E-rewards [Master Thread]
#2776
Join Date: Mar 2017
Posts: 1
I have emailed them and no response since 3 days.
#2777
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 781
I'm curious if anyone is able to access their accounts recently?
I don't think I've done anything out of the ordinary. My balance is large due to not many redemptions lately, but just responding to some surveys. Isn't that what they want?
I've emailed twice, and it has been more than a week without a reply. I recently tried twitter, but also no response yet.
I don't think I've done anything out of the ordinary. My balance is large due to not many redemptions lately, but just responding to some surveys. Isn't that what they want?
I've emailed twice, and it has been more than a week without a reply. I recently tried twitter, but also no response yet.
#2779
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 781
#2780
Join Date: Jan 2015
Posts: 783
Have you contacted them either by cs,twitter or FB about the app not working as I have but the standard reply it's your browser.
#2781
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 781
Apparently I've been shut down. I got a boiler plate response (see below). I wish I knew what occurred. I don't take that many surveys, and basically just use this to keep inactive accounts from expiring. I had a big balance that is likely gone.
Another example why earn/burn is always a good idea.
Thank you for your query. We have reviewed your account and we have identified several discrepancies in your account details and/or survey activity that are in breach of our terms and conditions. We regret to inform you that under such terms, we have had to close your account permanently. You will no longer be able to take surveys and claim rewards from e-Rewards going forward.
Thank you for your cooperation in this matter.
Thank you for your cooperation in this matter.
#2783
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482
This is just crazy. Both my and my spouse's account blocked. One had $400 and other $150. Both were only accounts with e-rewards. It seems that our only sin is big balance.
#2784
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Mine is doing the same. My valued opinions app did the same thing yesterday. I wonder if valued opinions and e-rewards are owned by the same company. Seems strange that they would both do that within a day's time.
#2785
Join Date: Sep 2008
Programs: IHG Platinum
Posts: 442
2. License. The Apps are licensed, not sold, to you for use only under the terms of this EULA by Research Now Limited. (formerly known as e-Rewards, Inc.) (Research Now) located at 5800 Tennyson Pkwy, Suite 600, Plano, TX 75024, USA. Research Now reserves all rights, title and interest not expressly granted to you.
#2786
Join Date: Nov 2014
Posts: 243
I am getting
"Member account has been deactivated at Member's request or due to extended inactivity. Please contact Member Services to reinstate your account."
On one of my accounts. It had about $98 in it. I was about to redeem when it hit $100.
"Member account has been deactivated at Member's request or due to extended inactivity. Please contact Member Services to reinstate your account."
On one of my accounts. It had about $98 in it. I was about to redeem when it hit $100.
#2787
Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Plat, Marriott LTT, HH Diamond
Posts: 863
Apparently I've been shut down. I got a boiler plate response (see below). I wish I knew what occurred. I don't take that many surveys, and basically just use this to keep inactive accounts from expiring. I had a big balance that is likely gone.
Another example why earn/burn is always a good idea.
Another example why earn/burn is always a good idea.
#2788
Join Date: Feb 2015
Posts: 6
2 days before i tried to login and said 0 points, all the points i earned lost, and the next day when i tried to login it says ''Member account has been deactivated at Member's request or due to extended inactivity. Please contact Member Services to reinstate your account.''
I have emailed them and no response since 3 days.
I have emailed them and no response since 3 days.
#2790
Join Date: Feb 2012
Location: Central Europe
Programs: AY Gold, A3 Gold, UA Gold, Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 482