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Old Apr 16, 07, 6:41 pm   #181
 
Join Date: May 1998
Posts: 3,008
I just redeemed for 5000 DL miles.

However, they sent me a code that Delta's HTML form script refuses to validate and submit.

Very
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Old Apr 16, 07, 6:55 pm   #182
 
Join Date: Mar 2003
Location: Lexington, SC USA
Posts: 324
Will someone please post the email on from mycokerewards so that we can email them about bad redemption codes. I know that EVERY codes seems to be bad but still I want to make sure that I email them. I can't seem to find it on the site. Thank you!
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Old Apr 16, 07, 7:10 pm   #183
 
Join Date: May 2003
Location: Berkeley, CA, USA
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From the award code email...
It is:

http://www.mycokerewards.com/r.jsp?p...tUs&lang=en_US

My DL code doesn't work either. I keep getting an error message suggesting I try "O" instead of zero or vice versa.
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Old Apr 16, 07, 7:13 pm   #184
 
Join Date: May 1998
Posts: 3,008
Quote:
Originally Posted by dhacker View Post
I just redeemed for 5000 DL miles.

However, they sent me a code that Delta's HTML form script refuses to validate and submit.

Very
By reading the javascript, I can see that Delta (powered by points.com) requires an 11 digit code to redeem the 5000 miles, not the ten digits mycokerewards sent me. It also appears that there's supposed to be an embedded dash, but I've had no luck when I try inserting one.

Edit: I actually get one step further if I insert the dash as the sixth character (i.e. in the exact middle of the ten digits). Of course the next step just returns a useless error page.
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Old Apr 16, 07, 7:29 pm   #185
 
Join Date: May 1998
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Quote:
Originally Posted by rbAA View Post
It is:

http://www.mycokerewards.com/r.jsp?p...tUs&lang=en_US

My DL code doesn't work either. I keep getting an error message suggesting I try "O" instead of zero or vice versa.
That contact link just throws another error.
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Old Apr 16, 07, 8:36 pm   #186
 
Join Date: Feb 2006
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Posts: 5,086
Looks like the site has (sort of) stabalized. The 10pt promo code is working, and the 3pt caps and 10pt fridge-packs are going in. It's a bit busy (50k accounts trying to get the 10pt bonus?), but aside from the Delta code issues, hopefully things will get better.

Steve B.
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Old Apr 16, 07, 8:42 pm   #187
 
Join Date: Apr 2006
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Quote:
Originally Posted by Carter29072 View Post
Will someone please post the email on from mycokerewards so that we can email them about bad redemption codes. I know that EVERY codes seems to be bad but still I want to make sure that I email them. I can't seem to find it on the site. Thank you!
The email address that worked for me several times since August '06 is posted on the previous page of this thread, post 177.
But, to make it easy: mycokerewards.general@na.ko.com
Disclaimer: I have no way of knowing that it still works. I only know that it worked for me as recently as last month: their "customer care" people responded to an inquiry in March '07.

To find the customer care inquiry form within the MCR web site:
- click the tiny little "faq" at the bottom of any MCR page
- select "general questions"
- scroll to and select the question, "my reward status shows my reward as being fulfilled, but ..."
- click on "contact us."

Edited to add: While we are in the faq, the items regarding "bonus offers" in the section about entering codes are interesting.
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Old Apr 16, 07, 9:34 pm   #188
 
Join Date: Jan 2003
Location: Wollaston, MA
Posts: 193
Just got the 10 points. Tried earlier and the site kept telling me invalid code. I wonder how long some of the new rewards will be around?
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Old Apr 16, 07, 10:24 pm   #189
 
Join Date: Nov 2002
Location: Detroit Area
Posts: 114
...with the number of points they want for some of the items now, the stuff will be there a l o n g time.

Plus, when you go to redeem, you won't have the patience to wait!
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Old Apr 16, 07, 11:36 pm   #190
 
Join Date: Jan 2005
Location: Portland, Oregon
Programs: AA, NW, Delta
Posts: 253
I got the error message after entering my 5000 delta miles code also. I should have checked here first. I guess I will write to MCR now as well.

At least the ten point bonus code worked at 9 pm (PST) tonight.
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Old Apr 17, 07, 3:15 am   #191
 
Join Date: Oct 2006
Location: MSP/PRG
Posts: 139
Just used 100082765242423 code mentioned previously and I was able to redeem it for 10pts.

The upgraded site is awful. I hate flash.
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Old Apr 17, 07, 4:54 am   #192
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thanks man for the free ten
agreed the new site blows big time

Quote:
Originally Posted by jairocon View Post
Just used 100082765242423 code mentioned previously and I was able to redeem it for 10pts.

The upgraded site is awful. I hate flash.
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Old Apr 17, 07, 8:05 am   #193
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The 10pts for dealing with the site being down code is still live.
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Old Apr 17, 07, 10:32 am   #194
 
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sorry folks, is the 10/day code limit based on a 24hour cycle? or?
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Old Apr 17, 07, 10:34 am   #195
 
Join Date: Jun 2004
Location: SLC
Programs: DL GM, SPG
Posts: 138
I contacted MCR yesterday through their "contact us" link about receiving an invalid code for the DL 500 Skymiles. I received the following message from MCR this morning:

Code:
Thank you for your interest.  We are currently investigating your request and 
will get back to you shortly. 

Sincerely, 
The Coca-Cola Company
[THREAD ID: 1-xxxxxx]
A canned response, but it's at least an acknowledgement.
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