Last edit by: intuition
Let's put your reply from CPH regarding CPH Fast Track here:
Please do not publish names!
Here are mine:
Please do not publish names!
Here are mine:
Regarding your inquiry 00160075: CPH Fast track for Turkish Airlines Miles and Smiles Elite members. () [ ref:_00D24aWRh._50024RQJyq:ref ]
Inbox
x
[email protected] [email protected] via rvbur4h79zy2.24-awrheam.eu5.bnc.salesforce.com
Jun 10 (2 days ago)
Dear
Thank you for contacting Copenhagen Airport.
As for Turkish Airlines, Turkish Corporate Club, Miles &Smiles Elite, and Miles and Smiles Elite Plus
Gold/Premium card holders will be granted access when presenting a valid ticket with the given airline - provided the airline is a CPH Express partner.
If you have further questions about your case please feel free to contact us again.
Best regards,
<redacted>
Customer Agent
Inbox
x
[email protected] [email protected] via rvbur4h79zy2.24-awrheam.eu5.bnc.salesforce.com
Jun 10 (2 days ago)
Dear
Thank you for contacting Copenhagen Airport.
As for Turkish Airlines, Turkish Corporate Club, Miles &Smiles Elite, and Miles and Smiles Elite Plus
Gold/Premium card holders will be granted access when presenting a valid ticket with the given airline - provided the airline is a CPH Express partner.
If you have further questions about your case please feel free to contact us again.
Best regards,
<redacted>
Customer Agent
Regarding your inquiry 00160075: CPH Fast track for Turkish Airlines Miles and Smiles Elite members. () [ ref:_00D24aWRh._50024RQJyq:ref ]
Inbox
x
[email protected] via iqcjtzujf8v6.24-awrheam.eu5.bnc.salesforce.com
Jun 10 (2 days ago)
Dear ,
Please check link below for further information:
https://www.cph.dk/en/about-cph/b2b/airline-sales/FacilitiesProducts/cph-express/
Best regards,
<redacted]
Customer Agent
Inbox
x
[email protected] via iqcjtzujf8v6.24-awrheam.eu5.bnc.salesforce.com
Jun 10 (2 days ago)
Dear ,
Please check link below for further information:
https://www.cph.dk/en/about-cph/b2b/airline-sales/FacilitiesProducts/cph-express/
Best regards,
<redacted]
Customer Agent
SAS and problems CPH Fast Track with *A Gold
#181
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
I'm flying on SAS out of CPH tomorrow. A little bit confused on whether I'll be able to use CPH express. I'm a star gold with UA and tk. Some of the emails seems to indicate I am able to use it while other seem to indicate I would be denied access. Any thoughts? Thanks.
#183
Join Date: Feb 2011
Programs: TK E+
Posts: 602
#184
Join Date: Feb 2011
Programs: TK E+
Posts: 602
#185
Join Date: Sep 2010
Location: Copenhagen
Programs: TK*G, Delta Gold
Posts: 384
Changes to CPH Express
Went through CPH this morning, flying LX in Y with TK*G. I was able to use the automatic CPH Express gate ... did this always work or is the express track finally working as it should? Such a nuisance that CPH implemented their express track so badly (for StarAlliance, that is, works perfectly fine for SkyTeam/SkyPriority!) ...
#186
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
Went through CPH this morning, flying LX in Y with TK*G. I was able to use the automatic CPH Express gate ... did this always work or is the express track finally working as it should? Such a nuisance that CPH implemented their express track so badly (for StarAlliance, that is, works perfectly fine for SkyTeam/SkyPriority!) ...
#190
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Infact, there have been a number of reports where TK *G has been denied fast track flying TK Y so even if the rule is "*G from same airlien" the implementation is really bad.
It would be very interesting to hear from more FT'ers if they are allowed in the automatic gate with "any *G on any *A airline except SK". I do hope this is what has changed, but I remain sceptic even if it worked fine for Zeehe.
On a side note I can add that a Finnair platinum card was denied for CPH express flying on BA 4 weeks ago.
#192
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
So... I know fast track does not recognize star alliance status, but today with the reconstruction going on, all that is visible at the entrance is a huge wall sign with the words "Fast track" and nothing more besides the "STAR ALLIANCE" text logo in full size.
I wasnt allowed, egate said "go to manned desk", so I did.
Agent said
- It is not for star alliance gold
- Ok, but here is a huge sign saying "fast track star alliance", how come star alliance gold is not accepted?
- we are members of star alliance, we use that in all our marketing!
Haha, so marketing the *A brand is the major concern, not actually embracing the alliance concept!
Anyway, the estimated line at the regular group'n touch security was as low as 10 minutes so no biggie. Through that, walk back all rhe way to get to the lounge for a quick bite before walking all the way to SKs departure at far end of A gates.
CPH really is a mess and will be for the forseeable future.
I wasnt allowed, egate said "go to manned desk", so I did.
Agent said
- It is not for star alliance gold
- Ok, but here is a huge sign saying "fast track star alliance", how come star alliance gold is not accepted?
- we are members of star alliance, we use that in all our marketing!
Haha, so marketing the *A brand is the major concern, not actually embracing the alliance concept!
Anyway, the estimated line at the regular group'n touch security was as low as 10 minutes so no biggie. Through that, walk back all rhe way to get to the lounge for a quick bite before walking all the way to SKs departure at far end of A gates.
CPH really is a mess and will be for the forseeable future.
#193
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,160
So... I know fast track does not recognize star alliance status, but today with the reconstruction going on, all that is visible at the entrance is a huge wall sign with the words "Fast track" and nothing more besides the "STAR ALLIANCE" text logo in full size.
I wasnt allowed, egate said "go to manned desk", so I did.
Agent said
- It is not for star alliance gold
- Ok, but here is a huge sign saying "fast track star alliance", how come star alliance gold is not accepted?
- we are members of star alliance, we use that in all our marketing!
Haha, so marketing the *A brand is the major concern, not actually embracing the alliance concept!
Anyway, the estimated line at the regular group'n touch security was as low as 10 minutes so no biggie. Through that, walk back all rhe way to get to the lounge for a quick bite before walking all the way to SKs departure at far end of A gates.
CPH really is a mess and will be for the forseeable future.
I wasnt allowed, egate said "go to manned desk", so I did.
Agent said
- It is not for star alliance gold
- Ok, but here is a huge sign saying "fast track star alliance", how come star alliance gold is not accepted?
- we are members of star alliance, we use that in all our marketing!
Haha, so marketing the *A brand is the major concern, not actually embracing the alliance concept!
Anyway, the estimated line at the regular group'n touch security was as low as 10 minutes so no biggie. Through that, walk back all rhe way to get to the lounge for a quick bite before walking all the way to SKs departure at far end of A gates.
CPH really is a mess and will be for the forseeable future.
#194
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
I honestly give up with Fast Track at airports in Scandinavia, tired of fighting my access rights.
I'll just go thru the regular lane even if I were a Pandion traveling in SK Plus
I'll just go thru the regular lane even if I were a Pandion traveling in SK Plus
#195
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Odd space for doing generic brand marketing.
Ask 100 random people, and you will get these answers:
What was the message? Fast track is here
Who was the sender of the message? Star alliance
What was the meaning of the message? Star alliance travellers can get fast track.
There is no mention of SK on tha wallboard, only the pale blue backdrop and the font tells you the true sender of the message and only the nerdiest add geeks will be able to tell.