Silver stay of execution at 540TPs
May 23, 2017, 1:07 pm
#1
Original Poster
Join Date: Sep 2007
Location: GLA... where else?!
Programs: BA VS
Posts: 474
Silver stay of execution at 540TPs
Hey all. I was surprised to get my silver renewal letter and card through today despite only managing 540TPs last year (end of BAEC year 08 April).
I am usually a skin-of-the teeth silver at 600-660 TPs so not high vale to BA. I do have two TATL J trips booked already this year (but TATL legs on AA) so maybe that is why I have been shown mercy.
Anyway, it was a nice surprise. Anyone else been shown such leniency recently?
I am usually a skin-of-the teeth silver at 600-660 TPs so not high vale to BA. I do have two TATL J trips booked already this year (but TATL legs on AA) so maybe that is why I have been shown mercy.
Anyway, it was a nice surprise. Anyone else been shown such leniency recently?
May 23, 2017, 1:14 pm
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,779
I've had a number of PMs recently suggesting that there is currently leniency around at the moment. It helps if you have been Silver / Gold for a while, but some people have been renewed with a lot less effort than your tally for the year. In a sense it is not new, there have been other cases like this over the last 2 years or so, but I wouldn't count on it for another year. Moreover they appear to get less generous if the numbers at a given BAEC level are over-healthy.
May 23, 2017, 1:21 pm
#4
Original Poster
Join Date: Sep 2007
Location: GLA... where else?!
Programs: BA VS
Posts: 474
Very kind of you, ericliv. I will be eternally grateful!
That's interesting cws. I certainly wouldn't count on it for another year but won't need to as I have >600TPs booked already for this year
That's interesting cws. I certainly wouldn't count on it for another year but won't need to as I have >600TPs booked already for this year
May 23, 2017, 3:11 pm
#5
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
I wonder if this points to a larger change coming to the thresholds needed to hit/retain status. Changes to renewal periods and/or points required could be detrimental if they were to change the rules mid-year.
Total speculation... but it isn't like BA to be good to people for no reason.
Total speculation... but it isn't like BA to be good to people for no reason.
May 23, 2017, 3:15 pm
#6
Join Date: Aug 2013
Posts: 8,767
If BA think that it'll make more money out of a customer by renewing their status even if they've missed the threshold, than by letting it lapse, then that's a good reason for BA to renew.
May 23, 2017, 3:25 pm
#7
FlyerTalk Evangelist
Join Date: Aug 2010
Location: Europe & Indonesia
Programs: BAEC Gold, LH SEN, EK ex-Gold, IHG Plat
Posts: 11,571
I've had a number of PMs recently suggesting that there is currently leniency around at the moment. It helps if you have been Silver / Gold for a while, but some people have been renewed with a lot less effort than your tally for the year. In a sense it is not new, there have been other cases like this over the last 2 years or so, but I wouldn't count on it for another year. Moreover they appear to get less generous if the numbers at a given BAEC level are over-healthy.
May 23, 2017, 3:29 pm
#8
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
Why do you say no reason? I think people sometimes forget here that the whole point of status is that it encourages the cardholder to spend with BA.
If BA think that it'll make more money out of a customer by renewing their status even if they've missed the threshold, than by letting it lapse, then that's a good reason for BA to renew.
If BA think that it'll make more money out of a customer by renewing their status even if they've missed the threshold, than by letting it lapse, then that's a good reason for BA to renew.
But I'm sure you're right; renewing a silver is a fairly marginal cost for them but has the potential to easily bring in more revenue. However, it wouldn't be FT without a bit of BA bashing or suspicion that they are up to something!
May 23, 2017, 3:51 pm
#9
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,779
May 24, 2017, 2:33 am
#11
Join Date: Mar 2011
Location: Herts, UK
Programs: BAEC GGL, HH Diamond.
Posts: 3,176
one could fly 49 relatively expensive economy fares and not hit the 600TP needed for silver.
May 24, 2017, 3:08 am
#12
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
I've got 1460 in MMB for this membership year, but I won't be taking any chances!! Taking C-W-S' point at post #2 , there are apparently too many HNL Golds anyway!
Calendar is empty for Jan/Feb/Mar/Apr anyway, so plenty of room for a trip to somewhere warm.
Calendar is empty for Jan/Feb/Mar/Apr anyway, so plenty of room for a trip to somewhere warm.
May 24, 2017, 3:25 am
#13
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Where does it end though? Sounds like a slippery slope. If 540 is allowed then how long before someone on 530 whinges and then 520 and...
May 24, 2017, 3:32 am
#14
Join Date: Apr 2017
Programs: BA Silver
Posts: 1,387
Any clues as to by what process this leniency occurs? Is it only in cases where the member complains about something? I can't imagine that every renewal decision is reviewed by a human who can decide whether or not to be lenient?
May 24, 2017, 4:19 am
#15
FlyerTalk Evangelist
Join Date: Aug 2010
Location: Europe & Indonesia
Programs: BAEC Gold, LH SEN, EK ex-Gold, IHG Plat
Posts: 11,571