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Singapore JFK-FRA-SIN-HKG-SFO First Class with pics

Singapore JFK-FRA-SIN-HKG-SFO First Class with pics

Old Jul 11, 2008, 11:12 pm
  #1  
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Singapore JFK-FRA-SIN-HKG-SFO First Class with pics

JFK-Frankfurt
Singapore Airlines SQ 25 First Class
747-400
9:05P-11:15A+1


I had never flown SQ before, let alone an SQ RTW. After learning from FT about the great all SQ-metal FEZSQ fare of $6,700 (currently $7,100 including all taxes and surcharges), I decided to take my Dad on a 5 day RTW for his 80th birthday.

I arrived from SFO (my VX trip report at http://flyertalk.com/forum/showthread.php?t=843728) and met him at the VS Clubhouse just after 4PM, some 5 hours before departure and before the SQ counter opens. Wow, what a treat the JFK Clubhouse is! Conveniently and conspicuously located before security on the check-in level, with a great open and spacious feel. Thanks to FTers, we identified ourselves as SQ First and were welcomed in... "oh, your dad is here already and having a martini"... as the Clubhouse staff already had the SQ F manifest. ^



We enjoyed four hours there catching up, drinking and eating a pre-departure snack, all the time served by a terrific Clubhouse staff, but most notably the outgoing, hard-working and over-the-top accommodating Nikki. ^







SQ check-in was easy and pleasant...



... BUT, the abysmal boarding experience was not the best first front line impression... "third world" like gate A6, an abundance of summer gate lice and a ridiculous priority boarding call for "families with small children, elderly and anyone needing special assistance as well as our First Class and Business Class passengers, Silver Kris and PPS members". Well that only covers half the freakin' plane! Hey let's have a scrum and then just use one door, the mid cabin door, to board.





As we finally made our way on board, our wonderful SQ experience began. As soon as he saw our F BPs, an FA at the door greeted us by name and took our bags leading us to the F cabin, and to our seats.



Sure the seats are old, the decor dated, boring and monochromatic brown, and there seems to be a lingering "smoke" smell from the days when smoking was allowed (kind of like a hotel room that was at one time a smoking room that never can shed the odor), but that was quickly forgotten as the pampering and libations began... personal welcomes, jacket hanging, luggage stowing, magazines, newspapers, Dom, PJs, amenity kit, more Dom, socks, eyeshades, Bose headsets and more Dom.



Now I know why the new F seats are 35" inches. When the crew learned that we were father-son on a RTW, it was pretty much 7 hours of personal attention despite a nearly full (11/12) cabin.



After a relatively short taxi and take-off wait (only #5 in queue) we were off. Hot towels and drink orders... Singapore Sling for me, wine (the Cos) for Dad.



For the second round, I switched to champagne... choice of Dom or Krug, I opted for Krug, Krug and more Krug.



Familiarized myself and played with the IFE... not the latest, greatest or most user-friendly, but with all the distractions of my first SQ flight, traveling with someone and the fact that I had just been spoiled by Red, I hardly used it at all. Perhaps on the longer flights, it might be more of an issue.

Then our two hour marathon dinner service began. Dinner menu selections taken. I had pre-ordered the Lobster Thermidor thru the SFO ticket office, so the choices were pretty easy.

Who knew that setting the table in flight could be so elegant? The sturdy wooden table slides out from the cabinet at the front of the suite. Each item carefully and precisely placed on the table.





Warm bread & roll offering... no, that ramekin of butter is not a soup bowl, just playing with my camera.



Started with the caviar. Unlike LH, no cart and the option to size your own portion but the sizing and condiments were just fine... although I might have opted for something other than melba toast. More Krug? why thank you.



Next up, the tasty Seafood gumbo Creole soup. The bowl really was full when served but I forgot to take the picture before starting.



Then the Caesar, not quite as fabulous as the one in the Clubhouse, but very good.



OMG... the Lobster Thermidor was to die for. Add in more Krug and it was heaven.





And finally, the excellent New York Cheesecake with bitter chocolate ice cream and cherry salad. OMG2...



Now at some point during dinner, perhaps around the 5th or 6th glass of Krug, the "Chief Stewardess" stopped by to become our new best friend. Lots of photo ops, phone number, email address and offers to be our tour guide in Singapore. "I'll be in San Francisco next month". Uh-oh! Like, I'm going to tell my wife about this... my new BFF and own Singapore Girl.

And since she told me that she had "personally picked up the Cheesecake today at the Carnegie Deli", I felt obligated to finish it. I know, its a tough life but someone has to do it. Feeling completely stuffed, I called "no mas" after the cheesecake and declined the cheese and port, or fruit. There's always tomorrow, a 12 hour 77W and the New First Class to SIN.

A short nap and juice and fruit for breakfast and we were in Frankfurt... some 35 minutes early. Unfortunately, we were banished to the penalty box... captain blamed it on the weather (mostly sunny ) and LH occupying our gate.

Personal good-byes and thank you for flying SQ from all 4 FAs who worked the F cabin, and hugs and kisses from the Girls for Dad... no pics of that though. One of the FAs carried Dad's carry on down the stairs for him and we boarded the bus for the short ride to the terminal. At least it wasn't CDG where the bus drivers must surely be paid by the km.

After all the hype and anticipation, I had wondered whether it could possibly be that good. And it was indeed. Even with the dated hard product, the soft product is simply amazing... probably the best single in flight experience and in flight crew I've ever encountered. There is just a style, a grace and a feeling that the SQ "Girls and Boys" truly love what they do.


Last edited by SFO777; Jul 21, 2008 at 6:54 pm
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Old Jul 11, 2008, 11:13 pm
  #2  
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Zurich-Singapore
Singapore Airlines SQ 341 First Class
777-300ER
10:05P-4:10P+1


Wow, where do I start on this one?
In summary... the best flight I have ever experienced, period!

I selected this flight because I wanted to fly the 77W and "The New First Class", and the FRA-SIN 77W was sold out in A. After a 4 hour DB ride from Frankfurt..."Thank you for traveling DB"



...our driver met us and gave us an hour and a half private car tour of Zurich before dropping us off at the airport at 6PM.

After check in and passport control, I opted for the SWISS Lounges since it was the closest. Tried to talk us into the HON lounge but the ornery LX dragon-lady was not buying it especially since LX had a ZRH-SIN flight leaving 40 minutes later than ours, so we headed left into a virtually empty Senator Lounge. I showered upstairs in the HON and noticed no discernable difference between the two including the food offerings which looked pretty lame.

Departure was from the new mid-field terminal and in stark contrast to the chaotic boarding at JFK, classes were separated at the gate and First and Business were priority boarded. Double jetways were in operation with a separate jetway for the 8 First Class pax. As we walked toward the door, one of the 3 First Class FAs came up the jetway to meet us and help with our carry-ons.

Great first impression on stepping on board the 77W with an elegant entry and galley area. The new First Class suites are incredibly spacious...35" seats, front of suite console which included a 24" LCD TV, counter top, another seat level counter with space to stow both carry-on and brief case. We had the middle two which are great for a twosome. If I were traveling solo, I would opt for one of the four window seats.



3 fabulous and friendly FAs for 8 F pax, 2 Boys and 1 VERY attractive Singapore Girl. Each stopped by to personally introduce themselves and each and every time they spoke to us they prefaced it with "Mr. SFO, ..."

Did I mention our Singapore Girl?



After take-off, a couple glasses of Krug while playing with the cool IFE, way better than the old IFE (744s) and on a par with VX Red but with much better video. Hand controls sometimes have a mind of their own, or maybe I'm just a little impatient. Anyway, big screen and some nice features with lots of cool choices...







The near two hour dinner was absolutely amazing... not just a great in flight meal, but a great meal period.

Service settings were completely different than on the 744, a sophisticated and more contemporary style...





I opted to go all Georges Blanc, as this Michelin 3-star chef was featured x-ZRH.

Crabmeat with candied tomatoes and avocados, ginger and corriander sauce...



Mushroom soup with spices... best I've ever tasted.



Baby mixed lettuces with shaved palm heart and truffles... yummy



Did I mention our Singapore Girl Adeline?





Not on the menu itself, but a surprise from Georges tonight, Insalata Caprese in a bowl.



Pan seared beef filet served with green peppercorn sauce, sauteed wild mushrooms and baby spinach. Melt in your mouth, could have been a tad rarer but I'm not going to quibble.



Nut biscuit savarin with praline cream, absolutely to die for!



Selection of fine cheeses and garnishes... offered on a tray with a name flag placed in each cheese, of course we're SQ.



After the Krug, I opted for the delicious 2006 Beaune du Chateau Premier Cru for my first three courses, then the excellent 1999 Chateau Leoville Polferre Saint-Julien, and finally Dow's 20 Year Tawny.



Off to the lav to change for bed (while they convert my seat to a bed) and 3 preventative Tylenol. And wow, not just any old lav. The F lavs on the LH 340s are nice and big, but the SQ 77W F lavs are lots of mirror with wood, chrome and polished brass. Actually it looks like gold but even SQ wouldn't do that. Would they?







Slept like a baby for 5 hours in a most comfortable 6.5' long bed.



Worked a little in bed as I sipped on a couple of glasses of freshly squeezed OJ. Then, since the seat belt sign was on for some turbulence, the crew served us "breakfast in bed".



Nice fresh fruit plate...



And the delicious Pork congee, Singapore style sliced pork and meatballs in rice porridge with deep fred Chinese cruellers.



Some daytime pics of the cabin just prior to landing, including hard-working Adeline, our SG.





Prior to landing, the FAs all stopped by to say good-bye and thank us for flying SQ. Thank us? Thank you for giving us a memorable 12 hour flight. And as I mentioned earlier, the best flight I've ever had the pleasure to experience.

Upon arrival, we disembarked thru the F jetway where a lovely JetQuay Girl (not to be confused with our lovely Singapore Girl) was waiting for us and sped us thru the terminal on a red JetQuay golf cart.

I had read about this service in a nearby thread and thought it would be good with my dad, since the walks thru the terminals are at times tiring for him, not to mention slow.

Our JG stopped so I could use the ATM and we arrived at the JetQuay/CIP terminal some 5 minutes after pick up, all without leaving the AC of the main terminals. Four JetQuay employees met us, walked inside their terminal to clear C&I (20 seconds), loaded our bags in the limo (at the curb right outside) and gave me a tour of their facility, which included plush lounge areas, conference rooms, gym and spa center, kitchen and bars.









All this for S$107 total for both of us! Forget the SQ FCL, we booked JetQuay for our return tomorrow... they have their own security station and passport control, and will beep-beep us right to the gate.

Last edited by SFO777; Jul 21, 2008 at 7:13 pm
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Old Jul 11, 2008, 11:14 pm
  #3  
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Singapore-Hong Kong
Changi JetQuay and
Singapore Airlines SQ 862 First Class
777-300ER
11:00A-2:45P


After our great experience yesterday with Changi JetQuay on arrival yesterday, the departure experience was even better. After a short 20 minute ride from the MO, our limo driver pulls up to a tree-lined, very secured entrance to the CIT terminal just at the end of T2.

Talk about security... a raised steel car barrier lowers for our arrival and then quickly rises back after we pass thru. No paparazzi will be getting close to us today! A couple of graceful turns around more leafy greens and we pull up to the front door...





... where another even more lovely JetQuay Girl is waiting our arrival. She takes our bags and escorts us thru the lobby...



... and no more than 100 feet from the front door into the JetQuay Lounge where three more JetQuay Girls greet us. I could so seriously get used to this.



We surrender our passports at the front counter and are then escorted to one of dozens of comfortable seating areas. We are the only two people here this morning, unlike on our arrival yesterday when the place was pretty busy.







One of the JetQuay Girls brings us OJ and coffee. Ten minutes later, another JetQuay Girl returns our passports (stamped "Departed", by the in house C&I staff ) together with our burgundy FC SQ BPs. She asks if I'd like a tour of the facility which includes a business center, at least 30 computer stations with open internet access, showers, conference rooms, and 4 nap rooms.

50 minutes before departure, our JetQuay Girl comes for us, with a JetQuay Boy to handle our carry-ons. We ride the elevator up one floor to the terminal level where we board our electric cart for our trip to T3, about 2 miles but no more than 7-8 minutes away.

We stop along the way for a photo op and some shopping. I told you she was lovely.





No way I'm showing that last pic to Mrs. SFO.

We then proceed to T3 and gate B4, where we say our good-byes and enter B1-B4 security. She stays at the entrance until we clear security and then waves good-bye.

All this for SGD 107 plus about SGD 50 in tips! This has to be one of the great travel bargains of all time.

As for our flight, ho-hum, it was another fabulous SQ experience. SQ treats this 3.5 hour 77W flight the same as a 12 hour flight... Dom, Krug and a 5 course lunch menu. Man, I could get used to this! Only 6 (of 8) pax this leg with 3 full time FAs providing absolutely flawless service.

For some reason, I never tire of the Singapore Girls...





On a total unrelated subject of course, what's with all the breast enhancement ads in the Straits Times?

Anyway, back to reality... today, I again opted for the eastern menu and the celebrity chef's recommendations from Singapore's Sam Leong.

Appetizer sampler menu supposedly including abalone with avocado, curried chicken salad, beef fillet in BBQ sauce and mushroom tofu soya crumbs... although I couldn't find any chicken salad or BBQ sauce... perhaps it was the Krug?



Double-boiled pork soup with wild mushrooms, long cabbage and conpoy. Not to my palate, but at least I'm venturing out...



Radicchio with baby spinach and Singapore dressing infused in shallot oil with sambal, lime and honey... yum-yum...



Steamed Chilean bass in ginger sauce, broccoli with conpoy and steamed rice with fried shiitake. This was pretty tasty.



For desert, back to the west for a yummy warm apple and pecan pie with ice cream and vanilla sauce.



And of course, throughout the flight I continued to feed my liver with Krug and the Beaune Du Chateau Premier Cru 2006 Bouchard & Fils.

The only negative was our end of the terminal HKG arrival gate and the long trek to C&I. Oh, do I miss SIN and JetQuay. Although we had a Peninsula greeter who tried to jump the C&I queue for us, a People's Republic gestapo agent intervened, chastised her, recorded her ID #, blocked us for entering the queue and let 40 or 50 C&I lice go before us to prove a point that no one is special, especially filthy Americans. Yeah, bite me!

We had the last laugh as we hopped into our air conditioned RR a few minutes later for the ride to the Pen!

Last edited by SFO777; Jul 21, 2008 at 7:20 pm
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Old Jul 11, 2008, 11:14 pm
  #4  
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Hong Kong-San Francisco
Singapore Airlines SQ 2 First Class
747-400
10:45P-8:15P
(I love arriving before we depart!)


After a wonderful 4 hour private car tour with our excellent Pen-arranged driver Sam (PM me and I'll share his contact info) and a late afternoon nap, we board our comfy Rolls for the 30 minute ride to the airport.

By now 5 days of travel are beginning to take their toll on the big guy as we need more frequent rests in between walking. We rest for 5 minutes near the F aisle of T1 and proceed to check in. Another rest between check-in and passport control and security, all virtually empty at 7PM today. The good news is that the SKL is the first lounge we encounter, conveniently located near the bottom of the escalator from the departure level to the gate level, and only 1 gate from our departure gate 16. The bad news is that the VS Clubhouse is located near Gate 40. I decided that its not a trek we're making today.

The other bad news is that, as other FTers have commented, the lounge is a dump. The bar/food selections are serve yourself and pretty lame. And this is in the First Class side. For an airline whose in flight service is so incredibly good to have all the subpar ground facilities we encountered is surprising.





After a drink and some peanuts in this depressing lounge with the even more depressing anti-American CNN International on the lone TV (which channel you can't change, "we like to have it on CNN", OK, can I change the volume? "certainly, what would you like?" how about mute?, "no problem sir"), I get antsy and long for the Clubhouse.

Bring dad another drink, tell him not to worry if I'm gone for half an hour, and I set out in search of Gate 40 and the promised land.

After a stop for some Beijing 2008 souvenirs (only US$39 for two caps and a T-shirt!! Apparently these Games will not be making any money) I try to find the train to the outer gates.

After three long down escalators (actually it was 5 but the first two were an error as I stupidly assumed that nearly side by side down escalators go to the same place), I reach the train level. A quick ride in a utilitarian interior with only two seats in an entire car. Yup, wise decision to leave Dad behind.

Three more up escalators and I'm at the Gate Level. The lounges are another level up and, even without any signage, I can spot the outside terrace of the Clubhouse and I know its going to be great! Another escalator and a long and winding trek to the entrance and I'm home. I present my SQ First BP and the friendly Clubhouse dragon invites me to enjoy my stay. I soak it all in and tour the entire lounge, where in 30 seconds, three friendly Clubhousers ask if I would like something to drink. I snap a few pics and settle down to enjoy a G&T and order the Seared Ahi. Is there anything that Branson doesn't get right?











Time to go back to the depressing SKL. Wound up walking (at least they have periodic people movers) the nearly two miles as, unless they were in Chinese, I couldn't see any signs for the train. The signs for Gate 1-39 pointed to a long walk.

Back at the SKL, Dad had made himself another drink and was only slightly worried at my 45 minutes absence. There are now 12 people in the lounge included 2 rug-rats... not sure what's up here considering there are only 8 F pax on our flight and I thought we were the last flight out... OK, maybe *A.

We decide to leave early so as to get out of the SKL and on to the plane ASAP. Short walk and a mover and we're at the gate, where a helpful agent spots our FBPs and shepherds us through the J gate lice to board us before the general call.

On board, the wonderful SQ experience begins again. Unfortunately its not a 77W, and I am now so spoiled. But the inflight service is consistently exceptional including the personal attention from another lovely Singapore Girl.



While at the gate and during boarding, the cabin was frigid as the AC was cranked max and visibly seeping out of every orifice in the cabin. It was pretty cool to see but not something I'd ever want to see in the air.



I also have a 13 second clip that really captures the odd sensation... if anyone knows a better way to post this, please PM me...

http://www.flickr.com/photos/28148203@N08/2675066625/

Again opted for the eastern menu tonight featuring a medley of small cold and hot dishes, most of which were very good (except for the pork and dry duck gizzard clear soup, which just sounded wrong to me, but which our SG insisted was excellent... I am so gullible at times), especially when washed down with Krug.

Cold Xiao Chi
Abalone with "kong choi" salad
Chicken with roasted sesame salad
Black Berkshire pork in garlic sauce
Fried Beancurd with crabmeat



Cuisine From the Wok
Stir Fried Lobster XO sauce
Chicken with pine nuts and vegetable
Stir fried beef with garlic and chili
Kal lan with Black mushroom



Chilled red bean pudding with coconut ice cream and raspberry sauce... the coconut ice cream was amazing, red bean pudding not to my liking, but I wasn't really hungry at that point. But those three KitKat bars later on were just what the doctor ordered.



Only about three hours of sleep tonight. After the wonderful bed on the 77W, I'm spoiled and just can get comfortable on the narrow 744 lie flat. Also didn't help that 1B began chatting with an FA outside the galley about her baby (yep, babe in arms) and woke me. Mercifully, we were in 4CD so we only heard the occasion cries, as the kid slept or was quiet most of the way.

Worked the last five hours of the flight organizing some 400 pics for my iWeb trip album... what great apple software! About two hours prior to landing had OJ and a delicious breakfast including the fresh fruit plate...



... and yummy waffles with blueberry compote, beef sausage and scrambled eggs



A beautifully smooth touchdown on 28L at 8:25P and I'm home after a great 5 day odyssey that my dad and I will remember forever. Thanks to all the wonderful people of Singapore Airlines for making this a memorable trip!

Last edited by SFO777; Jul 22, 2008 at 12:31 pm
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Old Jul 12, 2008, 1:33 am
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Great report and pics,can't wait for next segments.I've flown CX 1st before, I can't wait to fly SQ.I'm wondering why you didn't start with SQ in SFO?
Are you going to get any flights on the 380.Did you purchase trip on SQ website?
Hope the rest of your trip goes smoothly.
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Old Jul 12, 2008, 2:32 am
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"she had personally picked up the Cheesecake today at the Carnegie Deli"

^

Gotta love it.
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Old Jul 12, 2008, 9:37 am
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Originally Posted by akdude
I'm wondering why you didn't start with SQ in SFO?
Erm, I would guess because his dad lives in New York as it says he met him in the VS Clubhouse?

Also, if he started in SFO he would have to end the trip in JFK so what difference would it make?
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Old Jul 12, 2008, 10:14 am
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Looking forward to more! I have my first FC flt in Sept.
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Old Jul 12, 2008, 10:25 am
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What a great trip report-- great photos. But taking your 80 y/o father who has a cane on an RTW for his birthday present ?????
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Old Jul 12, 2008, 1:04 pm
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Originally Posted by Allusha
What a great trip report-- great photos. But taking your 80 y/o father who has a cane on an RTW for his birthday present ?????
Not to worry. On SQ the flight attendants practically carry you to your seat in First.
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Old Jul 12, 2008, 1:20 pm
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"Sure the seats are old, the decor dated, boring and monochromatic brown, and there seems to be a lingering "smoke" smell from the days when smoking was allowed (kind of like a hotel room that was at one time a smoking room that never can shed the odor), but that was quickly forgotten as the pampering and libations began... personal welcomes, jacket hanging, luggage stowing, magazines, newspapers, Dom, PJs, amenity kit, more Dom, socks, eyeshades, Bose headsets and more Dom."

BTW those are basically brand new seats(within the last year or so) smoking has never been a feature of these seats.
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Old Jul 12, 2008, 1:29 pm
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Originally Posted by dhammer53
"she had personally picked up the Cheesecake today at the Carnegie Deli"

^

Gotta love it.
nice report!
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Old Jul 12, 2008, 3:02 pm
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More of the same please! Mrs BiH and I are flying JFK-FRA in F on SQ in October and this really has whet the appetite.
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Old Jul 12, 2008, 4:32 pm
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Originally Posted by Allusha
What a great trip report-- great photos. But taking your 80 y/o father who has a cane on an RTW for his birthday present ?????
Must admit, I thought along similar lines-80!!
But (a BIG but) - more power to you and your dads elbow - life is for living and champers and Lobster thermidor at 35k feet in First with a fawning flight crew would work for me!!!

ps my mum is 70 and in shockingly poor health - she'll likely never travel on a plane again, so once again go for it, I would if mum was well enough
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Old Jul 12, 2008, 6:55 pm
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Originally Posted by yyz_atc_lj
"Sure the seats are old, the decor dated, boring and monochromatic brown, and there seems to be a lingering "smoke" smell from the days when smoking was allowed (kind of like a hotel room that was at one time a smoking room that never can shed the odor), but that was quickly forgotten as the pampering and libations began... personal welcomes, jacket hanging, luggage stowing, magazines, newspapers, Dom, PJs, amenity kit, more Dom, socks, eyeshades, Bose headsets and more Dom."

BTW those are basically brand new seats(within the last year or so) smoking has never been a feature of these seats.
JFK-FRA is still operated by the 744, so it's unlikely the seats were installed within the past year or so. Not sure about the smoking.
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