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Old Aug 17, 2016, 4:54 am
  #1  
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Join Date: Aug 2009
Location: Germany
Posts: 1,244
Customer Service Fax Number?
Anyone know a working fax number of SAS? I found tons of numbers, but all seems to be unavailable.
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Old Aug 17, 2016, 5:32 am
  #2  
 
Join Date: Sep 2012
Location: AGH
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Uhm... haven't used a fax for ages, usually at SAS everything works via mail. Quick search on the SAS website turns up no fax number, I suggest you use the SAS chat.

Just type 'chat' in the search function on the website.
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Old Aug 17, 2016, 6:16 am
  #3  
 
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
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I think faxmachines were banned in Scandinavia 10 years ago

Photograph the documents with a smartphone and email.
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Old Aug 17, 2016, 6:42 am
  #4  
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Well they need weeks for answer to emails (2 month with my last mail), so I hoped for a faster way.
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Old Aug 17, 2016, 6:44 am
  #5  
 
Join Date: Jul 2012
Programs: BA Gold (OWE), SAS Diamond (*G)
Posts: 584
Originally Posted by 31570324
Well they need weeks for answer to emails (2 month with my last mail), so I hoped for a faster way.
Much as I like fax machines (many organisations, even in the Nordic countries, still want some things to be sent by fax), I think email is definitely the fastest method of getting in touch with SAS.
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Old Aug 17, 2016, 11:14 am
  #6  
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Join Date: Aug 2009
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2 month are the fastest?
Btw I found this contact http://www.flysas.com/en/sas-global/...er/UK-contact/ where a fax number is given.
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Old Aug 17, 2016, 1:35 pm
  #7  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
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Originally Posted by 31570324
2 month are the fastest?
Btw I found this contact http://www.flysas.com/en/sas-global/...er/UK-contact/ where a fax number is given.
2 months is blazing for SK. While we all understand how pathetic that is, I would be surprised if you received a reply on your fax or if it was processed at all. Especially on that Estonian fax number.
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Old Aug 18, 2016, 6:02 am
  #8  
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Originally Posted by 31570324
Well they need weeks for answer to emails (2 month with my last mail), so I hoped for a faster way.
Facebook/twitter are much faster.
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Old Aug 18, 2016, 6:31 am
  #9  
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Originally Posted by nacho
Facebook/twitter are much faster.
Not very suitable for a claim for delay compensation. They are just referring to their online form.
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Old Aug 18, 2016, 7:34 am
  #10  
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Join Date: Aug 2010
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Posts: 11,095
Originally Posted by 31570324
Not very suitable for a claim for delay compensation. They are just referring to their online form.
Well, if you submitted the online form and still has no reply, then you can post on their FB page and then it might speed up the process.
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