Expired Presidents Club Passes - wrote, got new ones!
Jan 28, 2005, 6:46 pm
#1
Original Poster
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
Expired Presidents Club Passes - wrote, got new ones!
So my GF was sitting on a few (4) expired CO Prez Club passes (the ones that were no longer accepted after 11/21/04). I decided to write to Continental and ask for replacements for her - after all, these passes had NO expiration date, and aside from signs at the Prez Clubs, holders of these passes were not notified that they were no longer accepted.
The Presidents Club people shot her down right away. She then e-mailed CO Cares with the same story, was asked to fax (and subsequently mail in) the certs she had, and was given 2 new ones! Instead of four expired certs she received two that have her name on them (looks like I won't be able to use one of them after all...), don't allow guests and are valid for a year. It would have been nice to get the same amount of certs as what she sent in, but I'm not complaining.
Moral of the story - If you're still holding on to any, you might get some 'replacement' ones - write CO Cares and give it a shot!
The Presidents Club people shot her down right away. She then e-mailed CO Cares with the same story, was asked to fax (and subsequently mail in) the certs she had, and was given 2 new ones! Instead of four expired certs she received two that have her name on them (looks like I won't be able to use one of them after all...), don't allow guests and are valid for a year. It would have been nice to get the same amount of certs as what she sent in, but I'm not complaining.
Moral of the story - If you're still holding on to any, you might get some 'replacement' ones - write CO Cares and give it a shot!
Jan 29, 2005, 6:25 pm
#2
Join Date: Mar 2004
Location: LAX
Programs: UA Gold, SPG Gold
Posts: 137
I just found people on ebay selling Prez Club passes with "No EXP DATE" It's too bad the buyers, and the many people bidding, don't know that the passes have in fact expired.
Jan 29, 2005, 6:41 pm
#3
Join Date: Jan 2001
Location: PVD
Posts: 269
I didn't know either
C'est la vie - was hanging on to a few from my Plat days - glad I know before I tried to use one
Last edited by AlecM; Jan 29, 2005 at 7:02 pm
Jan 31, 2005, 10:14 am
#4
Join Date: Dec 2002
Location: Houston, TX, United States
Programs: Former DL Plat - 1 MM, CO Infinite Plat, MRT PLT
Posts: 129
Wish I'd thought of that before I threw mine out.
Jan 31, 2005, 11:52 am
#5
Join Date: Jul 2003
Location: Hou, Tx
Posts: 314
I have a couple different Prz Club passes. Got them for qualifying elite status. How do I know which ones has expired?
Jan 31, 2005, 12:41 pm
#6
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,533
I've gotten my daughter the Presige Pack a couple of times (She's 13 now), and I used the PC certs in there (with her name), with no problem. The last time was 2 weeks ago in ATL.
Jan 31, 2005, 1:54 pm
#7
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,601
I have used expired Club Passes from the Prestige Packs numerous times.. and never had a problem.. They did check the name but never commented on the expiration...
Jan 31, 2005, 8:29 pm
#8
Original Poster
Join Date: Mar 2004
Location: SEA (previous locations: DTW, TLV, EWR, BOS)
Programs: AS: 75K; DL/NW: Plat; DL SC: Lifetime; Hyatt: Diamond; HH: Gold; SPG: Plat;
Posts: 3,383
Originally Posted by PrivatePilot
I have used expired Club Passes from the Prestige Packs numerous times.. and never had a problem.. They did check the name but never commented on the expiration...