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FlyerTalk Forums Expert How-Tos and Guides
Sep 17, 2014, 10:49 am by VegasGamblerReminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates
According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)
Tickets cancelled within 24 hours are refunded back to the card used for the purchase.Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled(this has not been true for some time).Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
Today
#272
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)
Saw on account credits post today 2x$100 dated 2/11
Quote:
Bought 2x $100 on 2/3Originally Posted by beckoa
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)Quote:
One was reimbursed on Feb 3. Nothing yet for the second one.
Anyone else experienced slow reimbursements recently for AS?
Last year they were credited within 1-2 days.
I've got 2 that I'm waiting on.
Originally Posted by invalyd
Purchased 2 x $100 on Jan 24 and 25.One was reimbursed on Feb 3. Nothing yet for the second one.
Anyone else experienced slow reimbursements recently for AS?
Last year they were credited within 1-2 days.
Saw on account credits post today 2x$100 dated 2/11
#273
Still nothing after nearly 4 weeks.
Opened an online chat and expected to get pointed to the T&C, but was told they placed a manual credit which should post in 5 days. Will report back if it posts.
Opened an online chat and expected to get pointed to the T&C, but was told they placed a manual credit which should post in 5 days. Will report back if it posts.
#275
Am I the only one getting airfare reimbursed outright? I purchased a one way flight in December for $68 and that was reimbursed. I just purchased another one this week for $62 and noticed this morning I was reimbursed for that one too! This is on the PRG; I haven't tried this on the Platinum. Odd.
#276
tulaneksig , Feb 23, 2016 8:43 am
Purchased $100 gift certificate on Feb 11, no reimbursement yet. I like the post about opening an online chat. If you get pointed to the T&C you can jump out of that chat and open another. Glad that worked at least once. Hopefully things are just posting slow right now.
#277
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)
Think it's just slow.
Think it's just slow.
#278
tulaneksig , Feb 23, 2016 4:53 pm
Quote:
And right after I posted it showed up. Thanks Amex! Originally Posted by tulaneksig
Purchased $100 gift certificate on Feb 11, no reimbursement yet. I like the post about opening an online chat. If you get pointed to the T&C you can jump out of that chat and open another. Glad that worked at least once. Hopefully things are just posting slow right now.
#279
Quote:
But, my first cert I purchased on 13JAN and got credit on 17JAN.
I've never in the past had any problem buying them while logged in, but right now I'm getting the same error whether I'm logged in or out (on Chrome) & once logged out on Firefox:Originally Posted by BrettSim
I also don't recommend logging in. I got an error too.But, my first cert I purchased on 13JAN and got credit on 17JAN.
Our web server encountered an internal error. It was logged to aid our staff in finding a solution.
Please try your transaction again. If the problem persists, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522).
Server Name: Q_19
Server Time: 2/23/2016 5:39:17 PM
HTTP Request User Host: 192.30.3.147
Error ID: 0FC5C650-131D-446B-A1EC-8F2B5B5E3B1E
#280
tulaneksig , Mar 1, 2016 10:15 pm
1 x $50 purchased on Feb 24, reimbursed on Feb 29.
#281
AggieWxNole , Mar 4, 2016 2:21 pm
Another data point: 2 x $100 purchased Feb 20, credits posted Feb 26
#282
terminal_v , Mar 7, 2016 10:00 am
29 FEB, 3 GCs bought, 50/50/100. Posted as: ALASKA AIR GIFT CERTSEATTLE WA
6 MAR, refund posted as: AMEX Airline Fee Reimbursement @ 100 and100.
6 MAR, refund posted as: AMEX Airline Fee Reimbursement @ 100 and100.
Quote:
Still waiting on one more reimbursement.Originally Posted by VIT-B
Purchased AS 1 x $100 on Mar 17 and 18. Will report back when reimbursement goes posts.
Purchased AS 1 x $100 on March 17
Reimbursement March 20
Quote:
Purchased AS 1 x $100 on March 17
Reimbursement March 20
Just received the 2nd reimbursement from AMEX.Originally Posted by VIT-B
Still waiting on one more reimbursement.Purchased AS 1 x $100 on March 17
Reimbursement March 20
Purchased AS 1 x $100 on March 18
Reimbursement March 23