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Old Sep 20, 09, 9:17 am   #4081
 
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: USAir CP, Hyatt Diamond, SPG Plat
Posts: 3,840
The only redemptions I've done is for airlines, and I have in fact tried to redeem to the same airline for both my wife and I. My thought was that they didn't have our home address and wouldn't be able to figure that one out. It has only been about three weeks since I redeemed, but I'm guessing I can kiss those points goodbye at this point. That stinks.
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Old Sep 20, 09, 9:32 am   #4082
 
Join Date: Dec 2004
Posts: 3,724
That is just nuts. Why can't Bing just block the redemption up front? Instead they keep the points, give you nothing, and don't notify you. What kind of image do they think they're building? Sigh.
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Old Sep 20, 09, 10:11 am   #4083
 
Join Date: Aug 2006
Posts: 38
Quote:
Originally Posted by lrblrblrb View Post
Be careful with this site. My husband and I both earned a number of airline points prior to the change in the rules. I think he earned about 20000 and I earned about 10000. My daughter (who lives with us) played but never redeemed. When the rules changed I was the only one playing regularly and I tried to redeem for a Zune. After waiting the 12 weeks I contacted Bing by e-mail and was informed we had violated their mutiple prize per household rules and that my order was cancelled. So in other words I lost all of my points and did not receive the zune. I tried to ask about an appeal, since we had not received mutilples of anything but airline miles prior to the rule change, but they sent me the same canned message. I had read so many posts of people receiving lots of prizes and disregarded the negative ones. You may want to be very careful about saving for large items if you have used multiple accounts in your household.
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Old Sep 20, 09, 10:14 am   #4084
 
Join Date: Aug 2006
Posts: 38
My husband and I also racked up thousands of airline miles prior to the rule change. We have also redeemed points for prizes since then with no problem--including the GPS, which was delivered a couple of days ago.
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Old Sep 20, 09, 3:00 pm   #4085
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Join Date: Jun 2001
Location: Tucson, AZ, USA
Posts: 884
#%&@&*()% Club Bing

Yeah, you heard me right. Went onto Bing today to check the status of a Hammock that I had ordered. In my account, no record of the redemption at all. (redeemed on the first day it appeared.) To Bing's credit they refunded my points. Now I have over 9000 points and there is NOTHING I can use.

Don't have an Xbox and don't want one so all the games are useless. Don't need anything from food network since we eat out a bunch.
Don't need an iron. (who presses their own clothes?)
Don't need kid's books (no kids)

Hey, how about a bar of Bliss soap for 5000 points.


GEEEZ. what a waste of time, Bing has become. And I was actually beginning to like the Search Engine, but this crap is souring me on Microsoft big time.

Why don't they offer Linux operating system?
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Old Sep 20, 09, 11:43 pm   #4086
 
Join Date: Feb 2005
Location: OAK/SFO
Programs: UA 3P, US, AA, WN, TZ; HH, *W, MR, GP+ (non-elite on all)
Posts: 6,512
Quote:
Originally Posted by mapsmith View Post
Why don't they offer Linux operating system?
Because if they did, it wouldn't work!
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Old Sep 20, 09, 11:48 pm   #4087
 
Join Date: May 2008
Programs: AA PLT, SPG GLD
Posts: 650
Quote:
Originally Posted by lrblrblrb View Post
Be careful with this site. My husband and I both earned a number of airline points prior to the change in the rules. I think he earned about 20000 and I earned about 10000. My daughter (who lives with us) played but never redeemed. When the rules changed I was the only one playing regularly and I tried to redeem for a Zune. After waiting the 12 weeks I contacted Bing by e-mail and was informed we had violated their mutiple prize per household rules and that my order was cancelled. So in other words I lost all of my points and did not receive the zune. I tried to ask about an appeal, since we had not received mutilples of anything but airline miles prior to the rule change, but they sent me the same canned message. I had read so many posts of people receiving lots of prizes and disregarded the negative ones. You may want to be very careful about saving for large items if you have used multiple accounts in your household.
Try just sending a brand new 'inquiry' about the Zune. Something similar happened to me... replying and replying and asking for appeal got me no where other than ignored e-mails or canned responses. When I sent a brand new message altogether (i.e. pretending I had never sent the same message before and had never been told of a violation), the brand new inquiry resulted in an instant and entirely different result. I could not believe it, but, it seems they are not even tracking things on an account, only on a 'case number' basis...As far as I can tell anyway.
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Old Sep 23, 09, 9:15 pm   #4088
 
Join Date: May 2009
Posts: 28
For anyone sill trying to accumulate points.....

Monday Sept 28th is a Double Ticket Day

Enjoy!
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Old Sep 26, 09, 10:37 am   #4089
 
Join Date: Nov 2006
Programs: AA EXP/1MM, IC RA, SPG Gold, Hilton Gold, Marriott Gold, Avis Chairman
Posts: 909
For people sitting on points still, several new travel-related prizes were added. A Coby DVD portable player for 26,200 tickets, and Sony noise-cancelling on-ear headphones for 17,950. Logod with Bing, but "free" is free.
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Old Sep 26, 09, 12:12 pm   #4090
 
Join Date: Apr 2005
Location: LHR/JFK
Programs: AA Plat, BAEC Silver, UA, HHonors Gold, SPG Gold, Hyatt
Posts: 6,117
Quote:
Originally Posted by rrgg View Post
That is just nuts. Why can't Bing just block the redemption up front? Instead they keep the points, give you nothing, and don't notify you. What kind of image do they think they're building? Sigh.
They seem to have done this; just tried redeeming some tickets that had been sitting there (for miles) and got a screen that said:
"You have already ordered this prize. Per the Club Bing Terms & Conditions, each household may receive a maximum quantity of 1 of each prize item."
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Old Sep 28, 09, 2:23 am   #4091
 
Join Date: Nov 2006
Posts: 143
I got the same message. Its a miracle. They finally figured out to stop you from placing dulplicate orders up front. SHOCKING!
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Old Sep 29, 09, 11:52 am   #4092
 
Join Date: Sep 2008
Location: ORD
Posts: 64
Tried to email them but keep getting a message " bad language, please use something cleaner......" What is all this?

Do they have a phone number we can call?

thanks for your help
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Old Oct 1, 09, 2:28 am   #4093
 
Join Date: Apr 2004
Location: Brisbane
Programs: AA Plat, IC-PC Plat, SPG, SQ, US
Posts: 1,025
Quote:
Originally Posted by HangingOver View Post
I got the same message. Its a miracle. They finally figured out to stop you from placing dulplicate orders up front. SHOCKING!
Was this on a previously used account or a new account but trying to redeem to a mileage program you had used before?
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Old Oct 1, 09, 6:58 pm   #4094
 
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: USAir CP, Hyatt Diamond, SPG Plat
Posts: 3,840
I got an email saying that I had tried to redeem the 2,500 miles twice and that was not allowed...and they refunded my 4,300 points.
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Old Oct 2, 09, 5:53 am   #4095
hmv
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Join Date: Apr 2008
Location: Rotterdam, The Netherlands
Posts: 251
I guess that if my prize has disappeared on my personal prize tab..that they've deleted it?
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