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Old Dec 12, 2016, 5:13 am
  #16  
 
Join Date: Nov 2002
Location: CPH, MMX Sweden
Programs: SAS EBG, Flying Blu Gold, Etihad Gold
Posts: 380
Originally Posted by helosc
Can anyone tell me how to find 'my bookings' on the new site? - that is the list of future bookings.
Have you tried the 'Mine rejser' on the first page? I have none at the moment so I cannot try it.
Silferlood is offline  
Old Dec 12, 2016, 5:37 am
  #17  
 
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
Originally Posted by Silferlood
Have you tried the 'Mine rejser' on the first page? I have none at the moment so I cannot try it.
Thank you very much.
I did try clicking on 'mine rejser' and I swear the button wasn't active at the time - I was just clicking and clicking and nothing happened.

Now I tried again because you suggested it and it is working.
I have even figured out how to come from there to the usual page with the reservation that allows you to change seats or change/cancel reservation (clicking on the seat number takes you there).

Add: Well, sort of working. For the future reservation I checked at random yes, but I can't choose a seat for a flight tomorrow - not even when checking in online.
It gives me: 'Invalid context to retrieve seatmap'

Last edited by helosc; Dec 12, 2016 at 5:49 am
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Old Dec 12, 2016, 5:49 am
  #18  
 
Join Date: Feb 2004
Posts: 1,935
Originally Posted by Silferlood
Have you tried the 'Mine rejser' on the first page? I have none at the moment so I cannot try it.
That is exactly where they - also those not made on sas.dk/xx.
Nice - and needed - improvement
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Old Dec 12, 2016, 7:26 am
  #19  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,958
Originally Posted by OFFlyer
That is exactly where they - also those not made on sas.dk/xx.
Nice - and needed - improvement
Yes, but when I click on my US travel it throws me on the old page. For others it seems to work even though I might end on another country site.
Jainzar is offline  
Old Dec 15, 2016, 5:15 am
  #20  
 
Join Date: Jul 2011
Programs: Hilton Gold, Hyatt Gold, Emerald Club Executive Elite, Global Entry
Posts: 33
Originally Posted by Jainzar
Yes, but when I click on my US travel it throws me on the old page. For others it seems to work even though I might end on another country site.
+1 I just had the same experience of getting dumped to the old site with my ORD-ARN-MUC RT travel. And when it dumps to the old site it throws some kind of error and won't pull the reservation up on the old site either.

Good work IT teams. /s
tehspecs is offline  
Old Jan 2, 2017, 1:51 pm
  #21  
 
Join Date: Mar 2011
Location: CPH, BLL, HAM
Programs: SAS/A* DIAMOND/GOLD, GHA Black, HHonors Diamond
Posts: 100
This is the worst webpage. Today I literally bought Biz-tickets from Lufthansa to MSY, because the website kept on messing with me.

Besides from the 2011ish looks, the horrible membership page, the non-intuitive browsing and the large amount of freezes, the core of the website, booking and management of those bookings, is terrible.

Has SAS said anything? Are they proud of it? What's the agency? I'll put them on the corporate black list forever.
don_hansen is offline  
Old Jan 3, 2017, 2:55 pm
  #22  
 
Join Date: Sep 2003
Location: OSL
Posts: 2,643
Originally Posted by don_hansen
This is the worst webpage. Today I literally bought Biz-tickets from Lufthansa to MSY, because the website kept on messing with me.

Besides from the 2011ish looks, the horrible membership page, the non-intuitive browsing and the large amount of freezes, the core of the website, booking and management of those bookings, is terrible.

Has SAS said anything? Are they proud of it? What's the agency? I'll put them on the corporate black list forever.
Think they must be having some issues at the moment. I'm struggling getting any Plus Saver fares for LHR-OSL up.
dodgeflyer is online now  
Old Jan 5, 2017, 12:44 am
  #23  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
I just needed to make a booking, but it was not possible to log in to my EB account to get my details for the booking, nor even to complete a booking.

I tried classic.sas.dk which worked like a charm. I could log in, and complete a booking. They should maybe advertise that website more to secure their revenue.
CPH-Flyer is offline  
Old Jan 5, 2017, 1:59 am
  #24  
Original Poster
 
Join Date: Sep 2012
Location: AGH
Posts: 5,976
They replaced an unstable old fashioned website with an unstable new website where obviously nobody working on it ever made a UX analysis or has any decent feel about modern design.

Money wel spent!
fassy is offline  
Old Jan 5, 2017, 5:49 am
  #25  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,827
Originally Posted by fassy
They replaced an unstable old fashioned website with an unstable new website where obviously nobody working on it ever made a UX analysis or has any decent feel about modern design.

Money wel spent!
And failed to include features that people have requested for years despite all of their competition having them.
FlyingMoose is offline  
Old Jan 5, 2017, 1:38 pm
  #26  
 
Join Date: Aug 2006
Location: CPH
Programs: SK Diamond (*G), HH Gold
Posts: 580
This is a total disaster. I am trying to book the family vacation to London next summer but the new booking engine does not accept my EB number. Even though I am already logged in. How can that be? I have been a member since 1998 and the number has not changed since. I am about to give up
BHIL is offline  
Old Jan 5, 2017, 5:43 pm
  #27  
FlyerTalk Evangelist
 
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
Originally Posted by BHIL
This is a total disaster. I am trying to book the family vacation to London next summer but the new booking engine does not accept my EB number. Even though I am already logged in. How can that be? I have been a member since 1998 and the number has not changed since. I am about to give up
The advice I got from SK when I sent a complaint was to clear the Internet cache and cookies from my browser. And that did make a my bookings flow normally....
CPH-Flyer is offline  
Old Jan 6, 2017, 9:54 am
  #28  
 
Join Date: Aug 2006
Location: CPH
Programs: SK Diamond (*G), HH Gold
Posts: 580
Originally Posted by CPH-Flyer
The advice I got from SK when I sent a complaint was to clear the Internet cache and cookies from my browser. And that did make a my bookings flow normally....
Thanks for the advice. It works now but the process is still a pain.
BHIL is offline  
Old Jan 9, 2017, 10:38 am
  #29  
 
Join Date: Jan 2012
Location: Koala Lemur
Programs: SK EBD LTG (*G)
Posts: 2,447
I also have used http://classic.sas.dk several times now. It was never a good system technically, but I found the design acceptable. It was relatively clear and clean. The new system combines bad UI design with the crankiness of the old back end. Yeah, progress.
SK2751 is online now  
Old Jan 12, 2017, 7:48 am
  #30  
 
Join Date: Nov 2014
Location: CPH, Swedish side of the bridge
Programs: SK*G (EBD)
Posts: 574
Looks like it is live on sas.se now too. Let's hope it works...

Last edited by JR67; Jan 12, 2017 at 8:17 am
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