Seat Request
Prefer the easy access of an aisle seat or like gazing out of the window?
You can now request your own seat(s) for all domestic and international flights with Air New Zealand, at no extra charge.
We know that being able to request your own seat is an important part of booking a flight. Whether you're making a new booking, or would like to request a seat for a booking previously made, you can now do it online, before you leave home.
You choose where you want to sit.
Domestic travel
Save time at the airport by requesting your seat when you check-in online for your flight. If seat request is available for your flights a 'seat request and check-in' button will be displayed at the end of the booking process. Alternatively, you can retrieve your booking at a later date
International travel
We're making a huge range of improvements to change the way you fly with us. One of those is offering seat requests online for all international journeys.
You can request the seat that best meets your needs when you complete your booking online or if you booked through one of our Holiday stores.
Be sure to get in early for the best seats by selecting Seat Request from our home page or the booking confirmation page.
Online Seat Request
Prefer the easy access of an aisle seat or like gazing out of the window?
You can now request your own seat(s) for all domestic and international flights with Air New Zealand, at no extra charge.
We know that being able to request your own seat is an important part of booking a flight. Whether you're making a new booking, or would like to request a seat for a booking previously made, you can now do it online, before you leave home.
You choose where you want to sit.
Domestic travel
Save time at the airport by requesting your seat when you check-in online for your flight. If seat request is available for your flights a 'seat request and check-in' button will be displayed at the end of the booking process. Alternatively, you can retrieve your booking at a later date
International travel
We're making a huge range of improvements to change the way you fly with us. One of those is offering seat requests online for all international journeys.
You can request the seat that best meets your needs when you complete your booking online or if you booked through one of our Holiday stores.
Be sure to get in early for the best seats by selecting Seat Request from our home page or the booking confirmation page.
Sep 11, 2008, 12:24 am
#6
Join Date: Aug 2005
Location: WLG, New Zealand
Programs: UA LTG QF LTG/P1 NZ*E
Posts: 1,890
Discovered just now that it it works for code share flights as well. Reserved some seats on some UA ticketed flights for March and April next year
Possibly related but a few days ago a UA agent advised me that they could no longer make these requests (perhaps these events are related)
Jeff
Possibly related but a few days ago a UA agent advised me that they could no longer make these requests (perhaps these events are related)
Jeff
Sep 11, 2008, 5:09 am
#7
Join Date: Oct 2005
Location: wellington
Programs: NZ*E,SQ ,QF IC AMB Plat, hltn gold
Posts: 215
Thanks for Kiwi Flyer who brought this to my attention in his latest trip report.
The NZ website now allows online seat select for international flights. I'm not sure if it is for all international or just Tasman and Pacific flights only. It worked for my AKL-BNE flight on the Boeing 777 and retained my original seat selection made via Air NZ contact centre.
Down the bottom of the NZ homepage where the "Manage My Domestic Bookings" box used to be is where you will find this new tool. It now just says "Manage My Bookings".
The NZ website now allows online seat select for international flights. I'm not sure if it is for all international or just Tasman and Pacific flights only. It worked for my AKL-BNE flight on the Boeing 777 and retained my original seat selection made via Air NZ contact centre.
Down the bottom of the NZ homepage where the "Manage My Domestic Bookings" box used to be is where you will find this new tool. It now just says "Manage My Bookings".
Sep 11, 2008, 1:58 pm
#9
Join Date: Nov 2006
Location: MSP, WLG, or the forward most A seat in Y I can get
Programs: UA Plat (and all the derivatives on cars and hotels that implies)
Posts: 491
I will add that the NZ international seat selection works for itineraries in progress. I just moved myself from 33C to 34D trying to keep that oh so desirable empty middle on next Monday's SFO - AKL.
Sep 11, 2008, 9:43 pm
#14
Join Date: Feb 2005
Location: Wellington, New Zealand
Programs: NZ*G; QF; HHonors; Hertz PC
Posts: 27
Been away from FT for a while - too many children!
I just stumbled across this yesterday for WLG-BNE-WLG next month in Y for a beach holiday on the Sunshine Coast with the family - got row 5 (2nd row on A320 in Y) - it says the pitch is now 35". I'm guessing that might mean the aircraft has already been refurbished - Space+ with seat-back AVOD? I hope so as it'll keep our two wee girls amused for some of the flight!
ANZ certainly didn't prompt me with seating preferences/availability when I booked online a couple of weeks ago.
I just stumbled across this yesterday for WLG-BNE-WLG next month in Y for a beach holiday on the Sunshine Coast with the family - got row 5 (2nd row on A320 in Y) - it says the pitch is now 35". I'm guessing that might mean the aircraft has already been refurbished - Space+ with seat-back AVOD? I hope so as it'll keep our two wee girls amused for some of the flight!
ANZ certainly didn't prompt me with seating preferences/availability when I booked online a couple of weeks ago.