Programs: DL/NW Plat, BD *G, Hyatt Diam, Hertz 5*. Other programs: AA, CO, UA, Choice, HH, SPG, Club Cholula
Posts: 11,827
Quote:
Originally Posted by g1230
The three suspects are MS, DL, and AIR INCENTIVES. someone is clearly dropping the ball.
I can tell you that AA works well (and others have received miles for programs like Hawaiian). This makes me think it's probably a DL issue (or DL / Air Incentives integration issue).
Have run out of Chicktionary, think I'm close to running out on Spelling Bee, and it's just hard for me to look at the Word Slugger screen . . .
You have received 1000 {LP} from Microsoft Live Search Club into your {LP}
account. Your award is summarized below:
Confirmation Number:
Miles Awarded: 1000
Airline Program: {LP}
Account Number: ------- (my american account number)
Please allow up to 72 hours for the miles awarded to be credited to your Airline
account.
Sincerely,
Your Air Incentives Team
Air Incentives is powered by Points.com
I never got anything like this before. Let's see if I really get anything in 72 hours - I highly doubt it!
Jaelle
I posted about this new email upthread, and no, I didn't get them within 72 hours. My AA miles are coming regularly every Tuesday, about 3-4 weeks after redemption.
I'm glad I'm not posting to Delta, although at first they were way more prompt than AA miles.
I posted about this new email upthread, and no, I didn't get them within 72 hours. My AA miles are coming regularly every Tuesday, about 3-4 weeks after redemption.
I'm glad I'm not posting to Delta, although at first they were way more prompt than AA miles.
I am sure that there is much more to this issue behind the scenes than we can see up front as end users. Not having any info whatsoever in regards to what's happening, is the frustrating part.
If they just came out and said 45 days or more, I could certainly live with that.
I am glad the AA people are getting funded as that shows me the system is not completely broken.
Programs: DL/NW Plat, BD *G, Hyatt Diam, Hertz 5*. Other programs: AA, CO, UA, Choice, HH, SPG, Club Cholula
Posts: 11,827
Also had 7,500 DL miles credit today - 5,000 "credited" on 31 July and 2,500 were "credited" on 4 August. Can't tell what redemption dates they were, as the confirmation number on the SM credits doesn't jive with the confirmation number sent to me as the customer.
I did learn one thing today as I was firing off emails and rattling some cages. I think part of the slow DELTA posting problem may be compensation related...how quickly AIR INCENTIVES gets paid from DELTA. I have no proof yet, but am working on it.
Either way, I am happy that miles have posted for all, even though checking ONE BAG now costs more than most business class tickets, we are back in the game with our free (except for multiple fees) frequent flyer award tickets!
Programs: DL/NW Plat, BD *G, Hyatt Diam, Hertz 5*. Other programs: AA, CO, UA, Choice, HH, SPG, Club Cholula
Posts: 11,827
Quote:
Originally Posted by g1230
I think part of the slow DELTA posting problem may be compensation related...how quickly AIR INCENTIVES gets paid from DELTA. I have no proof yet, but am working on it.
Don't you mean one of the following:
* How quickly DL gets paid by Air Incentives, or
* How quickly Air Incentives gets paid by Microsoft?
Delta's not sending money to anyone in this chain.