SAS Longhaul Gremlins [Irregular Operations Ticker]
Mar 27, 2016, 7:47 am
#61
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I've had some 6-12 hour delays on Finnair long haul flights but the "wait for next day to travel" seems to not hit me as frequently with AY as with SK.
Mar 27, 2016, 10:33 am
#63
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
SK and AY are IATA carriers, so they can rebook onto OAL during such situations, not to forget the 'no endorsements required' option with the *A and OW partners. So any technical issues don't get the dramatic situation(s) like DY has.
Mar 28, 2016, 10:22 am
#64
Join Date: May 2009
Location: Estonia
Programs: SK*G, LH SEN
Posts: 150
I was on SK926 on March 24. Sitting on the plane for 2 hours until the flight was finally cancelled. I made it back home with a 36 hours delay, a re-routing, an extra overnight stay and a downgrade (from 3A in C on SK to 40H in Y on a UA 777). Flying Y on UA should be punishable as assault and battery 
What would be an appropriate compensation to ask for? It must be in the thousands!
What would be an appropriate compensation to ask for? It must be in the thousands!
Mar 28, 2016, 2:47 pm
#65
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
The aircraft(s) are still out of action:
Code:
27MAR16
SK945/SK946 ARN-ORD-ARN 29MAR16 cancelled
SK945/SK946 ARN-ORD-ARN 29MAR16 cancelled for technical reasons.
Passengers will be rebooked by SAS.
Cancellations and delays - Standard Procedures
27MAR16
SK995 CPH-PEK 28MAR16 and SK996 PEK-CPH 29MAR16 cancelled (27MAR16 15:40 UTC)
SK995 CPH-PEK 28MAR16 and SK996 PEK-CPH 29MAR16 cancelled for technical reasons.
Passengers will be rebooked by SAS.
Cancellations and delays - Standard Procedures
26MAR16
SK925/SK926 CPH-IAD-CPH 27MAR16 cancelled
SK925/SK926 CPH-IAD-CPH 27MAR16 cancelled due technical reasons.
Passengers will be rebooked by SAS.
Cancellations and delays - Standard Procedures
26MAR16
SK943/SK944 CPH-ORD-CPH 26MAR16 cancelled
SK943/SK944 CPH-ORD-CPH 26MAR16 cancelled due technical reasons.
Passengers will be rebooked by SAS.
Cancellations and delays - Standard Procedures
25MAR16
SK925/SK926 CPH-IAD-CPH 26MAR16 cancelled
SK925/SK926 CPH-IAD-CPH 26MAR16 cancelled due technical reasons.
Passengers will be rebooked by SAS
Mar 28, 2016, 2:49 pm
#66
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
LN-RKP seems to be stranded in IAD since March 24
LN-RKH has been siting ideal in CPH since March 21
LN-RKO came back from MLA late on March 26, after being there for more than a week.
Unfortunattely LN-RKF vent to MLA late today, so the troubles are properly not over yet.
Mar 28, 2016, 3:01 pm
#67
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I was on SK926 on March 24. Sitting on the plane for 2 hours until the flight was finally cancelled. I made it back home with a 36 hours delay, a re-routing, an extra overnight stay and a downgrade (from 3A in C on SK to 40H in Y on a UA 777). Flying Y on UA should be punishable as assault and battery
What would be an appropriate compensation to ask for? It must be in the thousands!
What would be an appropriate compensation to ask for? It must be in the thousands!
The good news is that as soon as you write to SAS, you will get the compensation you are entitled too. It might take a couple of months, but I've never seen SAS trying to cheat out of a compensation after complaining through their customer care program. In fact I've been compensated on trip where we were diverted to Manchester and bused to Birmingham. We arrived in Birmingham like 10 min. over the limit where you get no compensation and I got compensated without any arguments.
Mar 28, 2016, 3:32 pm
#68
Join Date: Sep 2012
Location: AGH
Posts: 5,961
Unfortunately your compensation are regulated through the EU regulations, and I don't know of any airline that will go above the compensation dictated by EU.
The good news is that as soon as you write to SAS, you will get the compensation you are entitled too. It might take a couple of months, but I've never seen SAS trying to cheat out of a compensation after complaining through their customer care program. In fact I've been compensated on trip where we were diverted to Manchester and bused to Birmingham. We arrived in Birmingham like 10 min. over the limit where you get no compensation and I got compensated without any arguments.
The good news is that as soon as you write to SAS, you will get the compensation you are entitled too. It might take a couple of months, but I've never seen SAS trying to cheat out of a compensation after complaining through their customer care program. In fact I've been compensated on trip where we were diverted to Manchester and bused to Birmingham. We arrived in Birmingham like 10 min. over the limit where you get no compensation and I got compensated without any arguments.
Mar 28, 2016, 3:49 pm
#69
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
After I got diamond status they normally pay up within 1-2 weeks, but on my Birmingham trip I was only silver and it took about 2 months before I heard from them, but the first none auto e-mail was an agreement that they acknowledge the delay and that I was entitled to a compensation. They just needed my bank details and I would have the money in less than 5 bank days, which also happened.
Mar 29, 2016, 5:50 am
#71
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
In the course of the past 365/366 days, on how many days has there not been at least one SK TATL schedule disruption of 6 hours or more (i.e. delays of 6+ hours and/or cancellation)?
Mar 31, 2016, 5:28 am
#72
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Atleast they are spreading the joy:
Code:
30MAR16 SK945/SK944/30MAR16 ARN-ORD-CPH cancelled SK945/SK944/30MAR16 ARN-ORD-CPH cancelled due technical reasons. Passengers will be rebooked by SAS. 30MAR16 SK995/30MAR16 CPH-PEK and SK996/31MAR16 PEK-CPH cancelled SK995/30MAR16 CPH-PEK and SK996/31MAR16 PEK-CPH cancelled due technical reasons. Passengers will be rebooked by SAS.
Mar 31, 2016, 2:35 pm
#74
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 862
I have CPH-IAD flight on coming Sunday. It seems at the moment this flight is quite irregular. If the flight is cancelled or long delayed how long before the flight time will SAS generally be able to inform ? Depending on that I need to keep an eye on the alternatives as I must reach IAD on Sunday.
Last edited by lento; Mar 31, 2016 at 2:55 pm