Jun 4, 2013, 8:59 am
Last edit by: NWIFlyer
Brief summary of posting times.
Airlines
Hotels
On-board duty free shopping on A3 flights
Greek Airport Duty-Free shops
Heathrow Rewards
Car Rental
Airlines
- Adria Airways: 5 days.
- Aegean Airlines: 0 - 4 days (if upgrade voucher used, 0-17 days).
- Air Canada: 2 - 5 days.
- Air China: 3 - 9 days.
- Air India: 1 day.
- Air New Zealand: 2 - 4 days.
- All Nippon Airways: 1- 7 days.
- Asiana Airlines: 5 days.
- Austrian Airlines: 1 - 9 working days
- Avianca (Brazil): 1 - 10 days
- Brussels Airlines: 8 days
- Copa: 2-3 days
- Croatia Airlines: 2 days
- egyptair 7 days
- Ethiopian: 1 - 5 days
- EVA Airways: 2 - 6 days
- LOT Polish Airlines: 1 - 2 days
- Lufthansa: 1 - 8 days.
- Scandinavian Airlines: 2 - 7 days (normally 2 - 3 from hubs, longer from outstations).
- Shenzhen Airlines: 3 days
- Singapore Airlines: 3 - 6 days.
- South African: 2 - 4 days
- Swiss International Air Lines: 1 - 6 days.
- TAP: 2 days
- Thai Airways: 2 - 4 days.
- Turkish Airlines: 3 - 5 days.
- United: 2 - 7 days
Hotels
- booking.com: 5 - 7 days after hotel check-out
On-board duty free shopping on A3 flights
- Around 3 weeks
Greek Airport Duty-Free shops
- 2-3 days
Heathrow Rewards
- Around 22 days
Car Rental
- hertz 2 weeks
'Normal' time for miles to post into Miles and Bonus account
Feb 22, 2012, 11:15 am
#1
Original Poster
Join Date: Jul 2009
Programs: BAEC Gold, A3*G
Posts: 315
'Normal' time for miles to post into Miles and Bonus account
Hi all,
Any indication/experience on the 'normal' time for Star Alliance partner airlines to post into Miles and Bonus account?
Miles and Bonus 'virgin': flew BMI's LHR - RAK in C last Friday, Feb 17th: nothing posted so far; when should I get worried?
Have a few C bookings coming up over next couple of weeks, hence my slight concern.
Thanks
Any indication/experience on the 'normal' time for Star Alliance partner airlines to post into Miles and Bonus account?
Miles and Bonus 'virgin': flew BMI's LHR - RAK in C last Friday, Feb 17th: nothing posted so far; when should I get worried?
Have a few C bookings coming up over next couple of weeks, hence my slight concern.
Thanks
Feb 22, 2012, 11:44 am
#2
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,172
I think it comes down to how quick the carrier is in their posting, not so much A3. So it will differ between the *A partners.
Even if A3 usually post their own miles in a day or two, I wouldn't be worried in your case. If you your BP showed A3 and you were in a fare class that earns, it will (almost) always work. Wait 2 weeks, and if till no sign, then file a retro claim.
Even if A3 usually post their own miles in a day or two, I wouldn't be worried in your case. If you your BP showed A3 and you were in a fare class that earns, it will (almost) always work. Wait 2 weeks, and if till no sign, then file a retro claim.
Feb 22, 2012, 12:52 pm
#3
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
For most of my flights the posting occur within 3-4 days. But it depends on how good the reporting airline is. Usually coming from a bigger station it seems to be a little faster than smaller stations, but I did not make any scientific examination of this factor.
Feb 22, 2012, 2:02 pm
#4
Join Date: Jan 2012
Posts: 38
Normally within a week is my experience.
For retro claim well...I claimed 6 weeks ago for a flight, still nothing. Claimed it again 2 weeks ago. Nothing.
So now I've tried again to see if it works.
When I've emailed their customer service it's usually taken around 3 weeks for them to reply.
For retro claim well...I claimed 6 weeks ago for a flight, still nothing. Claimed it again 2 weeks ago. Nothing.
So now I've tried again to see if it works.
When I've emailed their customer service it's usually taken around 3 weeks for them to reply.
Feb 24, 2012, 11:29 pm
#7
Join Date: Aug 2011
Location: SYD
Programs: QFF Plat, OZ*G, HH Gold
Posts: 317
My NZ flights posted in 2 days.. And i have noticed something about retro claim..... My miles always get posted at the end of month, not sure if others experienced the same.... No matter I claimed on the 24th or 5th of the calendar month, it always showed up on the 30th or 31th..... I made another claim on the 1st of Feb, and I'm still waiting... If my theory is correct it will show up on the 29th.... Will wait and see
Feb 25, 2012, 2:11 am
#8
Original Poster
Join Date: Jul 2009
Programs: BAEC Gold, A3*G
Posts: 315
'In reply to your request we would like to inform you that according to the procedures each Star Alliance flight should be credited at least 14 days at the relevant account. If this period ends the members should follow the retro claim procedure'
Feb 25, 2012, 10:19 am
#10
Join Date: May 2008
Posts: 134
emailed M&B customer service and here's what they say:
'In reply to your request we would like to inform you that according to the procedures each Star Alliance flight should be credited at least 14 days at the relevant account. If this period ends the members should follow the retro claim procedure'
'In reply to your request we would like to inform you that according to the procedures each Star Alliance flight should be credited at least 14 days at the relevant account. If this period ends the members should follow the retro claim procedure'
Feb 26, 2012, 2:04 pm
#11
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
For me it was an average of 4 days +/- 3 days based on carriers. LH and LX took some 3 days. UA and CO if I recall took about a week.
Feb 27, 2012, 4:21 am
#14
Join Date: Jan 2012
Location: BCN
Programs: A3 *S, JK *G (not anymore), HH G (not anymore)
Posts: 43
I hate the fact that there is no tool to monitor your retro claim. You do not even get a notification on whether this has been rejected or accepted (if weeks pass and miles go uncredited, you just have to assume that they were not credited).
Feb 29, 2012, 4:37 am
#15
Join Date: Nov 2011
Location: London
Programs: A3*G
Posts: 7
Almost exact same situation for me. I flew LHR-AGA (Q) on bmi Feb 11, return RAK-LHR (E) Feb 18. Nothing posted the week after either flight so I put in a mileage claim on the M&B website. A few days later (not sure if it was due to the claim or not) the RAK-LHR flight credited but nothing for the LHR-AGA flight yet. I called in and the Aegean rep said it can take up to 10 days and they "were waiting for a response from BMI".
Hope this isn't BMI just letting the outstanding requests pile up until their sale goes through!
Hope this isn't BMI just letting the outstanding requests pile up until their sale goes through!