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Former "Preferred Plus" seats now "Reserved for elite and full fare customers"

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Old Nov 11, 2012, 10:15 pm
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Last edit by: dstan
MODERATOR NOTE

Over the last few years, several different names have been used for AA seats that are reserved for pre-assignment to elites, full-fare passengers, and those paying an additional fee. Note that all remaining seats are released for assignment to any passenger (for free) closer to departure time. Current and historical names are summarized below.


Can be pre-reserved by elite and full fare customers only for free
Nov 09, 2012: Preferred - Reserved for elite and full fare customers
Aug 25, 2011: Preferred Plus
Aug 05, 2010: Preferred



Can be pre-reserved by elite and full fare customers for free and by other customers for an additional fee
Nov 09, 2012: Preferred
Aug 25, 2011: Preferred
Aug 05, 2010: Express


Historical Threads
• Aug 2011 - Former "Express Seats" now rebranded "Preferred Seats" - free for elite and full-fare
• Aug 2010 - "Your Choice" inc. Express Seats - Paid "Premium" Y Seating domestic/international
• Nov 2009 - Preferred seat? What does it mean? (consolidated)
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Former "Preferred Plus" seats now "Reserved for elite and full fare customers"

 
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Old Nov 9, 2012, 9:23 am
  #1  
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Join Date: Dec 2006
Location: BOSTON
Programs: AAdvantage EXP, Gold SPG, Gold HH, Silver Marriott
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Former "Preferred Plus" seats now "Reserved for elite and full fare customers"

I just saw today under the "select seat" section that they replaced "preferred plus" by "Reserved for elite and full fare customers".

Any clue why?
davidmiami is offline  
Old Nov 9, 2012, 9:24 am
  #2  
HNL
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Originally Posted by davidmiami
I just saw today under the "select seat" section that they replaced "preferred plus" by "Reserved for elite and full fare customers".

Any clue why?
My guess is that no one knew what Preferred and Preferred Plus seats were and how one qualified for them.
HNL is offline  
Old Nov 9, 2012, 9:26 am
  #3  
 
Join Date: Nov 2008
Programs: AA EXP 3MM
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Originally Posted by HNL
My guess is that no one knew what Preferred and Preferred Plus seats were and how one qualified for them.
+1. It's been showing this way on the 77W since the seatmaps were released.

I think it's also because some MCE are reserved for elites/full fare. They were running out of colors to have Preferred, Preferred Plus, MCE and MCE plus!
beerup is offline  
Old Nov 9, 2012, 9:45 am
  #4  
 
Join Date: Apr 2003
Location: Nashville, TN, USA
Programs: DL PLT, WN A-List Preferred, Hilton Lifetime Diamond, National Exec Elite
Posts: 60
Selecting Seats

This may not be the right place to ask, but since the new "reserved for elite and full fare customers" seat map was released, I cannot select a seat for upcoming flights.

I just booked a new flight and the reservation automatically assigned me 18B, however if I try to select an exit seat, it doesn't do anything. No available seat is clickable. I've tried with IE and Chrome browsers.

The same happened with an existing reservation I had too.

Anyone else experience this?
bnamike is offline  
Old Nov 9, 2012, 9:50 am
  #5  
 
Join Date: Oct 2006
Location: Los Angeles, CA
Programs: AA 1.5 MM Exec Plat, WN A-List, DL Silver, UA nonrev
Posts: 2,593
Originally Posted by bnamike
This may not be the right place to ask, but since the new "reserved for elite and full fare customers" seat map was released, I cannot select a seat for upcoming flights.

I just booked a new flight and the reservation automatically assigned me 18B, however if I try to select an exit seat, it doesn't do anything. No available seat is clickable. I've tried with IE and Chrome browsers.

The same happened with an existing reservation I had too.

Anyone else experience this?
Others are experiencing various issues... it appears that some site re-work is being done. See this thread:
http://www.flyertalk.com/forum/ameri...idated-40.html
miamigrad is offline  
Old Nov 9, 2012, 9:56 am
  #6  
 
Join Date: Feb 2012
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Posts: 1,260
Call the desk until it has been fixed
AA-Flyer-SAN is offline  
Old Nov 9, 2012, 11:14 am
  #7  
 
Join Date: Jun 2006
Location: SFO/OAK
Programs: AA EXP 3.4MM, BAEC, UAMP, Skyteam (<10k) HH Gold, IHG Plat, Hertz Gold, GE/TSA TT
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Originally Posted by miamigrad
Others are experiencing various issues... it appears that some site re-work is being done. See this thread:
http://www.flyertalk.com/forum/ameri...idated-40.html
no kidding, web site very glitchy -- last night my reservations all disappeared on the "My Reservations" page.... but they are back this morning.
billgrates3 is offline  
Old Nov 10, 2012, 11:06 pm
  #8  
 
Join Date: Jun 2011
Posts: 7
If you redeemed miles for AA ticket and get cabin T,you can choose preferred seats.
If you input your one world elite menbership no into the reservation or booked Y,you can choose :Reserved for elite and full fare customers"
Basically "preferred seats" is a broader category than "Reserved for elite and full fare customers"
qiuxiaolei is offline  
Old Nov 11, 2012, 8:41 am
  #9  
 
Join Date: Dec 2009
Location: Los Angeles
Programs: AA EXP (2.2mm), SPG Plat, Accor Plat
Posts: 225
No more preferred and p-plus?

Forgive me if this is old news and delete accordingly if that's the case...

I just noticed that there are now Preferred seats and a little star at a seat means it is "Reserved for Elite and Full Fare Customers."

I honestly never got the P and P-plus thing. It was not clear at all, so I think this is a big improvement. Plus, it strokes the egos of the elites (particularly the golds) who will feel special when selecting a seat.
jefftf1 is offline  
Old Nov 11, 2012, 8:56 am
  #10  
 
Join Date: Nov 2008
Programs: AA EXP 3MM
Posts: 1,773
Originally Posted by jefftf1
Forgive me if this is old news and delete accordingly if that's the case...

I just noticed that there are now Preferred seats and a little star at a seat means it is "Reserved for Elite and Full Fare Customers."

I honestly never got the P and P-plus thing. It was not clear at all, so I think this is a big improvement. Plus, it strokes the egos of the elites (particularly the golds) who will feel special when selecting a seat.
Yes, it would have been a spectral <mess> in the seatmaps if they kept the P/PP system with flights that had MCE since there are some MCE seats reserved for elites/full fare. They would have needed Preferred, Preferred Plus, Main Cabin Extra and Main Cabin Extra Plus. It sure would devalue a regular coach seat if there were four higher tiers with the cabin!

Last edited by beerup; Nov 11, 2012 at 2:02 pm Reason: <> not allowed
beerup is offline  
Old Nov 11, 2012, 9:09 am
  #11  
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The "Preferred" and "Preferred Plus" monikers still appear on this page:

http://www.aa.com/seats
ESpen36 is online now  
Old Nov 11, 2012, 9:36 am
  #12  
 
Join Date: Jan 2007
Location: Laguna Niguel, CA
Programs: AA PLT, 1.8mm
Posts: 6,988
Originally Posted by jefftf1
I honestly never got the P and P-plus thing. It was not clear at all, so I think this is a big improvement. Plus, it strokes the egos of the elites (particularly the golds) who will feel special when selecting a seat.
I think that even the Golds know that there is nothing inherently different about those seats, except that they are closer to the front, so they arrive at the destination slightly before the back of the plane.
cynicAAl is offline  
Old Nov 11, 2012, 11:08 am
  #13  
 
Join Date: Dec 2009
Location: Los Angeles
Programs: AA EXP (2.2mm), SPG Plat, Accor Plat
Posts: 225
Originally Posted by cynicAAl
I think that even the Golds know that there is nothing inherently different about those seats, except that they are closer to the front, so they arrive at the destination slightly before the back of the plane.
Yes. I am not suggesting that people think these are better seats. But the fact that they can select these seats while others can't will surely stroke the ego.
jefftf1 is offline  
Old Nov 11, 2012, 10:19 pm
  #14  
Moderator: New York City and FlyerTalk Evangelist
 
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Wiki post added with some historical info.

/Moderator
dstan is offline  
Old Nov 12, 2012, 12:22 am
  #15  
 
Join Date: Aug 2010
Location: LAX
Programs: AA Lifetime Gold but PlatPro thanks to LPs
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Oh, great, let's make it even more confusing.
QueenOfCoach is offline  


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