Does EBG member service help with bookings made by other agents?
Feb 28, 2012, 11:12 am
#1
Original Poster
Join Date: Feb 2012
Location: ARN
Programs: EBG
Posts: 9
Does EBG member service help with bookings made by other agents?
Hi,
One of the benefits of EBG is 24/7 quick access to member service. Is it possible to get help with booking related questions, for example to make/change seat assignments, from the EBG member service even though the booking was made with some other agent, like Expedia or similar? Or do they only help with bookings made directly with SAS and award trips?
Thanks for any input!
One of the benefits of EBG is 24/7 quick access to member service. Is it possible to get help with booking related questions, for example to make/change seat assignments, from the EBG member service even though the booking was made with some other agent, like Expedia or similar? Or do they only help with bookings made directly with SAS and award trips?
Thanks for any input!
Feb 28, 2012, 12:59 pm
#2
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The SK call centers have been willing to enter/change my frequent flyer number and assign seats for my Expedia/Orbitz/Travelocity-purchased tickets. And I'm not even SK*G.
Feb 29, 2012, 2:14 am
#3
Original Poster
Join Date: Feb 2012
Location: ARN
Programs: EBG
Posts: 9