$1,200 per Night for a Hampton?
Jan 6, 2008, 8:38 pm
#1
Original Poster
Join Date: Feb 2007
Programs: AA EXP 2MM, Hilton Dia, SPG PT, National Exec Elite, MAR Silver, Ex UA 1K
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$1,200 per Night for a Hampton?
I booked the Hampton in Juarez Mexico for Jan. 7 for two nights. Got a rate of $99 per night. Went to electronically check in today and noticed the rate was $1,120.50 per night for a total with tax over $2,400 for two nights. Called the Diamond desk, was informed the rate was correct for a standard room. While I like earning HHpoints, this is slightly above company policy
After a long discussion, the D desk finally understood. Changed rate to $120.50, will argue when I get to the hotel.
It seemed that someone put in an extra digit. I thought everything was computerized and thus impossible to make an error. Anyone else seen anything like this?
After a long discussion, the D desk finally understood. Changed rate to $120.50, will argue when I get to the hotel.It seemed that someone put in an extra digit. I thought everything was computerized and thus impossible to make an error. Anyone else seen anything like this?
Jan 6, 2008, 8:45 pm
#2
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I booked the Hampton in Juarez Mexico for Jan. 7 for two nights. Got a rate of $99 per night. Went to electronically check in today and noticed the rate was $1,120.50 per night for a total with tax over $2,400 for two nights. Called the Diamond desk, was informed the rate was correct for a standard room. While I like earning HHpoints, this is slightly above company policy After a long discussion, the D desk finally understood. Changed rate to $120.50, will argue when I get to the hotel.
It seemed that someone put in an extra digit. I thought everything was computerized and thus impossible to make an error. Anyone else seen anything like this?
After a long discussion, the D desk finally understood. Changed rate to $120.50, will argue when I get to the hotel.It seemed that someone put in an extra digit. I thought everything was computerized and thus impossible to make an error. Anyone else seen anything like this?
Jan 6, 2008, 11:09 pm
#7
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Jan 6, 2008, 11:40 pm
#9
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Jan 7, 2008, 3:50 am
#11
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Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
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Computerization doesn't make errors "impossible." Human beings write the computer programs and human beings enter the data. Human beings still sometimes make mistakes in either process. @:-)
Of course, in this case it's actually a moot point, since the rate was apparently denominated in Mexican pesos anyhow. No mistake after all! Much ado about nothing!!!
