E-rewards [Master Thread]
Jan 16, 2011, 5:28 pm
#436
Join Date: Dec 2004
Programs: WN, DL, UA, AA, Hilton, Marriott, IHG
Posts: 1,303
I have found that to be true in the past. However, recently I have received much more of a "too bad so sad" response when contacting with issues.
Jan 16, 2011, 9:13 pm
#437
Join Date: Oct 2009
Location: NYC
Programs: AA EXP, IHG PL, SPG G, MR G, HH G, CC G, AMEX PL
Posts: 1,465
Hmmm. Last year I definitely had to subscribe to some random magazines I didn't really want because the value was about to expire, and only something like 25% of the remaining balance was carried over into the new year. (I had built up a big balance due to a particularly lucrative focus group study, and wasn't careful about redeeming HHonors points along the way (limited to once per quarter).)
Fingers crossed - this would be a significant improvement to the program for me if I don't have to worry about expiration anymore.
Fingers crossed - this would be a significant improvement to the program for me if I don't have to worry about expiration anymore.
Jan 17, 2011, 9:39 am
#438
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Thanks - I was originally sponsored by AA and they are no longer a participant. I did receive an offer to join via PC, but e-Rewards would only do it as a separate account after closing the first, and thereafter my PC link didn't work. 
Jan 17, 2011, 1:40 pm
#439
Join Date: Oct 2009
Location: NYC
Programs: AA EXP, IHG PL, SPG G, MR G, HH G, CC G, AMEX PL
Posts: 1,465
Jan 17, 2011, 1:43 pm
#440
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
PC would be much more useful to me than HH, as the points count toward status.
Jan 18, 2011, 8:42 am
#441
Join Date: Jan 2007
Posts: 2,905
"Currency Expiration: Thank You For Your Participation:
As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.
A Special Thank You
Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.
We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.
As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."
Jan 18, 2011, 9:48 am
#442
Join Date: Oct 2009
Location: NYC
Programs: AA EXP, IHG PL, SPG G, MR G, HH G, CC G, AMEX PL
Posts: 1,465
Another suggestion for the future: email e-rewards cs and ask them as a courtesy to extend the expiration of your currency for another membership year. Explain that you've been an active participant in their program and they will likely extend your currency. This is the note that's popped up on my account from time to time:
"Currency Expiration: Thank You For Your Participation:
As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.
A Special Thank You
Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.
We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.
As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."
"Currency Expiration: Thank You For Your Participation:
As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.
A Special Thank You
Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.
We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.
As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."
Jan 18, 2011, 4:19 pm
#443
Moderator: New York City and FlyerTalk Evangelist
Join Date: Sep 2007
Programs: AA PLT, Natl EC
Posts: 10,855
Jan 26, 2011, 4:32 pm
#444
Join Date: Oct 2009
Location: Washington, DC area
Programs: Air: Many; Hotel: HH D, HY G, IHG P, MR S, RR
Posts: 504
When do you get the currency expiration waiver?
Does anyone know how long before your expiration month this notification typically shows up? I got one for the first time in 2010 but don't know how far in advance of my expiration date it first appeared.
"Currency Expiration: Thank You For Your Participation:
As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.
A Special Thank You
Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.
We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.
As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."
As one of our most valued Members, your participation is important to us, and we want to help you get the most out of our program.
A Special Thank You
Thank you for your participation in the e-Rewards® program. Because you are a valued Member, the e-Rewards Currency in your account will not expire this year and will remain available to you for Reward redemptions for another Membership Year.
We thank you for your participation in the e-Rewards program. As a Member of one of the nation's largest opinion panels, you help thousands of companies shape their future products and services. And, we are pleased to continue rewarding you for the time you spend sharing your opinions.
As always, thank you for your membership. Continue to check your inbox and Member home page for future opportunities to earn e-Rewards Currency."
Jan 27, 2011, 7:07 am
#445
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.
Jan 27, 2011, 7:41 am
#446
Join Date: Oct 2009
Location: Washington, DC area
Programs: Air: Many; Hotel: HH D, HY G, IHG P, MR S, RR
Posts: 504
Thanks for the feedback; I didn't check my account until about 3 weeks before the expiration date, so your data point helps. My expiration date is August 1, so it would be good to know before June 30 if my points will be extended, since some redemptions are limited to one per calendar year quarter.
Regarding the change in the expiration date, I think you are right about the change not occurring until after the original expiration. I took a screenshot of my account balance August 2 and it showed the update to Aug 2011, but unfortunately, I didn't take a screen shot earlier to compare.
Regarding the change in the expiration date, I think you are right about the change not occurring until after the original expiration. I took a screenshot of my account balance August 2 and it showed the update to Aug 2011, but unfortunately, I didn't take a screen shot earlier to compare.
My wife's points were scheduled to expire on Feb 1, 2011. She got the extension notice sometime around the end of December. Not sure of the exact time frame, but 4-5 weeks before expiration would be a pretty accurate guess.
However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.
However....the date of her expiration is still showing as Feb 1, 2011 in her account. We've contacted CS, and have in writing their assurance that her expiration date has been extended one year. I guess it doesn't reset until the original expiration date has passed.
Jan 27, 2011, 11:02 am
#447
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Bob, I too got an extension in Sep. from Nov. 1/ 2010 until Nov. 1/ 2011. Yes, they waited until after the original date to update my display.
Jan 27, 2011, 2:06 pm
#448
Join Date: Jul 2004
Location: Washington, DC
Programs: UA Premier Silver, AA, DL, IHG Diamond Amb, Marriott Silver, Hilton Silver, National
Posts: 1,530
UPDATE: My wife's account expiration was indeed extended by one year. As Brendan indicated, the change in the display took place on or shortly after the original date of expiration.
Last edited by bob12403; Feb 5, 2011 at 1:28 pm
Jan 28, 2011, 1:27 pm
#450
Join Date: Oct 2001
Location: FCA
Programs: Hilton Diamond, Alaska MVP Gold
Posts: 925
Multiple e-rewards accounts
I just got an invitation for an e-rewards account from Alaska. I already have one linked to Delta.
Obviously I have to use a different email address when I accept the account for Alaska.
Question: do I need to be careful about browsers when I answer emails from e-rewards? That is, are there e-rewards cookies that will get confused if I do
surveys from both accounts in the same browser?
Obviously I have to use a different email address when I accept the account for Alaska.
Question: do I need to be careful about browsers when I answer emails from e-rewards? That is, are there e-rewards cookies that will get confused if I do
surveys from both accounts in the same browser?