I have been trying to redeem hilton honor points from e-rewards but site keeps on giving me invalid pin when i know it is valid, last time i redeemed this reward was more than 3 months ago, so i looked at web site to get a no. to call but all they have is email which i am sure they don't reply to, so anyone has any phone numbers for e-rewards?
I've never contacted them by phone, but I have had numerous email contacts (via the "Contact Us" link) regarding uncredited surveys, redemption problems, etc. They are not always fast responding, but they have always been professional and every interaction I've had with them has been resolved to my satisfaction. Try the Contact Us form on the website, they should be able to resolve your issue...just maybe not as speedily as you'd like.