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Old Dec 12, 2006, 5:52 pm
  #1  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Exclamation Airmanager changing this week...

Just noticed this on my favorite tool:

Dear AirManager User! We improve the AirManager for you! Therefore it's not possible to log in from Dec 13th, 6pm until Dec 17th, 12pm. Benefits will be a better and easier user interface and a new design. After the update it might be possible that your booking statistics are not available anymore. We kindly ask you to download all your last year's booking data by Dec 7th, 2006. For this, please see tab "My Bookings". For more information please call Austrian Airlines Group +43 (0)5 1766 4455 Mon-Fri 08:00-18:00 (CET) or send an e-mail to [email protected]. Your AirManager Internet Team
PLease OS, don't simplify this great tool!!!!!!!!!!!!!!!!!

I remember participating in a survey that lead to the change of the guest OS booking tool that is not so friendly to use for a seasoned flight booker. Hope they don't screw things up.
oliver2002 is offline  
Old Dec 12, 2006, 6:04 pm
  #2  
 
Join Date: Jan 2005
Programs: LH FTL, BA Silver
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i can only second what oliver is saying.i love to use it and find my mileage runs.and compared to ta in germany it is cheaper,at least for most of my trips.just recently bought the us air u-class deal and got it 30 euro cheaper than what aeroplan,opodo or vorne-sitzen quoted.

cheers
E3A-Sentry is offline  
Old Dec 12, 2006, 6:17 pm
  #3  
 
Join Date: Dec 2004
Location: BRE
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Posts: 261
oh, oh, oliver2002~~your welcome warning is very late (but thx a lot), because i loved this tool any time (like austrian's~~always "charming + more helpfull").^
cheers jue
Eagle_Eye is offline  
Old Dec 13, 2006, 3:02 am
  #4  
 
Join Date: Jan 2004
Location: AMS,BRE,ABE
Programs: AY-G, TK*S, AB-S, EY, LH, DL, UA, BA, AA, all hotel programmes
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well, what they could improve would be going back and forth on the site.. it always needed 2 or 3 "back clicks" to get back to the last page... that was quite annoying.
Otherwise, only SMILING BOYS ideas underneath (which would actually also solve this going back and forward clicks issue), PLEASE!

Last edited by mith; Dec 13, 2006 at 1:18 pm
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Old Dec 13, 2006, 3:16 am
  #5  
 
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
- They should show more flights on one screen.
- They should show all available fares in the fare display.
- They should show the booking class next to a fare (avoids the mouse hovering).
- And I have the suspicion that they are the reason why my boarding passes always print M/M instead of SEN despite my SEN number being in the system. That should be fixed.

SmilingBoy.
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Old Dec 15, 2006, 4:33 am
  #6  
 
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
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And I can log on again and - disaster...

You can't even book multileg anymore!

Just regular one-way and returns...

Now that's a great improvement!

What a joke.

SmilingBoy.
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Old Dec 15, 2006, 8:01 am
  #7  
hch
 
Join Date: Jun 2006
Location: INN
Posts: 2,907
Originally Posted by SmilingBoy
And I can log on again and - disaster...

You can't even book multileg anymore!

Just regular one-way and returns...

Now that's a great improvement!

What a joke.

SmilingBoy.
It's even worse - I just tried to do a test booking and the option to select the ticketing data is gone.

p.s. it also seems the ~ 3k Euro Germany to Australia D fare is gone now, I would have loved to book that again for my second Australia trip in February next year..
hch is offline  
Old Dec 15, 2006, 9:25 am
  #8  
 
Join Date: May 2001
Location: Germany
Posts: 598
Originally Posted by hch
It's even worse - I just tried to do a test booking and the option to select the ticketing data is gone.

p.s. it also seems the ~ 3k Euro Germany to Australia D fare is gone now, I would have loved to book that again for my second Australia trip in February next year..
this fare can still be booked for 2.499 Euro plus tax at certain travel-agents
Meilensammler is offline  
Old Dec 16, 2006, 6:59 am
  #9  
 
Join Date: Sep 2005
Posts: 184
Airmanager is active BUT ...

Hello!

It's just another version of the aua.com public booking screen... and my BUTs are:

can not book anymore by fare (in eco to JFK the lowest fare is in W or S class ... but what if I want to pay that 80 to 100 euro more to get 100% milage credit in V class)

can't make multi leg reservation - what if I want to have stop-over in VIE on the way to my destination?

plus I was not able to assign seating after confirming my reservation ...


I do not think it is improvement of any sorts!!!

Airmanager looks more in-line with general - public - aua.com web site in terms of graphics, etc. BUT many so well liked by users functionalities have been taked away.

I guess I will switch to my travel agent ... for add'l 30euro .agent fee that could have stayed with AUA.

What are your opinions?

Brds,
LN
LukasNied is offline  
Old Dec 16, 2006, 8:32 am
  #10  
htb
 
Join Date: Aug 2005
Programs: UA*G(1K), PC Diamond Amb, Marriott Titanium, Accor Platinum
Posts: 4,667
Originally Posted by LukasNied
What are your opinions?
It's not Dec 17th, 12pm yet. Still time to pray for the best.

HTB.
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Old Dec 16, 2006, 1:33 pm
  #11  
 
Join Date: Jan 2004
Location: AMS,BRE,ABE
Programs: AY-G, TK*S, AB-S, EY, LH, DL, UA, BA, AA, all hotel programmes
Posts: 1,345
Originally Posted by htb
It's not Dec 17th, 12pm yet. Still time to pray for the best.

HTB.
better not only sit and prey... MAIL THEM, CALL THEM...
mith is offline  
Old Dec 16, 2006, 2:16 pm
  #12  
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
 
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
OS has managed to destroy a perfectly nice booking tool to nada. Sad...

HRGonline.de is pretty good in terms of chossing flights and booking classes. They also allow you to book tickets on unpublished fares accessible only to TAs via Amadeus.
oliver2002 is offline  
Old Dec 16, 2006, 2:50 pm
  #13  
 
Join Date: Dec 2004
Location: SZG
Posts: 3,936
Originally Posted by oliver2002
HRGonline.de is pretty good in terms of chossing flights and booking classes. They also allow you to book tickets on unpublished fares accessible only to TAs via Amadeus.
this link leasds to a tax consulting website... or did i miss something?!
sentom is offline  
Old Dec 17, 2006, 10:55 am
  #14  
szg
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: SZG, Austria
Programs: LH(OS) HON, IC RA
Posts: 33,194
Airmanager is now online ...
szg is offline  
Old Dec 17, 2006, 11:32 am
  #15  
 
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
Originally Posted by szg
Airmanager is now online ...
I still can't see any difference to two days ago.

SmilingBoy.
SmilingBoy is offline  


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