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Optiontown.com paid upgrades on SAS

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Old Mar 25, 2013, 7:54 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.

SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown

Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees

Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown

EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation

All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)

Reservations for non 117-documents will be updated by Optiontown with the following information:

OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.

Refund

After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.

If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions

Upgrade of the following passengers cannot be performed:

Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)

Irregularity

Rebooking procedures for passengers with an upgrade, affected by irregularity:

Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.

Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits

The upgraded passenger is entitled to:

Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class

Passenger process

Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure

Optiontown selects the passengers to be upgraded according to conditions set forth by SAS

If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
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Optiontown.com paid upgrades on SAS

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Old Oct 26, 2010, 5:13 am
  #151  
 
Join Date: Aug 2007
Location: CPH
Programs: EBG, M&M SEN, FB Gold
Posts: 507
Upgrade from T->Z using Optiontown:

I did receive my new ticket today from SAS informing that I had gotten a Z ticket from CPH-ORD this Friday.

In the last sale from SK I bought a T ticket for CPH-ORD-CPH for EUR 535,- and now I have paided EUR 300,- for getting it upgraded to Z. I signed up for both EconExtra and Business upgrade. I have prepared the same for the return trip. In stead of making 2x1075 points I can make 2x8600 (both plus EBG bonus).

For me the business case is good. I get a much better travel experience and more points out of it. Of course you do not know if you will get it or not. But I will not normally getting a chance for a round trip business class ticket for EUR 1100,- with SK.

So in my world it is working as designed.

/HerrO
herro is offline  
Old Oct 27, 2010, 10:58 am
  #152  
 
Join Date: Sep 2005
Posts: 1,776
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; nb-no) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

Hi herro, very nice to see you again in the CPH lounge yesterday. As mentioned my Optiontown experience with Blue1 was far from good. Did not work online. I was on the phone with India five times before securing one of two flights. They never called back 4 of the times like they promised, meaning I did not get the first upgrade due to 24 hr deadline. Got one flight from cheap Eco to Premium for €48. Don't think I will use it for Blue1 upgrade again.
view is offline  
Old Oct 28, 2010, 4:33 am
  #153  
 
Join Date: Mar 2010
Location: GBG/OSL
Programs: EBP, BA Silver, AVIS President's Club, SIXT Diamond
Posts: 132
Success

Yesterday I received the e-mail confirmation for the upgrade Y->C for €135, so no points is required on a pretty busy flight IAD-CPH. So I'm a happy camper^
OSL_Commuter is offline  
Old Oct 28, 2010, 8:01 am
  #154  
 
Join Date: Aug 2010
Location: Stockholm
Programs: BA Silver, SK Silver
Posts: 41
Hi,

First time poster. I'm booked on SK945 ARN-ORD on Dec 23 and back on SK904 EWR-ARN on Jan 2 (economy restricted, not sure the exact fare code). I did the OT upgrade for both legs to both E+ and Business (cost €305 each way for that). Both flights are showing as totally sold out on flightstats.

What would you say are my chances of either upgrade on either flight? Both flights and upgrades were booked in August.

Cheers.
efanekoku is offline  
Old Oct 28, 2010, 8:19 am
  #155  
 
Join Date: Dec 2009
Location: CPH
Programs: SK EBG |CSA OK+ Gold | SPG Gold | CO, BD, QR, AF lowlife
Posts: 607
Hi and welcome to FT, efanekoku.


Originally Posted by efanekoku
Hi,

First time poster. I'm booked on SK945 ARN-ORD on Dec 23 and back on SK904 EWR-ARN on Jan 2 (economy restricted, not sure the exact fare code). I did the OT upgrade for both legs to both E+ and Business (cost €305 each way for that). Both flights are showing as totally sold out on flightstats.
SK945 on the 23rd December is not sold out according to Expertflyer:

A0 C9 D9 J9 Z9 Y9 S9 B9 E9 M9 H9 Q4 V0 W0 U0 K0 L0 T0 G0

Neither is SK904 on 2nd January:

A0 C9 D9 J9 Z0 Y9 S9 B4 E9 M4 H0 Q0 V0 W0 U0 K0 L0 T0 G0

In fact it looks completely open up front, so I'd say your chances are pretty good, depending of course how it looks when we get closer. Especially on the latter as it seems it might sell out in normal economy.
SirRagnar is offline  
Old Oct 28, 2010, 8:29 am
  #156  
 
Join Date: Aug 2010
Location: Stockholm
Programs: BA Silver, SK Silver
Posts: 41
Sounds good, thanks for the info
efanekoku is offline  
Old Oct 29, 2010, 5:45 am
  #157  
 
Join Date: Mar 2001
Location: Copenhagen
Programs: EBS
Posts: 729
I am flying CPH-BKK on DEC 4 and BKK-CPH on Dec 22. I have bought an upgrade to Y+. I normally use seatcounter to look how full the flights is, but it is down now. Can anyone help to find out which bookingclasse are free. And is there any alternatives to seatcounter. ?
bjerregaard is offline  
Old Oct 29, 2010, 5:50 am
  #158  
 
Join Date: Oct 2007
Location: ARN
Programs: SK EBG
Posts: 78
Originally Posted by bjerregaard
I am flying CPH-BKK on DEC 4 and BKK-CPH on Dec 22. I have bought an upgrade to Y+. I normally use seatcounter to look how full the flights is, but it is down now. Can anyone help to find out which bookingclasse are free. And is there any alternatives to seatcounter. ?
At this moment:

SK973 4DEC: A0 C9 D9 J9 Z9 Y9 S9 B9 E9 M9 H9 Q9 V9 W9 U0 K9 L8 T1 G9
SK972 22DEC: A0 C9 D9 J9 Z3 Y9 S9 B7 E9 M9 H0 Q0 V0 W0 U0 K0 L0 T0 G0
Malu is offline  
Old Oct 29, 2010, 6:50 am
  #159  
 
Join Date: Dec 2009
Location: CPH
Programs: SK EBG |CSA OK+ Gold | SPG Gold | CO, BD, QR, AF lowlife
Posts: 607
Originally Posted by bjerregaard
And is there any alternatives to seatcounter. ?
Your best alternative is probably KVS tool or Expertflyer (http://www.expertflyer.com/). They both cost a little money though.

I enjoy Expertflyer very much and find it more handy than KVS tool, as it works in mobile browsers when I'm on the road.
SirRagnar is offline  
Old Oct 29, 2010, 8:18 am
  #160  
 
Join Date: Mar 2001
Location: Copenhagen
Programs: EBS
Posts: 729
Originally Posted by Malu
At this moment:

SK973 4DEC: A0 C9 D9 J9 Z9 Y9 S9 B9 E9 M9 H9 Q9 V9 W9 U0 K9 L8 T1 G9
SK972 22DEC: A0 C9 D9 J9 Z3 Y9 S9 B7 E9 M9 H0 Q0 V0 W0 U0 K0 L0 T0 G0

Funny the cheapest economy is still Q on sas.dk on SK972, but that is well another topic.
bjerregaard is offline  
Old Oct 29, 2010, 2:23 pm
  #161  
 
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
Originally Posted by bjerregaard
And is there any alternatives to seatcounter. ?
https://www.flightstats.com/go/Fligh...lityByRoute.do (free registration)
tourist is offline  
Old Oct 31, 2010, 8:18 am
  #162  
 
Join Date: Jan 2009
Programs: Flying Blue, Eurobonus
Posts: 186
I put in for an Optiontown upgrade from EWR to Stockholm tonight, but just got the e-mail that it did not clear. At least Y+ looked fairly empty when I checked in so it should be decent anyway!
rumble is offline  
Old Nov 4, 2010, 1:18 pm
  #163  
 
Join Date: Sep 2010
Programs: Asiana Club Diamond Plus, HHonor Diamond, SPG, CX
Posts: 42
what's the latest time you get confirmed??

flying CPH-BKK-SIN tomorrow, havent got confirmed if my upgrade from Y+ to C for BKK-SIN is successful, so wondering what is the latest time someone has ever got confirmed? a couple of hours prior to departure?
popcorndk is offline  
Old Nov 4, 2010, 1:33 pm
  #164  
jth
 
Join Date: Nov 2009
Location: ARN/STO
Programs: SK EBS, BAEC blue, SPG
Posts: 586
Originally Posted by popcorndk
flying CPH-BKK-SIN tomorrow, havent got confirmed if my upgrade from Y+ to C for BKK-SIN is successful, so wondering what is the latest time someone has ever got confirmed? a couple of hours prior to departure?
The last time it can happen according to OT is 4 hours before departure, after that the responsibility is handed over to the flight manager.
Someone earlier in this thread got upgraded after he had checked in, which lead to all sorts of problems before he got it sorted out.
jth is offline  
Old Nov 4, 2010, 1:44 pm
  #165  
 
Join Date: Sep 2010
Programs: Asiana Club Diamond Plus, HHonor Diamond, SPG, CX
Posts: 42
Thanks. And I meant CPH-BKK upgrade
popcorndk is offline  


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