E-rewards [Master Thread]
Apr 13, 2015, 10:20 am
#1786
Join Date: Feb 2012
Posts: 731
My inbox is always getting cluttered with survey opportunities but I've been getting lazy.
Apr 13, 2015, 1:52 pm
#1787
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
It's tiresome, especially since you always have to answer the demographic questions each time.
Apr 14, 2015, 1:14 pm
#1788
Join Date: Sep 2011
Location: NYC
Programs: Delta Gold, SPG Gold, HHonors Gold, UA Gold (status match)
Posts: 777
FYI, the new travel survey had me go through answering 15+ questions about my participation in various frequent hotel stay programs, hotel chains, etc. and info about upcoming travel including price per night, how I booked, what hotel (requiring typing in places, etc.) and then told me that capacity had been reached.
Apr 14, 2015, 1:58 pm
#1789
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
FYI, the new travel survey had me go through answering 15+ questions about my participation in various frequent hotel stay programs, hotel chains, etc. and info about upcoming travel including price per night, how I booked, what hotel (requiring typing in places, etc.) and then told me that capacity had been reached.
Apr 15, 2015, 9:17 am
#1790
Join Date: Jun 2006
Location: NYC
Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond
Posts: 2,310
FYI, the new travel survey had me go through answering 15+ questions about my participation in various frequent hotel stay programs, hotel chains, etc. and info about upcoming travel including price per night, how I booked, what hotel (requiring typing in places, etc.) and then told me that capacity had been reached.
Apr 16, 2015, 9:23 am
#1791
Join Date: Jul 2001
Posts: 261
Apr 16, 2015, 11:19 am
#1792
Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Plat, Marriott LTT, HH Diamond
Posts: 863
FYI, the new travel survey had me go through answering 15+ questions about my participation in various frequent hotel stay programs, hotel chains, etc. and info about upcoming travel including price per night, how I booked, what hotel (requiring typing in places, etc.) and then told me that capacity had been reached.
I know it's not what some might think - they don't just recruit 100 people and only realize after they ask us 15 questions, and only then realize they have 100 already. They need to sort us into categories, and only then do they know whether they have enough patients of a particular type.
BUT, I have watched the rewards for trying and being screened out steadily fall, and the length of the screeners steadily rise.
I can live with being screened out, but yeah, it pisses me off when it takes too long. If they'd raise the reward for that commensurately for these long qualifying questions, I'd be a lot more satisfied, and try more often.
FTF
Last edited by FullTimeFlyer; Apr 16, 2015 at 11:20 am Reason: typo
Apr 24, 2015, 6:47 pm
#1794
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
Apr 24, 2015, 7:01 pm
#1795
Join Date: Jul 2001
Posts: 261
I requested an award April 1 and have seen nothing. I wonder if it because
I changed the name on the account because I was giving the miles to my father-in-law to top off miles for an AA award and e-rewards says the name on the accoutn needs to be same as the name on the AA account. I did get an email addresses to him saying the miles would be transferred in 6-8 weeks.
Apr 25, 2015, 9:32 am
#1796
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,393
Quote:
Originally Posted by crimsona
Anybody have a timeline for how long it takes to get an AA reward? I'm sitting at 22 days and waiting now (redeemed April 2, still nothing in AA)
===
I requested an award April 1 and have seen nothing. I wonder if it because
I changed the name on the account because I was giving the miles to my father-in-law to top off miles for an AA award and e-rewards says the name on the accoutn needs to be same as the name on the AA account. I did get an email addresses to him saying the miles would be transferred in 6-8 weeks.
Originally Posted by crimsona
Anybody have a timeline for how long it takes to get an AA reward? I'm sitting at 22 days and waiting now (redeemed April 2, still nothing in AA)
===
I requested an award April 1 and have seen nothing. I wonder if it because
I changed the name on the account because I was giving the miles to my father-in-law to top off miles for an AA award and e-rewards says the name on the accoutn needs to be same as the name on the AA account. I did get an email addresses to him saying the miles would be transferred in 6-8 weeks.
What my biggest concern is, is that I redeemed miles from e-miles to my AA account (after the switch over) this was over a month ago and I am still waiting for them to post, in the amount of 7,500 miles I am waiting on!
Apr 25, 2015, 12:42 pm
#1797
Join Date: Mar 2000
Location: Santa Cruz, CA USA
Programs: AA, UA, WN, HH, Marriott
Posts: 7,290
Yes, for sure.
I know it's not what some might think - they don't just recruit 100 people and only realize after they ask us 15 questions, and only then realize they have 100 already. They need to sort us into categories, and only then do they know whether they have enough patients of a particular type.
BUT, I have watched the rewards for trying and being screened out steadily fall, and the length of the screeners steadily rise.
I can live with being screened out, but yeah, it pisses me off when it takes too long. If they'd raise the reward for that commensurately for these long qualifying questions, I'd be a lot more satisfied, and try more often.
FTF
I know it's not what some might think - they don't just recruit 100 people and only realize after they ask us 15 questions, and only then realize they have 100 already. They need to sort us into categories, and only then do they know whether they have enough patients of a particular type.
BUT, I have watched the rewards for trying and being screened out steadily fall, and the length of the screeners steadily rise.
I can live with being screened out, but yeah, it pisses me off when it takes too long. If they'd raise the reward for that commensurately for these long qualifying questions, I'd be a lot more satisfied, and try more often.
FTF
Apr 27, 2015, 9:01 am
#1798
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
Apr 27, 2015, 5:10 pm
#1800
Join Date: Jul 2006
Location: ALB
Programs: AA Gold 1MM, HH Dia, yadda, yadda....
Posts: 117
Some of the surveys are honest and ask a reasonable number of qualifiers. However I am finding an increase in ones that I consider dishonest. Since I can't tell in advance the risk of wasting my time is getting too high.
I have reported these to e-rewards several times and I get zero response. If they don't fix this they will loose many others as well.