I hate the new [spg.com] search results page
May 25, 2017, 6:24 pm
#1
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I hate the new [spg.com] search results page
The new page is difficult to read, and puts the most expensive rates first. Who could have possibly thought this was a good idea?
May 25, 2017, 6:45 pm
#2
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The results page I see has been the same for years. You can sort and change the way you view rates with a click or two.
Can you take a screen shot of what you're having issues with to ensure we're speaking of the same thing?
May 25, 2017, 7:24 pm
#3
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May 25, 2017, 7:38 pm
#4
Join Date: Mar 2003
Location: NYC/PSP
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Agreed. It's awful.
May 25, 2017, 7:45 pm
#5
Join Date: Feb 2016
Posts: 156
gotta "uncheck" the "View suites & premium room" bar to get it back to normal - ish
May 25, 2017, 7:56 pm
#6
Join Date: Aug 2011
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I agree...not a fan at all. Very odd layout.
May 25, 2017, 7:57 pm
#7
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Even after clicking that (which you have to do for every search, making it akin to a reprehensible opt-out program), the page is still very poorly organized and more difficult to get the same information that used to be right there.
May 25, 2017, 11:07 pm
#9
Join Date: Jan 2015
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A somewhat-related non sequitur, but I'm annoyed that Starwood did away with their comprehensive list of all properties on their master directory pages and have now lumped everything by country. I used to love being able to see all the properties by scrolling through the list, but this new layout is a total bane. At least the mobile sites haven't been altered but a big pity about the usability of their desktop site.
khabah
khabah
May 26, 2017, 6:36 am
#10
Join Date: Feb 2017
Location: NYC
Programs: B6 Mosaic, Marriott Platinum
Posts: 119
Throwing my 2 cents into the search tool bucket as well. I dislike how you cannot set parameters around distance - for example, if I'm looking for a hotel in Boston, I should be able to specify that I want to be within X miles. It grinds my gears that a hotel at the PVD airport shows up!
May 26, 2017, 7:27 am
#11
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What "new" results page are you talking about?
The results page I see has been the same for years. You can sort and change the way you view rates with a click or two.
Can you take a screen shot of what you're having issues with to ensure we're speaking of the same thing?
The results page I see has been the same for years. You can sort and change the way you view rates with a click or two.
Can you take a screen shot of what you're having issues with to ensure we're speaking of the same thing?
May 26, 2017, 8:05 am
#12
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I'm not a fan of the new layout either - it is not a concise display - but I recognize their (property + Starwood) interest in selling the best rooms, not just the base category rooms. It is a business strategy decision.
May 26, 2017, 8:06 am
#13
Join Date: Dec 2007
Location: Canada
Posts: 1,511
Agreed. I also hate the new page for searching locations for award nights. I really liked the old way it came up.........now it is pieces and I find it takes me longer.
May 26, 2017, 8:08 am
#14
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I'm annoyed they took away the option to search for a breakfast rate!
Surely, they must run these changes by a focus group before implementing them!!! Then again, maybe not.
Surely, they must run these changes by a focus group before implementing them!!! Then again, maybe not.
May 26, 2017, 8:20 am
#15
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Targeting the 1% of people who book suites and abandoning 99% of your customer base is not a good business decision. Imagine if airlines sold seats from the top buckets down.