SAS now with Amadeus-booking numbers
Jan 14, 2011, 6:19 am
#16
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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Yes, it means that the web interface will be operated by a module offered by amadeus (similar to TG and WF for example) but the backbone remains ResAid which will be replaced by another Amadeus module called Altea (like AF-KL, OZ, LO for example)
More on Altea: http://www.amadeus.com/airlineit/sol...ea_1suite.html
More on Altea: http://www.amadeus.com/airlineit/sol...ea_1suite.html
Jan 14, 2011, 6:53 am
#18
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
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If you go back to the link I posted, you will realise that SK is currently operating with different bits and pieces of software that have due to legacy reasons. If they migrate the system to a common platform, they can implement new services and functions (on the customer front as well as backend) quickly as they don't have to be custom built for SK but just customised a bit.
An example of the benefit of Altea is that they can analyse pricing and set new fares qucikly to respond to market moves. If the DCS is migrated (IMHO unlikely), SK can implement new web checkin features whenever the software is updated. etc etc
An example of the benefit of Altea is that they can analyse pricing and set new fares qucikly to respond to market moves. If the DCS is migrated (IMHO unlikely), SK can implement new web checkin features whenever the software is updated. etc etc
Jan 16, 2011, 8:10 am
#19
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: SK Eurobonus Diamond (Lifetime Star Gold), Marriott Titanium (Lifetime Platinum)
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^ to SK for implementing the 6-digit amadeus booking numbers for all their bookings. Life is just so much easier when you have access to your booking using check my trip.
Svantevit
Svantevit
Jan 17, 2011, 2:21 am
#20
Join Date: Oct 2004
Programs: SK
Posts: 4
SAS will migrate the DCS as well
SAS (SK/WF/KF) will migrate to Amadeus Altéa DCS (CM/FM) as well, during 2012.
When completed this will bring additional benefits such as ancillary services handled in a consistent manner through the travel chain, from booking to airport/inflight. Also, as already mentioned, this is a standard product so new features are being developed as community development in a lot of cases (instead of everything being developed just for SAS).
Already today (after the SK implementation of Amadeus e-retail for internet bookings) almost all SAS bookings have the 6-character Amadeus booking numbers and are available in for example checkmytrip. The ResAid reservations (incl 5-char numbers) are copies and used for backoffice purposes.
When completed this will bring additional benefits such as ancillary services handled in a consistent manner through the travel chain, from booking to airport/inflight. Also, as already mentioned, this is a standard product so new features are being developed as community development in a lot of cases (instead of everything being developed just for SAS).
Already today (after the SK implementation of Amadeus e-retail for internet bookings) almost all SAS bookings have the 6-character Amadeus booking numbers and are available in for example checkmytrip. The ResAid reservations (incl 5-char numbers) are copies and used for backoffice purposes.
Jan 18, 2011, 5:19 am
#21
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Ouch... migrating the current SK DCS to Altea will be no fun... I'm sure the cool stuff (fingerprint, no BP just swipe FFP card etc) won't be available in the new system or integrated at a high cost 
Mar 12, 2012, 10:50 am
#23
Join Date: Apr 2008
Location: Chicago, IL, USA
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