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Old Mar 17, 12, 9:27 am   #1
 
Join Date: Mar 2012
Posts: 4
Confused about EBS and Business check-in

Hey I am a relatively new Eurobonus silver member aiming for gold soon due to extensive traveling.

But so far I am a happy silver member but can't help being confused which check in line I can use when traveling SAS in CPH..

At the airport there are usually lines saying; Economy extra check-in and saying Business and Gold, but never any indications where EBS should go :S.

I have mostly just picked whichever seemed less long, but have once been told I should use the line for Economy extra n not the business/Gold by a staff.. and once while standing in line a very annoyed check in lady kept pointing out to me and the other 3 people in the line it was only business check in.

So my question is, if anyone knows which rights I have ?
cp86 is offline   Reply With Quote
Old Mar 17, 12, 9:38 am   #2
 
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: Eurobonus Diamond, Marriott Rewards Gold, Club Carlson Gold, Le Club Silver, Hilton HHonors Silver
Posts: 296
Quote:
Originally Posted by cp86 View Post
Hey I am a relatively new Eurobonus silver member aiming for gold soon due to extensive traveling.

But so far I am a happy silver member but can't help being confused which check in line I can use when traveling SAS in CPH..

At the airport there are usually lines saying; Economy extra check-in and saying Business and Gold, but never any indications where EBS should go :S.

I have mostly just picked whichever seemed less long, but have once been told I should use the line for Economy extra n not the business/Gold by a staff.. and once while standing in line a very annoyed check in lady kept pointing out to me and the other 3 people in the line it was only business check in.

So my question is, if anyone knows which rights I have ?
You can use the business class check-in desks.

Quoted from flysas.com

"Silver members enjoy Basic benefits plus Business check-in, 15% more pointswhen flying, one extra piece of checked baggage free, priority on waiting lists and special privileges at hotel partners and on car rental."

http://www.flysas.com/en/us/EuroBonu...Member-levels/

Svantevit
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Old Mar 17, 12, 1:10 pm   #3
 
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
Welcome!

You have access to Business check-in with SAS, but not necessarily with other Star Alliance companies. The staff at CPH should know better than that!
tourist is offline   Reply With Quote
Old Mar 17, 12, 3:25 pm   #4
 
Join Date: Apr 2010
Location: Sweden
Programs: KL*ElitePlus, BA*Saphire, TK*G, ClubCarlson*G, HH*G, IHG*Plat
Posts: 147
BD*S and was never refused ckin at Business desk in Europe, dozens of airports and more than half of all possible *A euro-carriers (CPH is my home airport, never even question asked at checkin)... everytime card is checked in the beginning of the queue and that's all. many airports even allow fast track (well, not Scandinavian ones )
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Old Mar 17, 12, 4:04 pm   #5
 
Join Date: Mar 2012
Posts: 4
Thanx for the replies

The reason I got( get) confused in CPH is because of the signs/screens above the check in desks, there usually is a big sign at the end of the business/Gold line saying GOLD (can't remember if it says only will see next week), and then there is a desk/line for economy extra. But as I understand your replies, I am good to go in the Business/Gold line?
cp86 is offline   Reply With Quote
Old Mar 17, 12, 4:41 pm   #6
 
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: Eurobonus Diamond, Marriott Rewards Gold, Club Carlson Gold, Le Club Silver, Hilton HHonors Silver
Posts: 296
Quote:
Originally Posted by cp86 View Post
Thanx for the replies

The reason I got( get) confused in CPH is because of the signs/screens above the check in desks, there usually is a big sign at the end of the business/Gold line saying GOLD (can't remember if it says only will see next week), and then there is a desk/line for economy extra. But as I understand your replies, I am good to go in the Business/Gold line?
CPH has two premium check-in areas - Gold and Business - they are usually located right next to each other. As EBS (SK silver) you can use the Business check-in desk but not the Gold check-in desk.

Hope this helps.

Svantevit
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Old Mar 20, 12, 8:20 am   #7
 
Join Date: Jul 2005
Posts: 92
Quote:
Originally Posted by cp86 View Post
Thanx for the replies

The reason I got( get) confused in CPH is because of the signs/screens above the check in desks, there usually is a big sign at the end of the business/Gold line saying GOLD (can't remember if it says only will see next week), and then there is a desk/line for economy extra. But as I understand your replies, I am good to go in the Business/Gold line?

I think they may do this on purpose so that they can advertise the benefit without overloading the Biz line.. but I have been EBS for many years and at CPH never had an issue with the line that says gold.. I even stopped bringing the print out from their website that I used to arm myself with...
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