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[ENDED 01 Aug 2018] SPG Hot Escapes [which replace Starpicks and beatthetimer]

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Old Nov 28, 2014, 1:28 pm
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Last edit by: Oxon Flyer
Listings of the hotels participating in the weekly SPG Hot Escapes promotion can be seen here.
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[ENDED 01 Aug 2018] SPG Hot Escapes [which replace Starpicks and beatthetimer]

 
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Old Oct 10, 2013, 1:32 pm
  #1  
Company Representative - Starwood
Original Poster
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Exclamation [ENDED 01 Aug 2018] SPG Hot Escapes [which replace Starpicks and beatthetimer]

We are excited to unveil SPG Hot Escapes. This program replaces Starpicks and Beat the Timer and features exclusive, limited time offers on future travel with a minimum of 20 percent savings on stays booked through the website, and SPG members will receive an additional five percent on top of these savings.

A few important things to know about SPG Hot Escapes:
• Savings start at 20% off
• SPG Members save even more (5% off the hot escapes rate)
• SPG Hot Escapes will run weekly from Wednesday to Saturday
• SPG Hot Escapes includes both hotels & resorts to be booked for up to 6 weeks out
• The site is available in 9 languages
• Rates are fully pre-paid, non-refundable and non-changeable.
• Discounted rates will be available on brand websites and SPG.com will have the additional SPG member discount
• URL= spg.com/escapes

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]


Moderator edit : the pre-launch discussion can be viewed here.

Last edited by Oxon Flyer; Oct 14, 2013 at 5:03 am
Starwood Lurker is offline  
Old Oct 10, 2013, 1:41 pm
  #2  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
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Posts: 16,024
Just a quick question on

Originally Posted by Starwood Lurker
• Savings start at 20% off
Is the intention that this 20% will always be off the current Lowest Available rate ?
Oxon Flyer is offline  
Old Oct 10, 2013, 2:38 pm
  #3  
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Talking

William, you're late.

We've already introduced Hot Escapes and had discussion on UI improvements.

Keep up man! LOL
KENNECTED is offline  
Old Oct 11, 2013, 12:17 am
  #4  
 
Join Date: Aug 2013
Location: SFO
Programs: UA 1K, Hilton Gold, Marriott Gold, SPG Gold, Hertz PC
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Thumbs down

Originally Posted by krausolany
.. but it's still possible to book the BTT rate using the SET code. Wonder how long that'll last ...
It looks like they pulled the SET code off... and it looks like you can't search past 6 weeks... Wonderful.
BayAreaTraveler is offline  
Old Oct 11, 2013, 1:49 am
  #5  
 
Join Date: Mar 2010
Programs: SPG Platinum, Lufthansa M&M FTL, FlyingBlue, Air Berlin Top Bonus
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here is the discussion KENNECTED mentioned: http://www.flyertalk.com/forum/starw...tthetimer.html

I personally miss
- possibility to search by country, region (e.g. "Germany", "Europe" or even better semantic searches like "somewhere near the baltic sea")
- sort by price
- sort by distance from place X

But since all SPG websites/apps have always had problems finding places outside the US (especially the iPhone App) I don't expect much of UX improvements here. Maybe Starwood can prove me wrong - that would make me very happy
tillephone is offline  
Old Oct 11, 2013, 2:28 am
  #6  
 
Join Date: Nov 2010
Location: KSA
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Posts: 3,737
Originally Posted by Starwood Lurker
• The site is available in 9 languages
I only see 8.
LovetoTravel83 is offline  
Old Oct 11, 2013, 4:45 am
  #7  
 
Join Date: Jun 2009
Programs: LH LT SEN, Bonvoy Titanium (former SPG Plat) + LTP
Posts: 170
one is American English, the other is British English depending from where you log in; so it's 9 languages in total
Flygirl_DE is offline  
Old Oct 11, 2013, 5:58 am
  #8  
Company Representative, Starwood Digital
 
Join Date: Sep 2013
Location: NYC
Programs: MR,SPG,RC
Posts: 45
Originally Posted by tillephone
here is the discussion KENNECTED mentioned: http://www.flyertalk.com/forum/starw...tthetimer.html

I personally miss
- possibility to search by country, region (e.g. "Germany", "Europe" or even better semantic searches like "somewhere near the baltic sea")
- sort by price
- sort by distance from place X

But since all SPG websites/apps have always had problems finding places outside the US (especially the iPhone App) I don't expect much of UX improvements here. Maybe Starwood can prove me wrong - that would make me very happy
Search by country is possible (6 results for Germany as I type this), and you can sort by price but only within search results at the moment. Improvements to search/filters are in the works and your feedback is helpful. Thanks!

Terence
StarwoodUX is offline  
Old Oct 11, 2013, 6:31 am
  #9  
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Posts: 29,668
i already miss beatthetimer....
Keyser is online now  
Old Oct 11, 2013, 6:33 am
  #10  
 
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,783
Originally Posted by Keyser
i already miss beatthetimer....
+1
remymartin is offline  
Old Oct 11, 2013, 8:16 am
  #11  
 
Join Date: Apr 2011
Location: LHR
Programs: AA EXP, SPG PLT
Posts: 584




Keep up the good work!
keepssmile is offline  
Old Oct 11, 2013, 8:23 am
  #12  
 
Join Date: Mar 2007
Location: Germany
Programs: Marriott Plat., HHonors gold, IHG Plat., Accor gold, IC Amb, Hertz #1 club, Sixt plat.
Posts: 359
Originally Posted by Keyser
i already miss beatthetimer....
Even SET code 387696 which was working until yesterday is gone now....

Quick question: Is there also a SET code for the "hot escapes" rates? I like it much better for searches ..
krausolany is offline  
Old Oct 11, 2013, 8:31 am
  #13  
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Question

Are we going to use this thread for suggestions pertaining to the UI and errors and bugs?
KENNECTED is offline  
Old Oct 11, 2013, 8:31 am
  #14  
 
Join Date: Aug 2012
Programs: KF G, UA 1K, SPG P, Marriott P, Hilton G, Wyndham G
Posts: 122
not that fantastic for all hotels but it does produce the lowest rate in some hotels... Too bad the 20% off wasn't based on the lowest rate.
Marsy is offline  
Old Oct 11, 2013, 8:54 am
  #15  
Company Representative, Starwood Digital
 
Join Date: Sep 2013
Location: NYC
Programs: MR,SPG,RC
Posts: 45
Originally Posted by keepssmile



Keep up the good work!
Which dates were selected when you saw these rates? The Hot Escapes rates should only be available for a 6 week window. If you search past that window, you may see rates like in your screenshot - working on addressing.

Originally Posted by KENNECTED
Are we going to use this thread for suggestions pertaining to the UI and errors and bugs?
I'm ok with that, as long as the community and other lurkers are
StarwoodUX is offline  


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