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Srs ------------------ Rollover Policies ----------------------
Rules For Rollover To Lower Fare Rytyhz
---------------------------------------------------------------

Updated 11/04/04

Rollover Qualification
----------------------

After A Customer Is Ticketed And Prior To
Commencement Of Travel, A Customer With A
001 Ticket/vcr Qualifies For A Rollover
When American Airlines:

-reduces An Existing Non-refundable Fare To
A Lower Amount Than The Passenger/s
Ticketed Fare, Or

-introduces A New Fare Or A Lower Fare That Was Not Offered At The Time Of Original ‡
Ticketing, Or

-removes Previously Existing Travel Embargo
Dates On A Lower Fare Than That For Which
The Passenger Is Ticketed And Travel Is
Scheduled Over Those Dates, Or

-extends A Last Travel Date On A Lower Fare
Than That For Which The Passenger Is
Ticketed, And Travel Is Scheduled Within
The Last Travel Date, Or

-discontinues A Surcharge Of The Ticketed
Fare.

Then, Provided There Is No Voluntary Change
To Origin, Destination, Stopover Points,
Flights, Or Dates, With The Exception Of Booking Inventory Shown On The Original ‡
Etr/ticket, Or Any Ticket Issued In
Exchange For The Original Ticket, It Will
Be Accepted In Exchange For A Ticket/etr At
The New Lower Fare As Long As All
Requirements Of The New Fare Are Met.

A Customer Does Not Qualify For A Rollover
When There Is A Voluntary Change Made To
The Itinerary Making The New Fare Lower
/this Is A Ticket Reissue/ Or Fare Rules
Are Not Followed.

Additionally, The Passengers Confirmed
Itinerary Must Meet The Conditions Of The
New/reduced Fare As Shown Below, And No
Voluntary Changes Are Made To The Itinerary
As Shown On The Ticket. -advance Reservations/ticketing Requirement: ‡
The Travel Commencement Date Must Meet The
Advance Reservations/ticketing Requirements
Of The New Fare At The Time The Reservation
Was Originally Ticketed.
Example: Original Itinerary Was Ticketed
June 16. New Fare Added June 19 - Requires
7 Day Advance. Itinerary Travel Commences
June 23.

-minimum/maximum Stay

-blackouts

-booking Code: Currently Confirmed In The
Inventory Of The New Fare Or Is Rebooked In
The Inventory Of New Fare. Rollover Applicability ‡
----------------------

Rollovers Apply On The Flwg Flights Only:
-american Airlines
-american Eagle
-americanconnection
-aa Codeshare Partner
-local And Joint Fares And Aa International
Fares Issued On Aa Ticket Stock (001). This
Applies Regardless Of The Method Of Fare
Construction Used To Obtain The Lower Fare.


Rollover Processing:
--------------------

The Ticket/etr May Be Rolled Over On Or
Before The Date Of Departure, But No Later Than The Last Ticket Date - If Any - Of The ‡
New Fare As Shown In The Applicable Fare
Quote.

Domestic Itineraries:

-all Markets Within The 50 United States
-all Markets Between The 50 United States
And Puerto Rico/usvi

/provided All The Rollover Criteria Are Met/

For Tickets Issued Prior To Nov 4, 2004,
The Customer May Receive A Refund By
Accepting A Travel Voucher Or Mco For The
Difference Between The Two Fares To Be
Issued In The Passenger%s Name. No Change
Fee Applies. For Tickets Issued On/after Nov 4, 2004, ‡
The Customer Will Receive The Difference In
The Fares *less The Applicable Change Fee*
In The Form Of An Aa Travel Voucher Or Mco.


-all Markets Between The 50 United States
And Canada
-all Markets Between Puerto Rico/usvi And
Canada

For Tickets Issued Prior To Dec 19, 2004,
The Customer May Receive A Refund By
Accepting A Travel Voucher Or Mco For The
Difference Between The Two Fares To Be
Issued In The Passenger/s Name. No Change
Fee Applies.

For Tickets Issued On/after Dec 19, 2004, The Customer Will Receive The Difference In ‡
The Fares *less The Applicable Change Fee*
In The Form Of An Aa Travel Voucher Or Mco.


International Itineraries:

Rollovers For International Itineraries Can
Be Refunded To Original Form Of Payment
Only.

If Customer Used A Voucher And Credit Card
To Pay For Original Ticket - The Credit
Card Will Be Refunded First, Then The
Remainder To Voucher.

Note: All Caribbean Destinations Except
Puerto Rico And Usvi Are Considered
International Itineraries.
Travel Agencies And Rollovers:
-----------------------------
For Domestic Itineraries, Travel Agents May
Issue A Non- Refundable Mco. The Mco Must
Be Made Payable To Aa For Transportation
Only And Show Non-refundable, Valid Aa Only
In The Endorsement Box.

------------------------- End Of Text -------------------------
Srs Updated 04nov04